AmericanMuscle.com Reviews 

Very easy to find exactly what you're looking for, and great communication

Tried three times to get a return call to confirm product fitment. The wait time was too long. Fingers are crossed that the product fits properly.

Great online shopping and checkout experience. Shipping was fast. Love the product!

Had a difficult time perching over the phone with sales people

American Muscle does not have the quality of parts that they advertise. I have bought several parts and on many items the fitment was not good or I received the items not properly package. I decided never to buy again from them. The staff are not properly trained

Have a great variety of parts and fair pricing. I love the open box deals as well.

open box give customer a other option to buy at a discount

Everything was package securely and shipping was fast.

I recently purchased a ROUSH supercharger kit for my 2024 Mustang GT through AmericanMuscle, and while I did run into a few issues during the install process with some missing components and confusion regarding updated calibration information, I want to specifically recognize how well AmericanMuscle handled everything afterward.

Nick S. in Product & Returns Support was outstanding throughout the entire process. He stayed professional, responsive, and continued working with ROUSH behind the scenes to help resolve every concern I had. What started as a frustrating situation completely turned around because of the level of customer service and follow-up I received.

ROUSH quickly overnighted the needed parts and clarified the updated calibration process for the 2024 platform, while AmericanMuscle stepped up by allowing me to keep the extra components as spare parts and issuing a $100 promotional credit for the inconvenience. Most importantly, they made me feel like my concerns actually mattered as a customer.

The install is now complete, the car is running perfectly, and the supercharger absolutely transformed the Mustang.

Mistakes can happen with any large order, especially on newer platforms, but great customer service is what separates good companies from great ones. AmericanMuscle and Nick absolutely earned my respect with how they handled the situation.

The ordering process is confusing sometimes.

I order something and it was in stock a day later i get a email now it’s out of stock and i have to wait a month for it./ days later they fixed my issue and still shipped it and delivered. So thank you American muscle

I had a few concerns about a return, I was helped immediately with my situation. In tha past experiences was not good with other companies. Which i took loses...Overall I'm satisfied ☺️👍🏿

Perfect place to shop for the Mustang enthusiast

Was able to find some exterior trim parts for my '07 Mustang GT with quick delivery directly to the shop. Also grabbed a new clockspring to replace while in the steering column with better price than through my local Ford Parts online pricing.

Easy and quick. Great products and quality. We'll buy from them again.

Quick processing, and color matched paint options. Surprising further because my color was only released for 2024. I purchased 3 more items than I had planned simply because Atlas Blue was an available option so I got it while I could.

Shipped out the next day was here in 3 days great quality! And fast shipping!!

This rating is based on sales experience alone as the wheels are yet to arrive. The AM help line was professional, personal, and knowledgeable as I had specific requirements. When AM did not have all of the staggered wheel set in their warehouse, it was validated the supplier could complete the set. I showed how the same wheels were competitively priced better and AM matched price. The ordering process was at my pace and met my price. Expecting product delivered to match process thus far. Thank you.