Watch Doctors Reviews 

Used a few times as a trader always very quick, quality service with good communication. Great for any polishing/servicing.

Outstanding service from start to finish!
From initial contact, to having the watch inspected/repaired & then being returned has all been faultless.
Staff super friendly & pricing very fair.
Would recommend all day long.

Fabulous service from this company, sent my 50 year old Rolex in for service and clean, was beginning to look a bit tatty, it now looks like new again.
I am absolutely delighted with the watch
regards
James

My wife's titanium 30 year old Seiko dress watch had stopped working. I sent it to Watch Doctors, got a quote on the day they received it and back within 2 weeks, in time for her birthday. It's the second time its been to them - every 10 to 15 years sounds fine to me!

After initial online enquiry i sent my watch for a battery change, reseal, clean and polish along with option to replace a faulty clasp.

Upon arrival i was quickly sent a repair estimate, works are only undertaken when you are happy and agree cost to authorise.

Great service all my questions were answered both quickly and accurately.

My watch arrived back to me with a new battery, genuine replacement clasp and fully polished and cleaned - it basically looked like a brand new watch.

Arrived less than 24hrs after dispatch very well packed and presented with certificate for seal.

Fantastic service at a reasonable cost will happily use again

Almost a five start review. Tudor watch was polished well, link removed and a new glass put in and then presented back to me in a nice suede pouch, all good so far.

It nearly ended in tears though. the watch pin on one of the shoulders hadn’t been fixed properly and not picked up in quality checking before handing back to me. I only noticed it when I got to the car and had another look.

Had I have worn the watch straight away it would have flown off my wrist and caused serious damage!

Anyway apart from this a good experience

These guys never call back...
Multippe calls to them chasing work and quotes

Have been to this shop several times now asking for specific things they stock only to keep being refused due to there advice that I neither need, have asked for or want. I've been repairing and modifying watches for years and know what I can make work and what I can't just stick to selling things just because you don't know how to modify it to fit dosnt mean I and others don't.

I had a great experience with them. I services my rare watch with them 1 years ago. My dad bought it in NY 50 years ago. They did a great job. Last week the watch was slowing down and I contacted them. They re-hauled the watch entirely and they send it back with an invoice not requiring any payment. This was unexpected and shows how much they care about their business and their customers. I dont think any other company would have show this level of care, especially when not asking for it. I just cared for my watch to work. Thank Divia for your prompt answer and professionalism. Is like flying Emirates!

Dropped in my watch for repairs had to continuously keep contacting for updates to only be told they were waiting to hear back from manufacturer and that they would contact me the next day which they never did. In the end had to go and collect my watch 3 weeks wasted.

Used Watch Doctors for years for all my watch needs! Reliable, good service. Nothing is too much trouble!

Very trustworthy company. I wouldn't go anywhere else with my watch. Honest, reliable feedback and a quick turn around too! What more could you want.

Thanks Watch Doctors!

"The Watch doctor"???? wasted my time having agreed to collect a watch. I wasted a round trip of 40 miles. I received a call just before arriving to say that the watch now sold and no longer available. Very disappointing despite pleading to respect my journey and the agreed collection time. No respect to my wasted time and journey. This doctor is after money only and has no watchmaker standard. Tried may times but was ignored.

Took my Omega Seamsater 300 Pro for its first service based upon the reviews of Watch Doctor.

After collecting the watch I noticed that there was a distinct strip on the side of the case and a block. This looked like bizarre polishing and was not blended in. Upon closer inspection I observed the following:

- The polished parts that meet the grain parts on the case were now more of a grainy finish

- The clasp was over polished so that in certain light the " OMEGA" engraving looks blurred.

I called Watch Doctor who said to come along, I showed them ( or tried to) they said they couldn't see what I meant and did not show care or interest.

I left very disappointed after the one hour round trip journey.

I went to another watch polisher who told me that the cause of the " stripe" effect was the fact that the helium valve was not removed prior to the polish.

Also that all round it was a poor job due to to lack of finishing and ensuring the polish parts of the watch remained polished.

At a cost of £96 to myself, I got the case refinished and will never ever use Watch Drs again. I am still working out what to do reL the clasp.

Watch Doctors have just completed a dial restoration and a case polish on my Rolex Oysterdate and the results are fantastic. The dial is like new and the case has been beautifully polished. WatchDoctors are a very professional company and keep you informed of the progress on the work carried out. Their billing system is also very clear and their Customer Service - thank you Divia - is wonderful.

Been using these guys for years to service, mend, polish etc my nicer watches (Omega, Cartier etc). Good service, honest and professional bunch. Would prob not go there for cheap watch repairs, batteries etc

They could not have been more helpful, in person, by email and telephone.
I felt like a valued customer despite the low cost for the replacement watch glass.
They even managed to get it ready the day before November lockdown.

Thank you for bringing my mother’s watch back to life, the care and attention shown was very much appreciated, to have the watch working again means a great deal to me and I will definitely be back to you with my other watches.

My omega was running 7secs slow a day. Took it in for them to have a look and they regulated it for me while I waited free of charge. It now keeps time perfectly. Great service and will be going back to service my watches with them from now on.

To reply to your reply I would say that these capacitors are in effect a battery which on all of this type of Seiko Kinetic watch eventually runs out. This is the reason they typically need replacing and not because of other faults. You definatly told me that the capacitor itself cost £115. I only asked for the capacitor to be changed, a full service was never mentioned by anyone. The job was not cost effective at that price and I was left with a very bad taste in my mouth when I found that the capacitor could be sourced for a whole £100 cheaper.