BedsDivans Reviews 

1.880
•
TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well the quality speaks for itself self I can’t say enough about that Their communications with are so helpful. Ok took 3 weeks to get to me but what would you expect for free postage was delivered... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience with Beds Divans the mattress arrived today by a very professional and nice bloke he delivered the mattress with care and helped my mum with it into the house. Very happy with... Toon meer

Beoordeeld met 5 van de 5 sterren

Thank you for my order. I’m absolutely delighted with my new mattress — 10/10 for comfort! The delivery team were very professional, courteous, and took the mattress straight through to my room. Even... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scam seller. Avoid at all costs. Advertised an orthopaedic pocket sprung mattress with memory foam, but sent a cheap, basic spring mattress with zero foam. When confronted, they falsely claimed the fo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beddenwinkel
  2. ook in
  3. Bedwinkel
  4. Meubelfabrikant
  5. Meubelwinkel
  6. Slaapkamermeubilair winkel
  7. Tuinmeubilairwinkel

Geschreven door het bedrijf

BedsDivans are the UK's largest manufacturers and online spot for Cheap Divan Beds with Mattresses in different sizes with free 7-14 working days delivery. Shop now!


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

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3,8

Alle reviews

(1.880)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Just purchased reinforced divan bed…

Just purchased reinforced divan bed with matress and headboard great quality and fab price delivery was quick no fuss and great contact throughout from purchase to delivery

12 augustus 2024
Review zonder uitnodiging
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Antwoord van BedsDivans

Thank you for your feedback, you are very welcome!

Beoordeeld met 3 van de 5 sterren

The finishing on the bed base is not…

The finishing on the bed base is not good at all. Assembly parts were missing also, so base could not be use.

27 juli 2024
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Antwoord van BedsDivans

Thank you for email, After review we can confirm all missing parts were sent out to you next day delivery. - we are sorry for inconveince caused

Beoordeeld met 5 van de 5 sterren

Top quality bed

Ordered a bed from these guys and it’s quite possibly the best bed I’ve spent my money on. It looks great, the comfort of the bed is second to none, I’ve had the best nights sleep ever on this bed. Top quality made and looks great. The delivery guy was really helpful and polite too. If you are looking for a new bed I would highly recommend these guys. Thanks so much

30 juli 2024
Review zonder uitnodiging
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Thank you for your feedback !

Beoordeeld met 1 van de 5 sterren

Very disappointed delivery was late…

Very disappointed delivery was late driver left it all downstairs for me and my partner to take upstairs we are both pensioners we found it very hard to take it up the stairs at our age we would of thought that the driver would of offered to assist us but no he was in to much of a hurry to help

3 augustus 2024
Review zonder uitnodiging
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Antwoord van BedsDivans

We are so sorry to hear of this, however our terms and conditions clearly state the delivery is to ground floor for flats, and front door for homes, drivers are not permitted to go into property due to couirer insurance purposes. if you had made prior enquires about this and contacted us about the help you needed, we would have of course made arrangements for you with a specific delivery company that would go into your property and assist you, we always happy to help!
You may read our terms of delivery here which is on our website - https://bedsdivans.co.uk/delivery-and-the-shipping-policy

Thank you

Beoordeeld met 5 van de 5 sterren

Superior product with superior service

Excellent quality modern bed/ packed very well and delivered well before the estimated delivery date...driver was very polite and cheerful...superior service all round.

2 augustus 2024
Review zonder uitnodiging
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Thank you for your feedback !

Beoordeeld met 5 van de 5 sterren

Excellent quality and customer service

We have bought of this company before and the quality was amazing.

Today 9.15am went to choose my bed, 3pm today bed delivered. Ahmad was very professional and advised the different options available to me. I had a King size Divan with a head board. Price was amazing and the bed is of a fantastic quality. Khan and Radda came to deliver the bed. Excellent customer service and very professional -thank you for a great service!

1 augustus 2024
Review zonder uitnodiging
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Beoordeeld met 5 van de 5 sterren

Quietly surprised

We waited a little time for the bed and didn’t get any updates, but the bed is absolutely perfect, delivery was bang on and the price was amazing. Thank you

14 juli 2024
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Antwoord van BedsDivans

Thank you for your feedback !

Beoordeeld met 5 van de 5 sterren

Excellent quality for a brilliant price

We bought a bed from this company a few years ago and were so happy with our purchase that when we needed one for my son’s room we immediately rang them and did not bother to look anywhere else. The quality of the beds are excellent and far better than any you will find in the big bed companies for triple the price. I spoke to the company yesterday morning enquiring as to how quick they could get me a bed. I needed it ASAP. The lady advised me that she would make sure that it was made (they make to order) and ready for us to collect at 4pm the same day. True to her word, it was ready and waiting for us. It looks fantastic and my son said he slept really well on it.
I had already recommended this company to many people after my first purchase and will continue to do so. Thank you so much.

17 juli 2024
Review zonder uitnodiging
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Antwoord van BedsDivans

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Beoordeeld met 5 van de 5 sterren

Fantastic service and product, very competitively priced!!

I used the website to buy a double divan with headboard. The prices are very competitive so I was suspicious however I have received the bed today and the quality is fantastic! Had a couple of issues with the website which were no ones fault but the company were very quick and responsive. They called me twice to update me on the status of the bed delivery too and it was actually delivered early.
10/10 would recommend! Thanks!

5 juli 2024
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Thank you for your feedback !

Beoordeeld met 5 van de 5 sterren

I had a kingsize bed base and headboard…

I had a kingsize bed base and headboard delivered yesterday... Wow all I can say is I'm over the moon. Good quality. Delivery was as stated, and the delivery guy was very helpful.

9 juli 2024
Review zonder uitnodiging
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Antwoord van BedsDivans

Thank you for your feedback !

Beoordeeld met 5 van de 5 sterren

Lost for words in a great way

From start to finish , the service was impeccable. I placed the order and forgot To check the box for a preorganised discount. They immediately told me that I had done this and would refund the discount to my account. I asked if it could be delivered early.They did their utmost to make sure I received it on time. It was, it
arrived earlier than the stated time even delivered by the bosses themselves. The bed was better than I saw on the web as assured fter being described on the phone I was and still am
so impressed when it arrived by
the quality. After assembling the bed I had a problem. I telephoned the company.They arranged a video call with a technician. He couldn't understand why it was not working.They then sent a technician to my home to rectify the problem (at no cost). My embarrassment was it was me but I was met with a smile. .Don't worry and a handshake. I cannot stress how impressed I am by this company. I wish ordering online was as simple and effective as this purchase was.

2 juli 2024
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Antwoord van BedsDivans

Thank you for your feedback! - We greatly appreciate it

Beoordeeld met 1 van de 5 sterren

Poor customer service

Bought a bed from BedsDivans online. They failed to deliver within 7 days as promised. The man who was supposed to help me with delivery arrangement was very unprofessional and rude. I ended up canceling the purchase.

1 juli 2024
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Antwoord van BedsDivans

Thank you for your feedback. You were advised on the date of delivery for the order however you were not happy with the date and time given, we issued you a full refund with no cancellation fee and cancelled your order. we did review the call and found no fault with the agent that you spoke to, as they gave the correct information and confirmed our delivery terms, they also removed the cancellation fee for you. -Thank you

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