We are a small charity and we used Yappl to swap mobile providers. They were really responsive on email and phone, understood our needs well, and found us a much cheaper plan than the one we were on.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have a taxi company and have been with yappl for 4 years and they have been brilliant. Our previous company were horrendous and so we changed to yappl, and I can honestly say they have been brillia... Toon meer
Bedrijf heeft geantwoord
Yappl's customer service is second to none and their pricing is highly competitive. I have been dealing with Helen Kind in their Sales team and she could not be more helpful. She responds immediatel... Toon meer
Bedrijf heeft geantwoord
Emma Derbyshire at Yappl, has been absolutely amazing in helping us get our business phone contracts sorted and in order. She is prompt, helpful and takes the time to go through the steps with you... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Yappl
Geschreven door het bedrijf
Why work with us?
Geschreven door het bedrijf
- We're fast and responsive!
- You can talk to us anytime. Contact us online, over the phone and in person. Our dedicated support teams will give you the personalised service you deserve.
- We're flexible to your needs!
- Your business needs are the most important thing to us, so our services are designed around you. We always listen first, so we make sure you get exactly what you need.
- We're reliable!
- We're here to support you. Our service teams and accounts managers are on hand to deal with any changes to your business or should issues occur.
Contactgegevens
4 Maises Way, DE55 2DS, Alfreton, Verenigd Koninkrijk
- 01773 522300
- enquiries@yappl.com
- www.yappl.com
4,9
Uitstekend
309 reviews
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My experience so far with Yappl has…
My experience so far with Yappl has been nothing but positive. Response timings are excellent, all the team have been friendly and beyond helpful, particularly Robyn and Helen. I'm very grateful to have found them and look forward to working with them for a lot longer! Highly recommend their services to anybody.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the fantastic review, John. Great to hear Robyn, Helen and the rest of the team have made such a positive impression. We're really glad you found us too, and look forward to supporting you for many years to come. Best regards, James.
Great customer service
Great customer service. Nicola & Tonia are very helpful. We have used Yappl for 3 years and they are second to none for our company mobiles, broadband and phone requirements.
8 augustus 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for taking the time to leave us a review, Jason. It's great to hear Nicola and Tonia have been so helpful, and we appreciate you trusting us with your business comms for the past three years. Here's to many more! Best regards, James.
Great company
Great company used them for many years always excellent customer service from Nicola and Kay, I would highly recommend them.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for dropping by to leave us a review, John. We appreciate your continued loyalty and the recommendation. It's great to hear that Kay and Nicola have been providing excellent customer service - they will, of course, endeavour to continue to! Best regards, James.
Since starting my buisness I have used…
Since starting my buisness I have used yappl, and honestly can’t fault the service the response times are quick, and all staff are very efficient and work hard to sort things out and find you the best rates… especially Helen who I deal with! Highly recommend to anyone to take a policy out through these guys!!!
29 juli 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for taking the time to leave us a review. It's great to hear how well Helen and the team have taken care of you. We appreciate the recommendation and are here whenever you need us. Best regards, James.
Amazing Service & Support
Amazing customer service. Christian and Asif can’t do enough for you. They both strive to help as much as possible. Wouldn’t use anyone else for our company mobiles, broadband and phone requirements.
We had a little issue and Christian came to our workplace and rectified the issue with outstanding service
16 juli 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for taking the time to leave us a review. It's great to hear Asif and Christian have gone the extra mile - that's exactly the sort of service we're proud to deliver. We appreciate your continued trust in us across your business connectivity and communications. And we're here for you whenever you need us. Best regards, James.
Carl at Yappl has been nothing short of amazing!
If there were six stars, Yappl would get them!
Carl at Yappl has been nothing short of amazing! Over a very long and drawn out saga due to Openreach's ineptitude, Carl at Yappl never gave up. He kept us constantly updated and pushed the order forwards as much as he could. The response to emails and calls was super quick.
I'd recommend Yappl to anyone looking for new broadband/phone connections.
14 juli 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the glowing review, Simon. That might be our first (unofficial) 6-star rating! Carl will be over the moon to hear your feedback - and will no doubt want to print the review off and stick it on the office fridge! On a serious note, Carl's a real credit to the team and we're lucky to have him fighting our customers' corner when things get tricky. Thanks again for the review and the recommendation - we're here for you whenever you need us. Best regards, James.
Great service
Have been managing our small company account for 3 years. Great customer service, very quick to respond and answer any questions we have.
11 juli 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for dropping by to leave us a review, Tom. Thanks also for your continued trust over the last few years. Here's to many more to come! Best regards, James.
