VWFS Rent-a-Car - Liverpool Reviews 

Great staff very friendly and great value

Megan was brilliant, very helpful and efficient. Renting a vehicle was made so easy and vehicle was spotless upon collection. Will definitely be using this service again.

Megan is great, I really value having friendly customer service. The car was superb and handover processes were excellent. I'll always come back when I next need to rent a car.

Amazing experience and very helpful and best price around the area. Megan very helpful and friendly 5 stars for Megan. Brilliant customer service from her and amazing car she gave us. Would 100% recommend to others and come back very soon.

I’ve been a vehicle now for two months and honestly it’s been the easiest most efficient rental I’ve ever had cars are spot on and Meghan who I deal with is one of the most professional easy to get along with contact ever if I ever need anything or a query she’s there right away so thank you Meg

Had a great experience renting through VW with Meghan, very easy and seamless process picking up and returning!

Nice and easy from the beginning to the end.Megan did a fantastic job helped out immensely.Car was excellent too.Would definitely use again.

Let's start by giving Megan 5 stars.4 stars only for VW.
The car was ordered as a diesel,only to be told by Megan,there are no diesel Kodiaks,VWFS,still advertising a diesel,so had a 1.5 litre kodiak,now the car was faultless,handed over clean,and no problems.The lack of torque,was certainly felt,5 up and over Scottish Highland roads.
Megan was a pleasure to deal with,doing her best to help,by giving,us a full tank of petrol,certainly saving a few pounds.
This won't stop me from hiring again from here,as I've already,booked a car for October.It seems an oversight on the VWFS site,that staff have to sort out on their feet.Its not right,putting staff in that position.Come on VWFS,sort the Website out.So once again,thank You to Megan.

Amazing experience! I’ve hired from all the big rental companies in the past and this is by far the best one i’ve had all thanks to Megan and the great cars she offers. The friendly, positive environment and smooth process from Megan made this experience stand out from the rest. Will definitely be returning in the future. Megan is a credit to this company :)

I had a great experience with VW Rentals! Megan was super friendly and efficient, making the rental process smooth and easy. The car was in perfect condition and worked great—highly recommend!

Great cars and even better service!
After renting cars for years from all of the normal hire firms, I can honestly say VW are hands down the best.
The service from Megan is definitely a key reason for this!!

Great service made easy by Megan very professional in her work wish you other companies in Liverpool would take a Leaf out of her book !!!!

Only god knows where you found her. MEGAN was a god send! She was excellent customer service personified. From the initial call up I made and how she demonstrated her efficiency. She stood on her word and the car was ready when she said it would be. Paper work was efficient, so I was in and out before you knew it. On returning the car again everything was streamlined which I am grateful for as I was under time constraints. Oi the girl did good. As for the car it done the job lol

The car hire from the start was very straight forward and the staff, especially Megan, was always super friendly and helpful. They were not only helpful but also understanding and easy to get on with. The car was absolutely superb and I was fortunate enough to receive an upgrade at no extra cost. I will definitely be hiring cars with VWFS Rent a Car again and would highly recommend to family, friends and everyone else.

Really straightforward and easy experience, car was ready when I arrived, clean and fuelled and the exact model I booked.

Megan had all the paperwork ready so I was in and out in no time she was a pleasure to deal with, would definitely use again to rent my next vehicle.

Amazing service!
Megan and the car were absolutely great! Very friendly and easy experience. Will be returning for all car hires in the future and will be recommending to friends and family!

Where do I start words can’t describe how happy I am with Megan’s customer service she is great at what she dose and I had a swift experience from start to end very happy with the service she provide will defo recommend her and will be returning as a future customer many thanks Adal

Excellent, from booking on line to handover both ways, everything ran smoothly.

Megan did a sterling job in sorting a vehicle for my family. Straightforward transaction, collection and after sales service. I will be using the company again and will recommend Megan and Volkswagen to anyone every. Thank Meg

Some really nice cars on offer and at what seems really competitive pricing, was served by a young lady called Megan always a fast and stress free process when dealing with her, she seems knowledgeable on cars which is great if your not the most car savvy it made it a really pleasant experience for myself.