Vodafone UK - Newbury Northbrook Reviews 

374
•
TrustScore 4.5 uit 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB

•

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Beoordeeld met 5 van de 5 sterren

Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 85 Northbrook Street, RG14 1AE, Newbury, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

374 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(374)

42.851 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would like to say that mt experience…

I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise

5 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Patty was very useful thank you!

3 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Sara,

Thanks for the lovely review and fantastic support for Patty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Expert advice

Expert advice
V efficient service
Will, the store manager is brilliant.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Problem solved and better package sorted

Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*

1 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Aubrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh was very helpful and found a new…

Josh was very helpful and found a new deal for me. Very happt.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Susan,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant and informative service from…

Brilliant and informative service from Will on upgrading my phone.

31 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer service from Andrei

Great customer service from Andrei. So helpful without applying undue pressure to buy.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Stephanie,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Alex provided outstanding service…

Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Anne,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I received an exceptionally excellent…

I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Sadiq,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had an excellent experience at…

I had an excellent experience at Vodafone Newbury today. The team immediately recognised the issue with my phone and resolved it quickly and efficiently. They were knowledgeable, professional and took the time to review my account and helped me switch to a cheaper plan which suited me better. Huge thanks to Gemma and Bruno 🙂

30 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service provided by Selena

Excellent service provided by Selena
Helpful, professional, useful information shared in a clear and understandable manner. Was able to update contract and include terms and conditions

28 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena thank you so much for your help

Selena thank you so much for your help! You the best!!!

17 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Oliver the Manager sorted out a long term problem I had quickly and without fuss.

I definitely recommend the Newbury branch.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Phillip,

Thanks for the lovely review and fantastic support for Oliver.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came into the Newbury store today and …

Came into the Newbury store today and was served by Alex, he was very helpful and professional and helped me a great deal with getting a new phone as I had no idea what to get.
Explained everything thoroughly.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Cherie,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

What a lovely experience with Bruno and…

What a lovely experience with Bruno and the store manager, I couldn’t add my entertainment package onto my phone. They were happy, so friendly, listened to me challenges, and fixed me within minutes. What a fabulous store and welcome!! Highly recommend!

9 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Sara,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena was helpful and assisted me with…

Selena was, polite, helpful and knowledgeable in assisting me with my purchase of a new Sim only plan

2 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Fenris,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh is amazing

1 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Linda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena was Very helpful and efficient

Selena was Very helpful and efficient

29 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’m so happy with the service I…

I’m so happy with the service I received and Patrycja helped us patiently and was so kind guiding us. Appreciate all the help

18 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Elmira,

Thanks for the lovely review and fantastic support for Patrycja.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I came into the Newbury branch with a…

I came into the Newbury branch with a big problem on my phone and Alex was SO HELPFUL I can’t thank him enough and the whole team were super kind and helpful.

4 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Morag,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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