VWFS Rent-a-Car - Liverpool Reviews 

We rented a car from VWFS last week and had an excellent experience. The pickup location was convenient, Ms. Zamir was friendly and efficient. The vehicle, a Skoda Kodiaq, was spotlessly clean and in pristine condition. The customer service exceeded our expectations. Thank you Ms. Zamir, we will visit again soon!

I was very happy with the vehicles i hired and the great price i paid miles cheaper than all the other hire companies would definately use again

first , the online site is clear , simple and easy to navigate through it .
second , fantastic customer service collecting and returning the car ,with special thanks and appreciation to Ms. Samia for her pleasant personality and lovely character.
third , the cars are all will maintained with excellent functionality.

Start to finish a great experience. Easy to book on line, curtesy call the day before reassuring, great customer service collecting and returning the car from Samia, really friendly and no hassle. Also a fantastic 23 plate Skoda Kodiaq 7 seater - absolutely spotless at a very good price. Great all round experience, would strongly recommend and will use again

This truly is the Best Car Hire place around, no fuss, no hasle go with your deposit, get your key, and drive it's literally that simple, take the car back like for like with petrol/diesel give the key back and ya done, no dramas. Price wise they are the cheapest for the quality cars on offer, trust me go VWFS and you won't go anywhere else.

This is the first time I have hired a car from VWFS and it will definitely be my one to go to from now on.
From the moment I placed an order to the pick up point everything was handled extremely well. Samia who looked after me from start to finish was excellent and a credit to your company. I cannot rate this experience highly enough and would recommend VWFS to anyone.

I've been hiring for months from VWFS and the service from Samia is always excellent. She is so professional and kind. Shes never lets me down. When ive tried to call up even last minute she always goes above and beyond to help customers needs.

Excellent service, thank you 😊

I have been a regular customer at VW Liverpool and have rented vehicles several times. Every car that I rented has been safe and reliable. Moreover, Sameera at the Liverpool VW rental desk as been amazing by providing the best customer service.

Oil light came on a few miles into journey had to bring car back to have oil put init and then while on motorway found that there was no water to clean windscreen which led to a dangerous situation unable to see through windscreen and not a cheap rental neither!

We rented a Tiguan Allspace for 12 days for a number of lengthy trips. The booking process was extremely easy, and the service received at Liverpool VWFS was outstanding - warm welcome, helpful, knowledgeable, really great. The car itself was fantastic, very comfortable and efficient. Other hire car agencies don’t confirm or commit to giving you a specific vehicle, but VWFS does.

I rented a car from Liverpool VW for a week as my car needed repairs - I booked an automatic polo. Easy booking system online, car was clean and easy accessible on collection. Lovely to drive, I now would think about purchasing a VW in the future. Customer Service Advisor Samia was really helpful thank you.

Great experience, and very reasonable price. The exact model that I had booked was not available, but I got a call the day before asking if I was happy with a different model (same class, same price), which I was. At larger car hire companies, they would simply give you whatever was available...
Great service team!

Best value 7-seat rental in my locality. Easy booking via website. Friendly and efficient in-person service Crystal-clear communications. Decent car. Can definitely recommend.

After initial confusion with the website (still miles better than other websites I visited !), the initial hiring all began to go swimmingly. This was reinforced by the help and reassurance given (by Kinzan), when I went to pick up the car the next day. The hire car was in excellent condition and spotlessly presented and performed excellently. All has gone smoothly and Kinzan has already contacted me to tell me that my deposit will soon be refunded. If I need to hire again, VWFS Rent-A-Car at Johnsons Volkswagen, Liverpool will be my first port of call.

Great service. Quality vehicle. Quick and easy booking, quick and easy collection, all handled expertly by Kinza. I would definitely recommend. Many thanks

Great service always had German cars so perfect place to hire a car for our trip around Scotland to drive The NC500.

I have rented from VWFS on several occasions and have found them to be extremely helpful. The cars are clean and reliable and the prices are very competitive. The hire process is easy, I would definitely hire from them again.

Really good and easy. Woman on the desk was brilliant and very friendly.

Kinza at Johnson’s VW in Liverpool was a great rep for this rental program. This is such a great program from VW. I was visiting from America for the month of July and no big named car rental agency could come close to the quality of car for the price. Will be back.