A1airportparking Reviews 

If I could give zero stars I would! On arriving to park our car the staff told us we would have to drive our own car to the airport then someone will drive it back because the shuttle driver was on a 45 minute break. This company is absolute disgrace DO NOT use this company. They operate under several different names. Communication doesn’t exist. We waiting for over an hour for our transfer after our flight landed back. They didn’t answer and calls or text message. We waited with several other travellers and couples who had all had a terrible experience. When we finally got picked up the shuttle driver blamed the staff and when we finally returned to the parking area where our vehicle was none of the staff were present a man we had never seen before returned us our keys. Someone had been in the boot and opened all the side compartments for whatever reason. Nothing was missing. Never again will I be using this company for parking! We booked with them under the name A1parking there were 2 other couples who had booked with the same company under 2 different names.

The main dusty long bumpy lane was really bad going towards the actual parking place.

Return the driver was late and told us he woke up late!!

Won't be using this company again.

DO NOT USE THIS COMPANY!!!

I booked and cancelled same day due to airport locations changing and yet 34 days later still no refund!!!

I have contacted online support several times, called and every time I am told the refund is being processed but yet nothing.

The service is horrendous!

Absolutely shocking service , stay well away from this company! The stress they caused us was unbelievable. Do not book !

TERRIBLE SCAMMERS. Had to pay additional money to leave my car as my flight was cancelled the parking is on the middle of no where (not near the airport at all) i’ve asked them for a receipt for my car 3 times and they keep ignoring me. i’ve also asked them for a refund on the barrier charges i had to pay for bristol airport because i actually came from london so didn’t go back this way. HOPE THIS PLACE CLOSES DOWN TERRIBLE SERVICE AND RUDE STAFF THAT HAVE NO MANNERS AVOID AT ALL COSTS

Never book through them.
I booked for Stanstead airport meet and greet. I got my car after 2 hours of calling them
As soon as I had my car I found out its damaged in the front bumper. Complained to the complain team, its been more than 1 month its not resolved. They are awful, the complain team is not responding to my emails. I will update here but if you want to save your car don't book with them

I had no choice but to cancel due to my car breaking down. Despite being promised a refund, I still haven’t received it since 21 April, and no one is responding to my emails. I would not recommend.Terrible service!!

The service from this company was terrible. We waited over an hour for our car to be returned and during this time made numerous calls which sometimes were not answered and then was told it would be ten minutes which was untrue. Overall diabolical. Also had to pay another 26 pounds on top of their charge . DO NOT USE THIS COMPANY

If i could leave minus stars i would. Upon arriving at airport I was greeted with being abandoned for 2 HOURS. in the end I took a cab to the compound hoping to find someone there ro unlock it only to find it unlocked. Please avoid these cowboys at all costs

Jigz was quick to call me regarding my car and very efficient in getting to the terminal in a small space of time.
Jigz was already waiting outside the terminal to hand over the keys as soon as I got out.
Great work and thank you.

I contacted for a refund after seeing reviews online. I first rang the phone number and was met with a rude employee on the line, with him being extremely impatient and not giving clear answers. I also wrote an email before my flight to cancel which they have ignored. Now they are completely ignoring calls and messages. DO NOT BOOK with this company unless you are looking to get scammed.

Terrible service on our return journey. Called them to let them know we had our cases. They said 10/15 minutes but ended up waiting 45 minutes for our car. Safe to say we won’t be using you again!

Jigz kept us updated as to how far away he was. Reliable and polite

Jigz was so helpfull and polite ! And quick ! Thankyou again

BRISTOL AIRPORT.
Actually, I do NOT want to give any stars. The service was abysmal!
The person who met us at the gate of the Livery Stable, was rude and bullying, when he demanded the transfer fee to the airport, although everyone understood this to be in the original booking fee, as it said it was!
The vehicle we then went in, I did not consider road worthy, it was over crowded when they came to pick us up, eventually on return, an 8 seater,8 adults 3 children no belts and luggage, I waited for the next one to turn up.
The approach 'road' damaged our car, as it had such huge potholes. An hour and a half journey took a lot longer, as a result.
DO NOT BOOK WITH THESE PEOPLE!
Will be reporting them to Trading Standards Bristol Area.

"WARNING: Do not use this parking service if you value the security of your vehicle. I parked my car here from 27.06.2026 to 04.07.2026 upon picking up my vehicle, it was blatantly obvious that the car had been searched; and items were moved. Furthermore, fuel was missing from the tank, indicating it was driven or siphoned while in their cares and One of the tires was punctured, and I had to replace it to get home.. Future customers, be warned: your car is not safe here."

DON'T EVEN CONCIDER THEM..!!
They came up as the cheapest and close to Bristol Airport APPARENTLY but you need to leave enough Fuel for them to take it to a holding compound up to 10 miles away as it's not kept at the delivery address..
I opted for the Park & Ride service with NO HIDDEN FEES.. Well they're not hidden so much as placed at the bottom of a page you don't need to go on.. On confirmation you get notification of the £8.50 fee you have to pay in both directions for essentially getting into the carpark..!
Then I looked at the reviews.. Not a chance I was trusting them with my holiday so cancelled it straight away.. 5 Days later still no confirmation of cancelation , have just been told it's 30 days when the refund policy states 7-10 days and the 5% fee is now apparently £15 not £2.50 as I was told previously.. Something tells me Mastercard will be dealing with this one.

Do not use A1 Parking! Our experience at Bristol Airport was absolutely terrible. Despite following their instructions and calling ahead, we were met with incredibly poor customer service, with staff claiming we should have called prior to arriving. This was completely false as I have call logs to prove this. To make matters worse, our car was returned with nearly 50 extra miles on the clock, clearly showing it was driven a significant distance and not parked anywhere near the airport. As if that wasn't enough, we then had to pay an additional £18 just to get out of the car park and walk an additional 10 minutes to the terminal. Avoid this company at all costs if you want a stress-free and honest parking experience.

My advice would be to stay clear of this company for meet and greet car parking. They do not pick up or drop off car at the usual meet and greet point meaning a 10 minute walk to the terminal as well as having to pay 2 lots of £8.50 to get out of the short stay carpark. The staff are rude and non communicative. On collection of the car it had clearly been driven as over 50 miles had been added to the clock (I had taken picture of the mileage on leaving the car in their hands). There is no need for this high mileage to be added they were clearly driving around in the car. This is the worst meet and greet I have ever used and would advise people to stay away.

THE WORST airport parking going.
Mashed up mini van took us there which wasn’t safe to drive. The way back was even worse. 1 hour 10 minutes waiting for pick up, rude person on the phone and even worse, no apology from them when finally getting back to the car. Then when I asked for an apology one guy said for what? Then started swearing shouting and threatening us. You shouldn’t be allowed a business. Absolutely disgraceful behaviour