Wilsons Epsom Reviews 

2.175
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience was just 1st class. Having not driven for some years due to an eye condition I was delighted to be told that I could now drive again following intensive and effective treatment. I met... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment I received the video showing me around a car I was interested in, Max was patient, helpful and knowledgeable. He answered all my questions (no matter how silly I thought they wer... Toon meer

Beoordeeld met 5 van de 5 sterren

​Called around a few different dealers trying to get hold of a new Dacia Spring and everyone kept quoting December lead times. Got in touch with Wilsons Dacia Team instead and the whole experience w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have bought several cars from Wilsons and have always been impressed by the customer service. This time didn’t disappoint. Was looked after by Alex Lavington and was so impressed with him. His knowled... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoschadebedrijf
  5. Autoservice
  6. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Wilsons Epsom is one of the UK's largest family-owned new and used car dealerships, proudly serving customers across Surrey, London, Sussex, Kent and the South East for over 120 years. Based in Epsom, we offer an extensive selection of new cars, approved used cars, electric vehicles (EVs), hybrid cars and commercial vehicles from many of the world's leading automotive brands. We proudly represent new car sales for Chery, Citroen, Dacia, Hyundai, Leapmotor, MG, Peugeot, Renault and Vauxhall. Whether you're looking to buy a new car, find a quality used car, arrange flexible car finance, part exchange your current vehicle or book a vehicle service, our experienced team is committed to making every stage of your journey straightforward, transparent and enjoyable. Our state-of-the-art dealership provides manufacturer-approved servicing, MOT testing, genuine parts and vehicle repairs carried out by trained technicians using the latest diagnostic equipment. From routine maintenance to aftersales support, we're dedicated to helping keep your vehicle performing at its best. At Wilsons Epsom, customer satisfaction is at the heart of everything we do. We believe in honest advice, competitive pricing and exceptional service, which is why we value every customer review. Your feedback helps us continually improve and ensures we deliver the high standards our customers expect. If you've recently purchased a car, visited our showroom or used our servicing, MOT or repair facilities, we'd love to hear about your experience. Your Trustpilot review not only helps us improve but also helps future customers choose a trusted car dealership with confidence. Why choose Wilsons Epsom? - One of the UK's largest family-owned car dealerships. - Over 120 years of automotive experience Wide range of new and approved used cars Electric, hybrid, petrol and diesel vehicles available. - Competitive car finance and part exchange options. - Manufacturer-approved servicing, MOTs and repairs. - Friendly, knowledgeable and customer-focused team. - Conveniently located in Epsom, Surrey, serving customers across London and the South East. Thank you for choosing Wilsons Epsom. We appreciate every review and look forward to welcoming you again.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(2.175)

327 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service from Matt, Mike, Michael and Tony

Matt, Mike and Michael were very informative, thorough and patient when helping me to select the right car and in explaining about the PCP contract and process which I was unfamiliar with.
On my initial visit, Mike provided suggestions of models that would be suitable for my requirements, offering an opportunity to test drive so I could get a feel for the car.
Matt went above and beyond in setting time aside for me, staying beyond store closing time on a couple of occasions.
Michael provided an in depth overview of the many features on the Leapmotor B10.
Tony was also very helpful and friendly when finalising the paperwork.
They were all very attentive, accommodating and consistent with their communications and opportunities to discuss and test drive the cars.
I had many questions over the few weeks, all were readily answered.
I am delighted with my new car and the service I received at Wilson’s Epsom.

3 oktober 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Easy decision

From enquiry to sale Olly Martinez was a pleasure deal with , nothing was to much trouble , Olly went out of his way show me options of spec and paint colours to make sure I chose the right car for me. He kept me informed throughout the process and was always willing to answer any questions I had.
Thanks
Gary ( Tiggo 4 )

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Professional friendly service

I recently bought a car from Olly at Wilson’s Epsom and couldn’t be happier with the experience. Olly was extremely professional, helpful and friendly throughout the whole process. He showed me three cars that matched my requirements and arranged test drives for two of them.

There was absolutely no pressure to buy, and he genuinely listened to what I was looking for. He understood my requirements and delivered exactly what I wanted.

I would definitely recommend Olly and Wilson’s Epsom to anyone looking for a new car. Excellent customer service from start to finish!

26 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 2 van de 5 sterren

We went to Wilson’s thinking they were…

We went to Wilson’s thinking they were a Fiat dealer (implied by various websites) They are not.No Fiat reception.No new Fiats.We found a salesman who said they had some Fiats scattered around the various car parks and left us to go and find for ourselves.He was polite enough but if you want a Fiat don’t go to Wilsons

2 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Henry really helped us out

Henry really helped us out. Spent ages explaining everything and helped getting the right spec.
Couldn't be happier with our daughters car

1 oktober 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Very friendly and informative service…

Very friendly and informative service provided. I was also pleased with the deal offered and went ahead with the purchase as a result.

