An excellent service. Reported my issue with my washing machine in the afternoon had an engineer call me to say he would come the following morning. The engineer was very friendly & professional sa... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very friendly professional. Talked through potential solutions. I was listened to and within a few days the issue was resolved and a new machine is on its way . I would highly recommend this company a... Toon meer
Great service - swift action, next-day engineer response and no quibbles. Such a pleasure to have excellent service from people who know what they are doing and just get on with it. Not that we're... Toon meer
I had over the phone agreed a 3 year protection against washing machine breakdown & repair and then later that day I had second thoughts …maybe shop around and do some research firstly….so I contacted... Toon meer
4,5
Uitstekend
85 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wish I never had !!!
Wish I never had !!!
Followed advice to dispute payment of previous review
As I decided I wanted to cancel my plan.
My bank then froze the transaction to investigate this and I couldn’t recieve my money
had I of just cancelled normally then this could have been returned to me straight away!!
Not happy !!
21 juli 2022
Review zonder uitnodiging
Antwoord van Assure protections ltd
Dear customer....
we are very sorry to hear this has caused you grief.
As we state to all of our customers.
there is a 14 day cooling off period for any of our service plans.
and you may cancel by calling our customer service line on 0808 196 3015 or emailing us at support@assureprotections.co.uk.
kind regards
Total Scammers
This company got hold of all the details on my protection on my washing machine and conned me int paying then £195 by pretending to be my current insurer. When I saw their name in my bank statement. I reported the transaction as fraudulent. They called me twice more trying to sell me the same policy and when I asked to speak to a manager, I was told that they would investigate the issue and I should have called as soon as I received the policy documents, what documents as I have received nothing. Then my bank paid them, I phoned again and was told they will not refund me because I had reported the transaction as fraud and the bank had found in their favour.
Avoid at all costs, if this is how they scam you inti buying a policy, I can not imagine what would happen if you tried to claim.
20 april 2022
Review zonder uitnodiging
Antwoord van Assure protections ltd
Dear Mr Witney
We are sorry to hear this.....
unfortunately due to you raising a dispute with the bank as fraudulent, when this was genuine, the bank then had frozen all funds to investigate.
therefore as explained on the phone we were unable to refund any funds immediately after this was frozen.
if you had called our customer service number as per our terms on 0808 196 3015
we would have cancelled the service plan immediately as requested as we would do for any other customer
unfortunately you had already raised this as a fraudulent transaction with the bank which was not the case.
kind regards
Assure Protections Ltd
they took £499 from my 93 year old…
they took £499 from my 93 year old mother who has dementia. they refuse to refund. she cannot turn the heating on. Luckily i contacted her bank and did a chargeback and they refunded her in full.
26 oktober 2021
Review zonder uitnodiging
Antwoord van Assure protections ltd
Dear Mr Plant
we are very sorry to hear you have experienced this....
however we are 100% certain this not not our company.
we have a zero tolerance policy in regards to dealing with vulnerable customers.
we have nothing within our prices for our plans that would come to the amount of £499
you are more than welcome to call our customer service line on
0808 196 3015
we are fully aware of other rougue companies as stated on our website,
we will be more than happy to awnser any questions you have moving forwards.
best wishes
Assure Protections Ltd
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.