Vodafone UK - Newbury Northbrook Reviews 

374
•
TrustScore 4.5 uit 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic service. Friendly and helpful staff. We bought 2 new phones & contracts and even though one of our phones was lost in USA and we were switching networks they solved all our problems. Huge th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service with Alex, helped, explained all of it nicely and smoothly, highly recommend for the future customers. Easy going person and fully knowledgeable about the work that he does, mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adam was great and helped me save money on my broadband moving from sky also saved me money on my phone and also let me walk out with a new samsung tab as well and puts a customer at their ease.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good service by Jemima Spoke me through the process of getting a new SIM and the benefits of Vodaphone over my previous contractor, ID.

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 85 Northbrook Street, RG14 1AE, Newbury, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

374 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(374)

42.962 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Josh was a wonderful

Josh was a wonderful guide to helping us upgrade my phone. He was polite, patient and very knowledgeable. Would come back to Vodafone .

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena helped us out in quick time with…

Selena helped us out in quick time with zero issues. one of the most helpful people we have ever come across at Vodafone! Thank you Selena top notch customer care you deserve a pay rise!!!

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Marcus,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly and helpful

Serena was friendly, helpful and sorted out my new plan quickly.

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena has been amazing on helping me…

Selena has been amazing on helping me to understand and reduce my monthly bill while remaining on Vodafone.

4 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Gallagher,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh at Newbury Vodafone was very…

Josh at Newbury Vodafone was very helpful and found me the best sim only deal that I was happy with.

3 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Amita,

Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Contract Renewal

Went back in to renew my contract, Will was very helpful talking me through my options. Amazing customer service.

1 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Pauline,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Will.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful Assistant

Newbury Store - Andrei was super helpful with sorting my new phone & other queries despite the shop being due to shut at 5.30 he continued until 6pm until we were sorted. That was very much appreciated.

28 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Gerry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selina was very helpful

Selina was very helpful. Most

23 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Duncan,

Thanks for the lovely review and fantastic support for Selina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jemma

Jemma, was just brilliant, knowledgeable patient and so much help. What a wonderful person. Thank you

20 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Jemma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service from ANDREII at newbury vodaphone shop

Excellent service from ANDREII at newbury

19 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Eric,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service - again!

I've just upgraded my iPhone with the help of Jemma, who was super helpful, as always. Jemma was very approachable and professional and answered all my many questions very patiently and comprehensively. I'm delighted with the service I received and am once again a very happy customer! Oh and my iPhone is great too...!

6 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Ian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Trust was excellent

Selena was Such a trusting person and explained everything in detail

16 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Newbury Northbrook

Hey Adrian,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena was amazing in helping me switch…

Selena was amazing in helping me switch my phone and my plan. She is lovely but also very helpful.

Overall good experience.

16 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Abi,

Thanks for the lovely review and fantastic support for Selena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Problem solved

Problem solved

13 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Oliver in Newbury is awesome

Oliver in Newbury is awesome! I have never understood a conversation in a mobile phone shop before but I actually understood everything he said thanks Oliver - Emma

6 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Emma,

Thanks for the lovely review and fantastic support for Oliver.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, great training provided to colleague whilst serving me.
Super quick and really smooth process
Served by Josh and Alex

5 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Kelly,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena was amazing—

Selena was amazing! Really personal and made my hard situation really easy. Thank you so much Selena at Newbury!

3 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selina made this easy and so quick for…

Selina made this easy and so quick for us on our visit today thank you selina great job

3 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Dave, ​

Thanks for the lovely review and fantastic support for Selina. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Selena was friendly and helpful

2 maart 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Vera,

Thanks for the lovely review and fantastic support for Selena.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Josh in Newbury was excellent

Josh in Newbury was unbelievable helpful kind knowledgeable. Made my day.

26 februari 2026
Review zonder uitnodiging
Logo Vodafone UK - Newbury Northbrook

Antwoord van Vodafone UK - Newbury Northbrook

Hey Deborah,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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