On Thursday morninhg, an issue appeared on my Samsung S24 mobile. This led to me putting phone into Safe-mode. Attended Metro Centre Branch. Dealt with by Keiran, who rectified the issue. Whilst ther... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We are served by Vinay at Vodafone Metro Centre Gateshead Newcastle today. He is very patient, polite with professional manner explaining to my husband about keeping the plan with lower monthly fees.... Toon meer
Bedrijf heeft geantwoord
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Toon meer
Bedrijf heeft geantwoord
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- ook in
- Internetaanbieder
- Mobiele telefoon winkel
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Metro Centre Experience
Geschreven door het bedrijf
Contactgegevens
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Verenigd Koninkrijk
5,0
Uitstekend
518 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Would like to thank Harry for his…
Would like to thank Harry for his fantastic service today, professional and knowledgeable. Top guy
29 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very good service
Ive been with Vodafone nearly 30 years or so. Harry who was the young lad that helped me today was very pleasant and helpful especially when explaining the plans and helped to choose the broadband speeds especially explaining the difference and benefits of each speed. Along with looking for a good deal to upgrade one of the sim numbers on my account. Throughout the experience he was polite and cheerful all through the experience.
28 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Debbie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was EPIC!!
Harry was open and honest and gave some great advice.
27 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Simon,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Neil was very helpful very polite and…
Neil was very helpful very polite and could not ov done anymore than he done
27 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Lee,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks, Adam
I needed to check my account, and Adam was excellent, and showed me, in detail, the breakdown of my account- thanks, Adam.
26 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Peter,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service, friendly and very helpful.
26 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Sid :)
Great customer service from Sid who dealt with us as soon as we walked in.
Sorted me & my husband out with the best deals available.
Very kind & polite, friendly & quick service from Sid :).
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was having a lot of problems with…
Was having a lot of problems with another service provider so moved back to Vodafone, Sid was professional and gave us a really good sim only deal. Everything was smooth thanks.
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful staff member Sayieed
Helpful staff member Sayieed. Unfortunately chosen phone not in stock
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Sue,
Thanks for the lovely review and fantastic support for Sayieed.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly and helpful got me the best…
Friendly and helpful got me the best deal possible!
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Una,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam Review
Adam was a lovely sales rep really helpful and lovely to talk to Would definitely recommend him to friends and family
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Byrnzy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam's was a wonderful help knew the…
Adam's was a wonderful help knew the product in and out. Help my partner decent which was the better deal for her even if the her number might have started with a 44
24 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Jordan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Metro Centre Experience
Hi Andy,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Fantastic knowledge and really helpful…
Fantastic knowledge and really helpful staff
21 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Iain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredible service from Harry
I was served by Harry to upgrade my phone from an S22+ to a S26 Ultra. I cannot express enough how helpful he was! He was incredibly polite, funny and explained everything clearly and thoroughly to help aid my decision. The entire process was incredibly easy for the customer and I left very satisfied with the service. Lovely staff, great deals and overall one very happy customer with a new phone! Thoroughly recommend!
20 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Harry
Harry was very helpful throughout the experience and told me about all the offers, different deals that were available. And helped me find the best suited to my budget.
Excellent customer service
20 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Louise,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Adam was very helpful and very friendly
20 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was fantastic today
Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)
15 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service as always with…
Brilliant service as always with knowledgeable staff. Thanks to Vinay today
13 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was amazing and very patient with…
Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.
12 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Metro Centre Experience
Hey Margaret,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.