Had fantastic customer service…
Had fantastic customer service replacing handsets and renewing the contracts for my business from Tonia. Prompt, polite and perfect timing from the start to finish.
25 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the great feedback, Claire. We're pleased to hear Tonia made the process smooth from start to finish. Prompt, polite and perfectly timed - who could ask for more! Best regards, James.
Amazing customer service
Amazing customer service. Tonia and Asif can’t do enough for you. They both strive to help as much as possible. Wouldn’t use anyone else for our company mobiles and phone requirements.
23 mei 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks so for the lovely feedback, Laura. Tonia and Asif will be chuffed to hear your kind words and to know that we've earned your trust for all your communication needs. Best regards, James.
Baldwin Business Consulting
Thank you to Tonia for helping us get prepared with roaming and a great plan for projects in Canada. We’re able to stay connected at a great price and would like to thank her and the Yappl team.
23 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the great feedback, Kevin. We're glad Tonia got you set up with the right plan for your projects overseas. Staying connected without the hefty price tag is what we aim for! Best regards, James.
Emma was brilliant listened to the…
Emma was brilliant listened to the needs of our business and gave us a great deal. Compared to other companies they actually care and make dealing with them easy
25 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the kind words, Michael. It's great to hear Emma took the time to understand your needs and made everything nice and easy. Like you say, we really do care, so it means a lot to know that came across. Best regards, James.
Excellent Service - Highly Recommend
Fantastic customer service from Emma!
We have just reviewed our business mobile phones and upgraded hand sets and contracts. Emma looked after us throughout - new phones received today!
20 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the great feedback, Ralph. We're pleased to hear everything went smoothly with your upgrades and that Emma took care of you. Hope you're enjoying the new phones! Best regards, James.
Excellent service and support as always.
19 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the kind words, Mark. Always great to hear we're providing excellent service. Shout if there's ever anything else we can help with. Best regards, James.
Great Company to deal with.
Used Yappl for phones for multiple years.
Always a smooth transition/upgrade, whilst providing good deals.
Helen has been great to work with over the years
10 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the kind words, Josh. And for sticking with us over the years! Great to hear everything's been smooth with your upgrades, and we're glad Helen's been able to support you along the way. Best regards, James.
Upgrade Enquiry
We have dealt with Yappl for a number of years. The service has always been great. Helen in particular has and continues to be so helpful and nothing is too much trouble. We have also recently dealt with Emma who again provided excellent prompt service.
9 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks so much for your continued support over the years - it means a lot to us. It's great to hear that Helen and Emma have been helpful and responsive. We look forward to continuing to work together for many more years to come! Best regards, James.
Wouldn't Use Anyone Else for Business Mobiles
Have recently moved our business mobiles over to Yappl as I have used them before and have always been fab. Tonia and Nic were really patient as I kept changing the number of users we needed. Once the proposal had been accepted Nic & Kay kept me informed of everything that would happen. Kay sent really detailed instructions as were were porting a lot of numbers. On the day of porting, everything went through but we had an issue with one of the handsets for a key member of staff and I was flapping. Paul worked his magic and got it sorted really quick.
6 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the great review, Sarah. And, of course, for coming back to us for your business mobiles! We're glad Tonia, Nicola, Kay, and Paul could make the switch nice and smooth. We appreciate the trust you've placed in us again and look forward to continuing to work with you. Best regards, James.
Great experience again
Great experience again. Helpful and competitive. Thank you :)
6 juni 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for dropping by to leave a review, Lisa. Great to hear you've had another positive experience with us. We look forward to delivering again next time! Best regards, James.
Yappl are great
Yappl are great, we use them for all our office mobile orders. Helen and Kay provided a great service as always, no faffing about they just find the best deal and get the order in - what more can you ask for.
20 mei 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the brilliant review, Nathan. Great to hear Helen and Kay have made things quick and easy once again. No faff, just solid service and great deals - exactly how it should be. Best regards, James.
Great deals and customer service
Was tasked with finding business phones for our small company which is usually a daunting task. Helen and the team at Yappl made everything easy and seamless to find the right phones and the best deals!
12 mei 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks for the glowing feedback, Nico. We're glad Helen and the team could take the stress out of sorting your business phones. It's great to hear everything went smoothly and you got the right phones and deals for your team. Best regards, James.
Yappl saved my small company a good…
Yappl saved my small company a good deal of money on our mobile phone fleet - it was efficient, quick and clear. Thank you!
15 mei 2025
Review zonder uitnodiging
Antwoord van Yappl
Thanks so much for the great feedback, Claire. We’re really pleased we could help save your business money and make the whole process quick and straightforward. Always happy to help. Best regards, James.
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