I've been with zest for years now. They've always been brilliant when I've had problems with an appliance that's insured with them. This time, my cooker has been fixed within 3 working days of reporti... Toon meer
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I am honest with my reviews and so far I can't complain, I've had 2 call outs one for my tumble dryer which was fixed within days and now I'm writing this reviews halfway through a second call out whi... Toon meer
Bedrijf heeft geantwoord
We’ve used zest for quite a few years now. Never any queries about any problems. Usually a fast service. Sometimes it takes awhile to get through to customer services, but once you are there, everyon... Toon meer
Bedrijf heeft geantwoord
Slow to resolve problem with replacement offered. Eventually, though did sort it out. Read small print delivery and removable of new/old appliance is not covered. Price is very good though and half of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Zest
Geschreven door het bedrijf
Fresh Thinking Appliance Care
We look after all your household appliances under one roof, with hassle free repairs and protection. Our aim is to make protecting your appliances a smooth, friendly experience that you can count on in those times of need, whether it’s a repair, replacement, or just some technical advice; we've got your back.
Visit Our Website Book a Repair Protect Your Appliances Contact UsContactgegevens
3 Poole Road, BH2 5QJ, Bournemouth, Verenigd Koninkrijk
- 08008886666
- helpdesk@zestplan.com
- zestplan.com
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Engineer Janis ⭐️
Engineer Janis is so helpful and excellent at his job, he is friendly and professional and is a credit to your company. 5 stars.

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Bee was friendly
Bee was friendly, efficient and very helpful. Nice to actually speak to a friendly human rather than a machine

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Thanks Bee great customer service you…
Thanks Bee great customer service you were very helpful!

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Zaris is a great engineer he fixed the…
Zaris is a great engineer he fixed the drawers together the new ones all four and packed up the old ones and carried them to the bin shed with my weak hands just has i needed them doing with my back too. It really helped me thanks to a fabulous Engineer xxxxxx.

Antwoord van Zest
Reliable and professional
This is the second time I’ve relied on Zest for support. My dishwasher was playing up. They arranged for an engineer to call at my earliest convenience. The engineer was on time, quickly found and fixed the fault.
I’ve been very impressed with the ease and simplicity it is to report and arrange repairs for faults. Unlike other companies, when you contact them, they have a ring back option to avoid hanging on the phone. In every instance my call was promptly returned. All the staff I have spoken to were polite, knowledgeable, professional and very helpful.
As I said on my previous review by switching to Zest I have reduced my annual appliance cost, with Domestic and General, by half while adding another two appliances to my cover.
I’ve now used Zest twice and on both occasions the appliances were fixed.
Based on my two experiences with Zest I definitely recommend insuring your electrical appliances with this company.

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Fast service
Did zest easy to get hold of and give fast reliable service from my experience.

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What a superstar!
Patrick was so helpful. My machine is integrated and he went above and beyond moving it out, sorting the problem and making sure everything was perfect before he left. Really delighted.

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Patrick was really phoned to advise he…
Patrick was really helpful as he phoned to advise he was on his way, giving plenty of notice to put my indoor cats safely away. Explained everything step by step and how things could be resolved. Excellent communication and professional engineer, recommended

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Customer service non existent
They agreed to replace washing machine but will not reply to emails. Trying to get a replacement.
Unfortunately it seems they have been calling the wrong phone number. Old phone number

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Pretty simple process got oven fixed no…
Pretty simple process got oven fixed no issue and quick, no hidden extras in plan

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Great job
Great job ! My washing machine was making noise…..complaint was dealt professionally and work was carried out properly within time and communication was done throughout the entire process. Would highly recommend

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Excellent service from Zest from start…
Excellent service from Zest from start to finish, can’t recommend them enough, engineer polite very professional,

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Been waiting for a while for our…
Been waiting for a while for our appliance so contacted zest and had help from a lovely lady named Bea who was helpful and understanding. Thank you Bea for your help.. Aimee

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Good overall apart from engineer…
Good overall apart from engineer breaking my tumble dryer.

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Bee at Zest was excellent today
The assistant, a young lady named Bee was excellent this morning. Clear, friendly and professional. She quickly and carefully advised and assisted with my issue and helpfully answered all my queries. My first time using Zest. I would recommend them based on Bee today. Thank you.

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Very friendly efficient staff on phone
Very friendly efficient staff on phone. Repair was also fast and hassle free.
Thank you

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