Youtooz Reviews 1.927

I appreciated how quickly the youtooz help get back to me after id realized I had put in the wrong address and how easy it was getting it changed!

I can write how amazing Youtooz is how amazing customer sirve was how they when buying to make our matter better. Let me tell you about Youtooz this company when beyond to make my daughter of 10 years with autism , I can say that because of them my daughter will be so happy on big day, all she wanted was a plushie that was hard to find and that’s when the beyond comes to shine , they helped this mom find it for my daughter. I will be lying if I said I didn’t cry . They hold a special place in my heart. If you are wondering if it’s worth buying from them they are 100% YES!!!!! 🫶🏻🫶🏻🫶🏻🫶🏻 thank you 😊

I've ordered a total of 4 items by now, one is currently still in the pre-order phase so I'm awaiting the delivery meant to happen sometime in September. However, the item I ordered before it is taking a whole year to ship for some reason so my previously good experience with Youtooz is quite tainted until I get that order, HOPEFULLY this June-July. The quality, at the very least, is top notch.

Edit: Apparently complaining here does get a reaction, so kudos to the site and whoever works at Youtooz that monitors the reviews! My item has been shipped, so thank you

very helpful support staff

Had an issue where my address was wrong and they were really helpful on getting everything taken care of.

Quality products and a great support team!

Very helpful and fast, I was able to get feedback and a resolution sooner than I thought I would.

Youtooz is so insanely goated I love youtooz so much they go far beyond just collectibles I mean they have stuff from your favorite shows to your favorite youtubers in general about 85% of the time maybe a little lower you can find something you will love on Youtooz and there support center is a tier love this company from the bottom of my heart and stay hard or some shi idk
Dr.fih002 signing out

Had issues with the shipping address, and the customer service was extremely helpful.

I ordered something and shortly after I mailed the support about a change I needed for my order they helped with it. And the E-Mail felt personal and warm,
I really appreciate it. Also they make cool products!

I had a question for customer service and they got back to me asap and were extremely kind to me!! Definitely will be getting more Youtooz in the future!!

While not the fastest to answer, they were more than happy to deal with the many issues that arose with my order, both with multiple address changes and it struggling to leave their warehouses - probably due to the aforementioned address issues :')

They were helpful and efficient every step of the way, 10/10
This gives me the confidence to purchase items from them in the future, completely worry free ^-^

I have just sent my 3rd/4th email to youtooz to once again chase up an order made on November 21st..
These are not pre order items, five items ordered - of the five - only one arrived of its own accord, the rest had to be chased up - we are still now missing one item - 4.5mths on!!! How many emails are needed to chase up a near five month old order? How many times have I hear ‘oh sorry about that, your order didn’t get sent, we’ll send it now’ I’ve purchased items from all over the world with no issue, I can categorically say youtooz has been the worst company I’ve ever dealt with! An absolute disaster, never ever again! If I hear any request for anything from these cowboys again, the answer is no!

The customer service was amazing! Accidentally had the wrong address, they were able to put the right address in within a day! They are super friendly.

The customer service is amazing!
Got a quick response and even solved my issue quickly!

I didn’t realize an item I had ordered wouldn’t ship until September & I wouldn’t be living in that place anymore. I contacted them about getting my shipping address changed & they replied & got everything situated within a day. They do let you know it could take a couple days for a response but I received help quickly! That’s not been my experience with a lot of companies so happy to be purchasing from someone who has good customer service. Can’t wait to get my Shoyru plushie ☺️

I mistakenly confirmed my purchase with an incorrect shipping address, and after reaching out to update my order to a new address, I was helped within 24 hours of the original purchase and resolved all the issues I had!

I placed a pre-order and shortly after decided to make a life change and move to a new address. Sent an email to get the shipping address changed and in less than 12 hours they got the address updated, asked if it all looked good, and responded again to thank me for using their service.
Very good support team!

Great customer service, despite their automated message, they were on the case very quickly, great quality products too.

While i had some issues and i was a bit hard waiting for days for a response there actions to fix the problem and help when an order arrived broken means i won't be stressing in the future (yah this is a real person and not one of those fake reviews)