They did not deliver due to a beaurocratic issue with their finance people not being able to accept a credit card payment. But they took the money and , it seems , only after an email 6 days after... Toon meer
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Lees wat reviewers zeggen
Tldr-no response or shipping in 60 days, so had to issue a chageback. See Google review for pictures of calling and emails. Details: Ordered a polylok pl-625 on July 28, 2026. I called in September... Toon meer
Bedrijf heeft geantwoord
Placed the order,received within two days, easy to apply to drainage system, obviously cannot see what is happening, will give a second dose in four weeks time . Quite expensive but if it works it wil... Toon meer
The salt turned up on time and was noticeably cheaper than buying direct from Harvey for the exact same product. The delivery team were also very friendly. An added bonus is the bags came individually... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Waste Water Supplies are the largest independent suppliers of septic tanks, sewage treatment plants & waste water systems in the United Kingdom. We are a preferred supplier for a number of key manufacturers such as; Klargester, Clearwater, Conder, WPL, Tricel, Matrix & Zoeller At Waste Water Supplies we have built up years of experience in specifying waste water treatment systems, pump stations, separators and rainwater harvesting systems, for domestic applications right through to large commercial/residential applications with some of the country’s leading construction companies. From the specification stage right through to completion we offer a friendly, knowledgeable and most importantly reliable service.
Contactgegevens
8 Magpie Meadows, Caddington Woods, Caddington Woods, LU1 4FU, Caddington, Verenigd Koninkrijk
- 01296 841007
- sales@wastewatersupplies.co.uk
- www.wastewater-supplies.com
3,8
Goed
134 reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very efficient
Very efficient, I placed order, confirmed delivery requirements etc.
Everything went as planned with no problems.
27 maart 2023
Fantastic service great price prompt…
Fantastic service great price prompt delivery can’t ask for more
26 maart 2023
A Good Supplier for a Proprietary Product
I chose this supplier because they were offering the sewage treatment plant I required at the lowest price I could find on the web, and my contractor was unable to obtain it at a better price. My questions about additional features were answered promptly and fully.
I requested delivery at short notice on a particular date to meet the schedule of my contractor, and this was promptly arranged. I think the supply was direct and the delivery was actually fulfilled by the manufacturer, Marsh Industries. This was also arranged efficiently and the driver was very helpful.
Unfortunately, the heavy rainfall in March has waterlogged the ground, and made installation temporarily impossible, so I cannot comment on the operation of the plant.
21 maart 2023
Helpful and did what they said
23 februari 2023
Dave is very helpful.
28 februari 2023
Great company fast delivery
7 februari 2023
Great service.
20 januari 2023
Best price!
Rob was so helpful!
Very knowledgeable, gave me lots of advice on a variety of products so I was able to make an informed decision and got me the best price out there!
Kept me up to date with delivery.
Wouldn’t want to order anywhere else!
Thanks Rob for the help.
1 december 2022
Review zonder uitnodiging
Ignores all meter readings and sends…
Ignores all meter readings and sends inflated estimated bills
4 december 2022
Antwoord van Wastewater Supplies
I believe this review was meant for a different company as we have nothing to do with meter readings?
brilliant customer service
Rob at Waste Water Supplies was so helpful when we ordered a sewage treatment plant. We have really difficult access to our house and he arranged transport to accommodate this. He was also brilliant when I had accidentally ordered the wrong one and had to change it!!
2 september 2022
Great service !
Great service !
Good contact throughout purchase and have already made another order
29 augustus 2022
Jolly good
Jolly good. Great service. Good delivery driver. Nice people to deal with.
23 augustus 2022
Easy ordering process
Easy ordering process, kept us informed of delivery and arrived promptly.
20 augustus 2022
I was pleased with the price,and that I…
I was pleased with the price,and that I didn't need a digger to unload as with the last 2 that I'd bought. However, when it was delivered was told the hi ab was extra. I explained that I had bought it on the basis that for once it was free delivery with no conditions attached. The driver acquised, but it should have been pre-arranged.
Also no one contacted prior to delivery, to either give me a time frame, or to get directions to my farm which isn't easy.
A little communication would have made things easier for both side's, all round.
19 augustus 2022
Antwoord van Wastewater Supplies
Hi,
Many thanks for the 5 star review. I apologies that the driver didn't call you as we had left a note on the order for them to call 1hr prior to delivery.
We can also not Hi-Ab off load septic tanks as the grabber can not get around the necks so we always advise to have off loading facilities on site.
Again many thanks for the great review!
Regards
Rob
Rob was fantastic and helped with all…
Rob was fantastic and helped with all my queries.
Top rate service.
3 augustus 2022
Excellent service straightforward check…
Excellent service straightforward check and easy delivery
15 juli 2022
Antwoord van Wastewater Supplies
Thank you very much for the kind review Sarah.
Buy with confidence
From 1st enquiry i was offered a better deal than i expected . I was even given advice in material of fabrication helping me preserve the life of the unit for its planned use . Delivery was arranged and on time
What can i say … buy with confidence your already going to get a great deal
19 juni 2022
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