VWFS Rent-a-Car - Liverpool Reviews 

As a regular customer I was a bit worried when Sami left that service might suffer, but Megan went out of her way to make sure everything went smoothly for a rental at a difficult time.

Rented a car from Megan at VWFS she was super helpful.and explained everything I needed to know the car was great and 5 star experience all around thank you megan

Rented a car from VWFS for a business trip down to London. Megan ensured that all my needs were met for such a long journey! would definitely recommend renting a car from Megan :)

Megan has been absolutely fantastic, she was so accommodating and helpful. Great service.

Rented a car from VWFS for a few days. Spoke with Megan on email just before Christmas and she had everything sorted out for me for the start of January. Can't fault Megan on her customer service. She was quick to respond to emails and answered any questions I had. Very helpful and easy to book.

Rented a car at short notice - service was great from Megan and made it very easy for us. Would definitely use again!

The process was butter smooth. The representative Megan was lineant for all the documents required, there was no waiting for any step in the procedure. I got the in under 15 minutes and got the deposit back as a whole, no unnecessary charges. The rent prices are affordable yet the car was clean and tidy. No hassles with the process or the car. Great customer service. Appreciate it. Gonna rent in the same place whenever needed.

I would definitely use volkswagen again made the whole process of renting so easy. The car they gave me was perfect.
They was more than helpful when asking to extend my rental. Mr sawtell

Really easy. Good price, Samia is really helpful and a pleasure to deal with, will use again

This was the first time that I have ever rented a car and I had a great experience. I was taking my family on a day out so needed a bigger car. The staff member Sammy was so helpful. She walked through all the car controls for me. She even helped me to transfer all my stuff from my own car to the rental car. I had picnic hampers and child car seats to transfer which would have taken me a few trips. She arranged for someone to pull the car out for me so that I could drive it away with ease. I was really pleased with the price after being quoted a lot more from other car rental services. After returning the car, my holding deposit was transferred back to my bank account within a couple of days. I could not have asked for anything more.

Fantastic customer experience again, staff at service desk fantastic, upgraded my vehicle due to an error on their side - the upgrade was brilliant. A very happy customer.

Samia who seems to be in charge at the rental desk is unbelievably lovely and is a treat to deal with, Very easy going and helpful.

Samia was very professional and very helpful, both are getting the vehicle and on return. Nice person to do business with, would use you again.

After a stressful day of my car being in and out of the garage, I found myself needing a rental car for a week. I thought oh no more stress, until I found Rent a Car Liverpool! Alls I can say is what an amazing experience.. from the booking to collection and everything in between. Samia was so lovely and friendly I left feeling at ease knowing that I had found a brilliant rental company. I could not recommend this company enough.. no question is too small or silly. I asked them all! Thanks again Samia it was a pleasure!

I was apprehensive to rent a car as i had never done it before but i was assisted by Samia who made sure the whole experience was easy and stress free. She really made me feel happy in my decision and was there to help me every step of the way. Excellent employee with fantastic manners and professionalism.

Always helpful and go above and beyond to ensure I’m happy.

I long term rent vehicles though works and Samia is amazing. She checks in monthly and will always do her best to accommodate what I need.

Very happy with all the vehicles I have received in over 12 months and there has been a few!

Thankyou

I Come in to VW Liverpool to rent a car. I had the pleasure of being a customer of an employee called Samia, she was friendly, professional and made the choice of hiring a rental an easy and trouble free experience. She did not hesitate to answer any of the questions and worries i had. I will for sure be a returning customer. 5 starts all round. Thanks Samia!

Great customer service as always from Samia, Great car and great experience. Hired a VW polo for a long weekend..

We have recently rented Skoda Kodiaq. We had wonderful experience. Clean, Efficient car and Responsive staff.

Clean car and a really efficient collection and drop off service.