28 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Purchase of used car

I have in the last week purchased a used car from Wilsons. The salesman that assisted us was Taylor Davies. Taylor I can't thank you enough. Firstly I just love love my car. Secondly, thank you for help with sorting out the radio code. You never gave up. Taylor 5 stars to you.

23 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know.
Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

We had a fantastic experience buying my…

We had a fantastic experience buying a car from Wilsons, all thanks to Gemma. From the moment we walked in, Gemma were welcoming, incredibly knowledgeable, and zero-pressure. She listened to what we needed, answered all our questions honestly, and made the whole paperwork process clear and smooth. Highly recommend asking for Gemma if you visit!!

26 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Jacob was fantastic in dealing with my…

Jacob was fantastic in dealing with my Dad and his new MG.
Great customer service!!

25 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Max Howard gave me very good…

Max Howard gave me very good assistance, arranging test drive for 3 cars during my visit. I am very happy with his assistance.

28 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Mike Barton

Mike Barton was a great salesman, we went to view a Hyundai. He was very knowledgeable about the car, informed us of the history and providing evidence, taking the car on a test drive on a route that would enable us to experience the car’s performance. Mike’s approach was like talking to a good friend and he also gave us private time to fully discuss purchasing the car. Highly recommend - thanks Mike.

26 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Recently brought my MG in for a service…

Recently brought my MG in for a service and met with Thomas to go through any current deals and to discuss a potential trade. Thomas was very friendly and welcoming and clearly went through an amazing current deal. He took the time to explain everything in detail to me and kept me up to date during the whole process! Would highly recommend, thank you!

18 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Bryan is one of the nicest guys you…

Bryan is one of the nicest guys you could meet. He is thoughtful kind and very knowledgeable of the cars. You can ask him questions and he will give you a straight answer. Nothing is to much trouble to him. He is truly a nice guy all round. Thank you Bryan for everything. Norman

26 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Stuart at Peugeot

Stuart at Peugeot, made the whole experience smooth and effortless from start to finish, with help from the lovely Alex

25 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Louise was a massive help and made my…

Louise was a massive help and made my time with Wilson a lot better!

25 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi, thank you for taking the time to leave us your review. We are delighted to hear about your recent experience at our dealership and will share your praise with the team. If we can help further, please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Freddie

Freddie my salesman, Was extremely helpful to me and my family in helping find the right fit car for me. The treatment and patience, I received was extremely nice and he made me feel very comfortable throughout the whole process. I want to thank Freddie and the Wilson’s team for helping me through this process and making it stress free.

24 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi Juan, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience at our dealership and the service that you received from Freddie, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Gemma was absolutely fantastic

Gemma was absolutely fantastic, from showing us around to helping us buy the right family car. She was kind, genuine and extremely efficient. Thank you Gemma x

24 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi Izzy, thank you for taking the time to leave us your 5-star review. We are delighted to hear about your recent experience and the service that you received from Gemma - we will be sure to share your praise with her as it will make her day. We hope that you and your family enjoy your car. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant! This is the second car we’ve purchased from Wilson’s and we can honestly say the customer service is fab, Bryan was so helpful and he made everything clear to us every process was explained couldn’t fault him, will definitely be coming back for our next one.

23 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi Debbie, thank you for taking the time to leave us your 5-star review. We are very happy to hear about your recent experience at our showroom and the service that you received from Bryan, we will make sure that we share your praise with him. Thank you for choosing Wilsons, if we can be of any further assistance, then please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Lucy was incredibly helpful

Lucy was very helpful with our query. Excellent customer service.

21 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi Salvatore, thank you for leaving us your 5-star review. We will make sure that we share your kind praise with Lucy. Thank you for choosing Wilsons, if we can be of any further assistance then please let us know. Best wishes, Wilsons

Beoordeeld met 5 van de 5 sterren

Hussain at Wilson’s Automobiles …

Hussain at Wilson’s Automobiles service is outstanding ! We have bought two vehicles now and the service is world class ! Would highly recommend

20 september 2026
Review zonder uitnodiging
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Antwoord van Wilsons Epsom

Hi there, thank you for taking the time to leave us your 5-star review. We are delighted to hear about the service that you received from Hussaun, we will make sure that we share your praise with him. Thank you for choosing and recommending us, that truly means a lot. If we can be of any further assistance, then please do let us know. Best wishes, Wilsons

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