Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Toon meer
Bedrijf heeft geantwoord
85 Northbrook Street, RG14 1AE Newbury, GB
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Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Toon meer
Bedrijf heeft geantwoord
Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Toon meer
Bedrijf heeft geantwoord
Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Toon meer
Bedrijf heeft geantwoord
Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.
Bedrijf heeft geantwoord
Geschreven door het bedrijf
85 Northbrook Street, RG14 1AE, Newbury, Verenigd Koninkrijk
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Fantastic service. Sorted all my issues.
Thanks Will!

Antwoord van Vodafone UK - Newbury Northbrook
Very easy to switch from previous supplier. Jemma first class, very professional and knowledgeable.

Antwoord van Vodafone UK - Newbury Northbrook
Jemma at Vodafone in Newbury was great and really helped me with my phone setup and was very knowledgeable! Great customer service- will go to her again if need any more help with my phone and contract. Thanks Jemma

Antwoord van Vodafone UK - Newbury Northbrook
Jemma at Vodafone Newbury store was extremely helpful in helping me understand settings on my phone and helping to keep my controls safe! Thanks Jemma you are a star! Great service!

Antwoord van Vodafone UK - Newbury Northbrook
Alex has been really helpful. I bought the phone on line and he has been really patient transferring the data between the two phones, including sorting Whatsapp.

Antwoord van Vodafone UK - Newbury Northbrook
Bruno and his colleague where very helpful in solving my technical challenge

Antwoord van Vodafone UK - Newbury Northbrook
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to resolve the issue. Thank you Josh he now has Apple Pay on his phone.

Antwoord van Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition for her hard work. 5 stars

Antwoord van Vodafone UK - Newbury Northbrook
Will was absolutely brilliant.
He was extremely pleasant and helpful.
He is such an asset to Vodafone.

Antwoord van Vodafone UK - Newbury Northbrook
Selena was super friendly from the second we walked in to the store. She was so accommodating to my extra needs and really patient. She was genuinely such a nice person and really made our day! Thankyou so much…. P.S… Selena for promotion!!! :)

Antwoord van Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook
Came in looking to upgrade, Selena was welcoming, polite and very helpful

Antwoord van Vodafone UK - Newbury Northbrook
Bruno Asst Store Manager was right on the issue and in a few minutes deleted the issue and cleaned up my phone. He also gave me advice on storage and QR codes and to delete unused apps. In 10 minutes my past month of issues and anguish was over. Thank you so much.

Antwoord van Vodafone UK - Newbury Northbrook
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t always clear! Thanks so much - we really appreciated your time and patience!

Antwoord van Vodafone UK - Newbury Northbrook
Excellent service as always by very friendly and efficient staff especially Selena

Antwoord van Vodafone UK - Newbury Northbrook
Absolutely shocking company hope they get fined like the other big company just lately. Cancelled broadband due to the constant rises over, 100% in 2 years. Had been a customer for over 10 years. They decided to lock my phone as I had also Cancelled my mobile contract some time back. They apologised for the inconvenience said it wasn't locked been 2 months now still can't send/receive calls text at one point disconnected in such a way I could even use the phone as a Bluetooth device to connect to my new service providers broadband. Stay well clear. Happy to take your money when all's good but will remotely hamper your service when you leave due to constant plan rises. My local store when visited twice have done little to resolve the lengthy issue.

Antwoord van Vodafone UK - Newbury Northbrook
Really good customer service from Ollie - all requirements met and saved us money as well.

Antwoord van Vodafone UK - Newbury Northbrook
Big thank you to Angelo who helped us today upgrade our phone plans and arrange new phones. Excellent customer service and really helpful

Antwoord van Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook
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