AlunoTec Reviews 119

I purchased my Pergala back during Covid after doing months of research. I was very skeptical considering my purchase was gonna be from overseas with zero recourse if there was an issue. The process was made very simple every time I asked for something I got it whether it be a catch drawing or an answer to a question regarding electrical. this was all during a time where cargo ships were being held up, which made it a little bit more stressful. Not be able to touch feel or see the product made it a little bit difficult but in the end, I end up purchasing it, and it was probably the best thing I ever did. The quality was superior everything about it was great if there was an issue which really happened they would send me a replacement part. I’m actually kind of sad that I recently sold my house and that’s the number one thing that I’m going to miss I would never think twice about buying from them again and I actually might for my new house if you’re on the bubble just do it.

The Alunotec team has been an absolute pleasure to work with. They have been responsive to all my enquiries, providing detailed designs and innovative ideas to help tackle specific project requirements. From the initial purchase through to receiving the pergola, the entire process has been seamless and straightforward. The product quality has also been exceptional. A big thank you to the Alunotec team for their outstanding service and support.

Great customer service and excellent quality product
Fani is wonderful sales representative
With quick response

Alunotec-tec Pergola

If I am honest, initially we had reservations regarding ordering anything from abroad, anywhere in the world.
Great communication with Alunotec, very professional, helpful and honest.
The pergola is over 2 years old now and still looking and working great.
I cannot praise your pergola enough to do it justice. Precise, well made using powder coated aluminium.
This is the best thing we have at our home. Thankfully the weather has been favourable in the UK.
We can enjoy full sun, we can also have shade with the roof or the individual screens slightly down.
The pergola is so versatile.
The only thing I have needed to alter was the gas filled lever. The roof blades were not closing fully, letting in a little rain.
I just slackened off the fitting and adjusted the length of movement. Everything is fine now.

I would recommend your product to anyone who would like a cost effective, very well built, great quality home extension.

Kind regards

David Mc Mahon big thumbs up from the UK. 👍👍👍

AlunoTec is our supplier of choice for pergolas of all size.
They provide high quality products and Connie and Jenna are doing an amazing job at managing our orders and requests.

I recently purchased a pergola and was extremely satisfied with the entire experience delivered by Lukas and his team. Communication and the sales process were absolutely flawless. The response times were fast, the communication direct, and the team was very flexible in addressing my requests and individual needs as a customer. I truly appreciate this cooperation and highly value the way they work. Highly recommended!

Fannie from AlunoTec has been fantastic to work with. Everyone says wow when they see my pergola. She helped me coordinate all the fine details for this custom project in Florida. I have nothing but positive feedback for her and the AlunoTec team.

Excellent communication 📞
Excellent service 💁‍♀️
Pergola exactly according specifications 👍
Pergola arrived safely and well packaged 📦
I was surprised
I was surprised by the workmanship and material.
assembled exactly according to the instructions, everything fit and worked

5 years ago, we bought our pergola blind just through pain-sticking dialogue with Fanny of AlunoTec's Customer Service. The fact that when the components were built up into the pergola on site, all the dimensions were "inch perfect" per order and assembled without any glitch was a testament not only to the thoroughness of the antecedent dialogue but also to the quality of AlunoTec's internal dialogue in their communication and execution of our order.

5 years on, the pergola still functions 100% and even my feared failure of the motor that actuates the opening and closure of the louvers did not materialized.

With hind sight, our decision not to use the active type of pergola that uses a moveable diaphragm of rubberized canvas as the top surface was 100% vindicated. This is because our pergola is located between 2 trees in the garden and the amount of droppings I have to deal with is not for the faint hearted. With aluminum louvers, they have withstood countless high pressure jet wash to stay looking as nice now as they did when first assembled..

Excellent product … really impressed with the quality. Just be very patient with the process due to overseas communication. I had an issue with the motor and the response was impressive . Overall highly recommended company to deal with. Very very high quality stuff

My company has been importing zip screen components and purchased pergola set as preorder/custom made for long time.

Every projects were exquisite and delivery right as agreed specifications we ordered/agreed upon.
The sales staff was prompt and excellent.
Their technical department responded to our questions promptly and honestly.
Aluontec can support us wider (marketing, techinical , all other services) when compared other similar sellers from China.

We ordered for our Client and their product quality is excellent, easy to assemble and reasonable pricing. After sales service is remarkable.

I am absolutely happy to find the supplier responding all our requirements and keep quality. Thank you Fannie🌺

We have worked with AlunoTec for a long time. There products are all very good quality. The support is always great if you run into any issues. Highly recommend them

Ordered lourve windows from alunotec for our hospitality project. Product quality was great and service rendered from sales personnel Fannie was excellent.

I have been working exclusively with Alunotec for over 7 years through Envision Pergola, and I can confidently say their pergolas are the highest quality of any available on the market. Their craftsmanship, attention to detail, and durability are unmatched.

The entire Alunotec team is honest, trustworthy, and incredibly hard-working. Every order we have placed has been delivered on time, meeting the highest quality assurance standards without exception.

Their excellent communication, including perfect English, has made all our transactions smooth and efficient — something that has been invaluable in an international business relationship.

I highly recommend Alunotec to anyone seeking premium-quality pergolas and outstanding service from skilled, reliable professionals.

— Envision Pergola

I bought 6 motorized roller shades from AlunoTec. The customer service is excellent. Once you order the roller shades, there is someone texting you and following up on the orders until it's shipped. Mine was customized roller shades and I received them within the time I expected them. I was able to install them, they are very good quality and works well. Annie was the representative that helped me after the roller shades were shipped. She made sure that she checked on the shipment regularly and updated me. She also sent me the manual ahead of time. Lucas was the guys who received my order and the measurements. He did a great job ensuring that the roller shades were made to my specifications. Am really greatful for both Annie and lucas extra help and follow-up.

AlunoTec knows exactly what customer satisfaction and product quality really means. I have purchased twice from them. I have been working with AlunoTec's Doreen Shaw on both occasions and whatever I required was addressed immediately.
My first purchase was one of their PergoLux pergolas 3m x 4m. I asked for a specific custom colour finish which they achieved spot on!! The manufacturing quality and materials used are second to none. High quality aluminium frame, drive mechanisms and paint. Although it was a large structure, the assembly was straight forward. And if I had any challenges they were promptly addressed. I have been extremely satisfied with the pergola since it went up enjoying its comfort and sure of it's structural strength having gone through a few gale force winds here in Ireland.
I also purchased some garden furniture to compliment. Again exceptional quality and prompt service. If you want quality, delivery, after sales support and customer service I cannot hesitate in recommending AlunoTec as your supplier.

The representative that I worked with was a true professional. Thank you phoebe for your attention and efficient answers to all my questions

The team at AlunoTec have been absolutely great to deal with from start to finish. Connie and Jenna have kept me updated the whole way through the process. I am in Australia and had a custom made louvered roof pergola made and shipped to my door. Great quality and service.