AlunoTec Reviews 119

Leebit supported me with my pergola project from design phase through to final on site assembly.
Customer service, cost and product quality were excellent.
It was great to be able to work directly with the prime company in China.
Total project time from start to finish was 14 weeks.
If you are looking for a quality pergola I would definitely recommend Alunotec

AlunoTec are a fantastic company to work with. Communication was great throughout the entire process, including checking in how the install was going.

The product (Pergo-lux, with LED lights, RGB lights and motorised sidescreens) is top quality and exceeded our expectations.

I don't usually leave reviews, but happy to make an exception after having such a great experience with AlunoTec.

Excellent Experience overall. The product is good and is very cost effective to the competitor's similar product in USA

Great customer service. Easy communication and they were helpful every step of the way.
The product is exactly as described. Made of high quality aluminum. Beautifully designed and works great. Install was super easy. The gutter system is really cool.

Purchased product exceeded our expectations in every way.
All contact personnel were always helpful in their undertakings with the Client.
Nothing was too much trouble.
Replying to enquires was always punctual and positive.

AlunoTec is a great company
There customer service is excellent
The design team is very knowledgeable
When I receive the pergola I was blown away with the quality of the pergola
I’m 1000% satisfied with the quality and service
Great job AlunoTec

I recently purchased a 12ft ×19.69ft x 8ft automatic, louvered pergola from AlunoTec and couldn't be happier with my experience! The price was fantastic, offering great value for the quality and design. From start to finish, the customer service was outstanding. Leebit and the team was incredibly helpful and responsive, guiding me through the selection process and ensuring that every detail was perfect. Even after installation, they followed up to make sure I was satisfied and answered any questions I had. The pergola has transformed my outdoor space into a beautiful and comfortable area. I highly recommend this trust worthy company, AlunoTec, for their exceptional products and service!

Rarely do I leave reviews, however, Alunotec's pergola went above and beyond my expectations. The pergola boasts top-notch quality, with thick aluminum and easy assembly. The louvers can be opened and closed using a remote or the app on a phone. Additionally, the service provided was excellent, with the representative being incredibly patient in answering all my inquiries. Special thanks to Chloe for the outstanding assistance in beautifying my yard.

Haben eine maßgenaue Aluminium Pergola bestellt und bekommen. Es gibt nichts auszusetzen. 👍🏻

Edit: Mittlerweile muss ich meine Bewertung revidieren. Außer den Seitenmarkisen funktioniert an der Pergola elektrisch kaum noch was. RGB Lichter und der Motor vom Dach sind beides kaputt, schon mehrmalig.

A fantastic sales team in Katrina and Scott, and excellent engineering of the product. I ordered 4 motorized and wi-fi enabled screens for my 12x16 pergola, and AlunoTec did an amazing job in fulfilling my order.

Katrina was highly responsive and helpful right from the beginning when I had a lot of basic and crucial questions about the product and the process, and Scott got involved a little later to answer all my technical questions patiently and thoroughly.

They sent over documentation, photographs, videos, and live pics to illustrate and demonstrate how each part worked, and the engineering which required accuracy at a fraction of a millimeter level was up to the mark. Katrina and Scott provided exemplary service through-out the process, including shipping questions and support AFTER the product arrived and was installed.

I can understand the concerns or skepticism in ordering a product like this remotely, but I can say very confidently that AlunoTec has it handled both in terms of customer satisfaction and cost-effectiveness. I highly recommend AlunoTec to potential buyers.

Very good company and very nice contact with Ada.
The quality of the pergola is very good and very easy to assemble.

Aluno Tec is a very trustworthy company. Over the years I experience a pleasant cooperative attitude. Their products are from an exceptional quality. Transportation from start to end went smooth. My contact agent Connie Wong is a Wonderfull guide through all processes . I certainly recommend this company. Willem Mouissie/Caribbean

From the start my experience with Alunotec professional and efficient. I dealt with one person from the beginning and Scott was very knowledgeable & helpful from design to construction of my Pergola to the delivery from China to Ireland, door to door. Alunotec also were very helpful putting my pergola together on site at my Home. I would have no problem recommending Alunotec for any Pergola needs.

Top quality pergola!! The material and craftsmanship is excellent quality, packaging TOP quality, assembling was easy following their tutorial, when I have issues regarding the assembly, got a top service from their Technical Support

I will highly recommend them

Thank you Sott and Team !!!

When you spend a lot of money ,pay in a foreign currency to a company you don’t really know in china it seemed a bit scary ,YES I DID WORRY !
But NO need this company is outstanding.
From day 1 of my enquiry Scott from Alunotec took care of everything for me
Samples sent FOC .structural drawings,electrical diagrams all prior to payment.
Be prepared for a long delivery time as this arrives by sea to a container port.
You also need to fill out customs and import duty forms and make a payment ,nothing too difficult.
Everything arrived on time all the items were individually wrapped in a transported in a strong plywood box,
All components are engineered to a very high standard which made assembly easy.Scott was always available via WhatsApp if I had a question .
After sales customer service is excellent and spare parts if you should ever need them.
Even with the delivery and duty costs it still works out half the price of uk companies.

Good communication throughout.. we were able.to size up and order with no problems. Delivery was as planned

AlunoTec is a wonderful company to do business with. I have done several projects with them and the customer service from start to finish and delivery is extremely professional My representative Hazel worked through every detail with design - pricing- selections - fabrication - delivery and install

I am thrilled to share my experience with Alunotec! The quality of our pergola has been outstanding, showcasing remarkable durability against the elements. It has withstood rains and winds without a hitch, a true testament to its solid structure. Moreover, the customer service, particularly from Mr. Calvin Chan, has been exceptional. His attention to detail and customer care has significantly enhanced our overall experience. Alunotec stands out not only for its robust products but also for its exemplary service. Kudos to the team!