Needing to book a tap repair recently, I used Abri’s online portal. It’s convenient and fast and gives several options in terms of appointment times including a school run booking that works around sc... Toon meer
Bedrijf heeft geantwoord
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Needing to book a tap repair recently, I used Abri’s online portal. It’s convenient and fast and gives several options in terms of appointment times including a school run booking that works around sc... Toon meer
Bedrijf heeft geantwoord
As an ABRI customer, I needed a ball-valve replaced in the loft. The whole process, from booking to completion, went smoothly. Ian, the plumber who attended, was efficient, explained what he had done... Toon meer
Bedrijf heeft geantwoord
I live in a block of four flats and pay a service charge for a communal hallway and private parking area. This is a maximum of 6 lights and a single socket for the cleaner (padlock protected... Toon meer
Bedrijf heeft geantwoord
Being disabled and in a wheelchair it is great being able to contact them regarding any faults I have with the flat. Recently I called regarding a dripping bath tap and they sent a handyman out who re... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Abri is a large housing provider who own and manage more than 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.
We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?
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Collins House, Bishopstoke Road , SO50 6AD, Eastleigh, Verenigd Koninkrijk
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My experience was very good and Maryna was very helpful and polite it was a very pleasant telephone call

Antwoord van Abri
When I called Abri the person I spoke to was very polite and helpful and assisted me with my query to the best of his knowledge.

Antwoord van Abri
I phoned Abril last week, and spoke to Poppy who kindly rearranged my annual gas check...she was very helpful and polite, and the problem was sorted very quickly...

Antwoord van Abri
First of all my thanks to all the Abri team for all their help recently.
From first becoming an Abri tenant I have noticed a great improvement in the services compared with previous authorities.
To have the unsound rear garden wall removed and high quality fencing to replace it has been a great relief.
The works ran from 3 Aug to 12 August and my fence completed today.
Abri have been so helpful with prompt repairs to my bungalow when needed.
Abri operatives covering all skills have always been so helpful, polite and most efficient , and above all, kind and understanding. Which as an elderly pensioner I really have appreciated.
My grateful thanks to Team Abri!

Antwoord van Abri
Beautiful coffee! Lovely welcoming vibe and great buzz to the place. Doing gods work!!

Antwoord van Abri
I spoke to Fiona about an issue I had with my shower, I explained that I had already booked the repair but asked as the shower was installed for use by a disabled person who couldn't use the bath, was there anything that could be done about bringing the date forward. Fiona asked about the access to washing facilities for the disabled family member without the shower and then made it a priority call even though we had a bath for other family members. I was very grateful to her. She asked the relevant questions and didnt make me feel like I was unreasonable for asking.
Thank you

Antwoord van Abri
Thank you , for Peter, who cleaned the stairs well. First class, shiny like a diamond, thank you Abri

Antwoord van Abri
I had a very small dripping type leak, which ultimately came through the ceiling. The plumber who came out made the hole in the ceiling large enough to exam the leak. He quickly ascertained the leak was coming from a bit higher up than 1st thought, from a flexible tap connector to the bath which had perished. He had all the parts needed on the van and quickly had the job done. Very pleased with the outcome.
Within a week the ceiling was also repaired.

Antwoord van Abri
Had my bathroom repainted after some damage was done. Graham was absolutely fantastic, honestly went above and beyond, can’t thank him enough

Antwoord van Abri
Spoke to Andrew about advice on what to do with cooker he was very polite and patient nothing was to much trouble he dealt with problem happy customer

Antwoord van Abri
I would like to thank a staff member named Joe who was extremely helpful with my query regarding my bathroom adaptation request. Every time I spoke to him he assured me he would call me back with any updates, negative or positive and he did this on every occasion. He chased up my query, managed to speak to the person who was dealing with my query and called me back with a positive update. He was so kind on the phone and very patient with my questions. This has been an ongoing issue for months and months and it was so nice to speak with someone who really cared so many thanks to him and I hope he gets recognised for his good work.

Antwoord van Abri
Richard and Gordon came to fix something to do with my hot water tank both men were punctual,polite and tidy

Antwoord van Abri
William listened to the problem and helped to get it rectified as soon as possible

Antwoord van Abri
I had a problem with my toilet cistern not filling after flushing. I called abri who sent out Patrick. He took one look and replaced the fittings, making sure all was working well before he left. Very happy with the service.

Antwoord van Abri
Had Richard attend to repair window handle he repaired two and even adjusted my front door latch ! Richard was very polite and helpful and got job done 👍

Antwoord van Abri
Quick and on time , didn't have to wait in all day ! ..
Polite and explained exactly what he was doing had a great experience.

Antwoord van Abri
IVE HAD A PROBLEM WITH MY LOUDLY BANGING DOOR EVER SINCE I MOVED IN IN 2022. MARK (A CARPENTER) CAME OUT TODAY AND HAS FIXED THE PROBLEM ( WHICH WAS ADJUSTMENT OF THE DOOR SELF CLOSING MECHANISUM ).
MARK WAS SO HELPFULL AND KNOWLEDGEABLE.

Antwoord van Abri
Dave didn't waste time quick on the job explained what to do and not to do spot on x

Antwoord van Abri
I had a lovely lady called Charlotte come to my house to fix my hot water tank. She was very polite, friendly and arrived on time. When Charlotte had fixed my problem, she explained very clearly what she’d done and everything she’d checked to hopefully make sure it wouldn’t happen again for a long time. Very professional and knowledgeable. Abri should be proud to have someone like her working for them.

Antwoord van Abri
Repair carried out by Richard on my kitchen taps.
Richard was professional, efficient and friendly. Replaced my kitchen taps, cleaned up after his works. Very happy with the work he done.

Antwoord van Abri
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