Abri Reviews 

Wow, its best from the best. Can imagine they ask what colour wall i want. I never been choosing colour for my home. Always lived caravan or boats.
Now i have real home, my place with my 2 cats. Im so like house, easy communication with Abri Management. Its 5* from me. I love your house you give for me. Thank you so much. Im more happy here.

Just a review and thank you for a very professional job.
After a water leak which affected the electrics, I had Matthew sent round to address the issues.
He was pleasant, friendly, knowledgeable and did the work efficiently and tidily, brilliant job done..many thanks

Spoke with Fiona as my bathroom tap was not working no water was coming out she phoned me with a cancellation and the job got done very quickly. Turn down it was a sticking valve in the taps so the taps needed changing. Fiona's friendly organised and professional at all times. Very happy thank you

The member of staff from customer services was friendly and helpful also very professional

I’m not someone who normally leaves reviews, but after seeing Abri promote themselves on LinkedIn and other platforms as being committed to their tenants, I felt compelled to share my experience.

Sadly, my experience has been the complete opposite. The complaints service has been extremely disappointing, with poor communication, no follow ups , just delays, and a lack of meaningful action

Judging by my experience, the tenancy agreement seems to be optional when it comes to breaches by other residents in communal areas. If you’re affected, don’t expect them to be dealt with promptly or effectively.

I have been left feeling ignored and undervalued. Giving one star feels generous

Andrew answered my call.
Andrew was most helpful and was able to give me sound advice to my query.
I cannot praise him enough for the professional and friendly way in which he assisted me, he is a credit to your team.

Joshua was quick and straight to it didnt take long and made my sons day one fixed window great team member and was there on time even when I wasn’t waited for me and wasn’t a problem well done abri housing one happy customer !!!!!

Great communication, had the problem sorted for me as soon as possible. Andrew was an absolute lovely guy.

Jason came to look at a tap that had been leaking for a while as it wasnt something i could repair, he saw the problem straightaway and showed me what he had to do, he replaced the broken part , also checked the tap to see if it was ok, he was very quick, very tidy and left no mess. Thank you Jason!

A faulty part was found on my boiler during the gas inspection. The tradesman Peter who came to replace it was really friendly and pleasant, he was also conscious not to wear shoes on the carpet and left everything clean and tidy. Highly recommend him!!

The guy that did my repair was, polite and professional, Abri have always made good any repairs they have done.

Quick response. Polite knock on door. Very customer oriented couple of operatives, happy to oblige, answered questions politely. Going beyond their call out duty by doing a few xtra unreported jobs around the property after a look around. Didn't stop for a cold drink even though it was blistering hot. I was so happy with them and very satisfied with the work carried out. They also noted other work to be done and, as professionals, asked if they could report it on my behalf because I am a little forgetful. That was very concerning for them and they promised to inform the office.

Spoke with a lovely lady called caz on first call as had 2 issues. 1 emergency and 1 not so much. Cas managed to get me an emergency callout and had the tech here within 2 hours. But couldn't get through to other so she said she wd email them and they wd contact me next day.... thankyou caz for being so nice polite and helpful.. was really appreciated.

I have been extremely disappointed with the service provided by Abri. Communication is continuously poor, with repeated delays. When problems have been raised, I have often been ignored completely and have to chase a response.

Customer service is frustrating, with different people providing inconsistent information and little accountability for resolving concerns.

Overall, I feel ignored and undervalued. I would NOT recommend Abri based on my experience and hope that significant improvements are made.

This experience was good, I had to wait a while for an appointment, but it was a simple,non emergency plumbing,so thats fair enough, Mike was very friendly and did the job quickly and well.Thankyou

An electrician called Nathan has carried out works in my home, twice now. On both occasions he was punctual, knowledgeable and professional.

My brother has learning difficulties and I wished to represent him in sorting out some maintenance issues. I spoke to Poppy who was so helpful and sent me all the necessary paperwork I needed to complete. She also told me to call straight back if I needed any more advice.
Representing someone who is unable to complete tasks was made so much easier because of Poppys willingness to help.
Thank you Poppy.

I am extremely pleased with the service I received. Martin the Glazer came to fix my windows and he was outstanding from start to finish. He was friendly, helpful and genuinely caring.

His work was completed very efficiently and to a very high standard. He ensured to leave the area clean and tidy too.

Thank you Abri and Martin for a job well done.

Clean and tidy work
Joe was very polite and completed the job required

The service was really good, and they were very polite. The job was sorted and the window was fixed.