BedsDivans Reviews 

The bed is really good quality and at a great price. I received exactly what I ordered. In addition, the team was great at helping me have the bed delivered on my selected day. Ordered monday and delivered Saturday! Very good service

Terrible company. I opened a case on ebay and they contacted me and lied saying an issue would be issued if I closed the case and left them a review. They lied and said the goods were delivered when it was not. Do not order from this company

I wasn’t provided with any delivery information until I chased it up myself at which point I was told I would be contacted 24hrs before delivery. They said they would send text confirmation and never did. Lack of communication.
Nice cheap bed though.

What a fabulous company for keeping me updated with my new bed... brilliant service from start to Finnish...the bed is great quality and very comfortable for my back .. would recommend anyone to buy from this company...

Delivery was on time.
What an amazing product.
Very sturdy.
The best mattress EVER to come complete with the bed. Headboard easy to assemble.
I will buy from here again when my mattress is due an upgrade... I will be purchasing a full bed to match the single one I purchased.
Thank you so much.
I really can't say in words how amazing the bed and mattress actually is.

Thanks for prompt and friendly delivery, very reasonable price for king size bed with headboard

Bed delivered on 15 Jun 24. Should have been delivered 5-12 Jun 24. However, although delivery not as stated, absolutely delighted with the bed. Good quality for an excellent price. Delivery driver polite and helpful. Definitely buy again and recommend to others, but company maybe address delivery times on advert of bed

Quick delivery and a good decent bed at affordable price

Delivered on time and in excellent condition
It was a pleasure doing business with Bedsdivans communication was first class and friendly
Would highly recommend Bedsdivans

The bed is good, my daughter is very happy.
But feet and clips where missing, so check prior letting the delivery driver leave.
Luckly the driver was really nice and came back to drop of some extras. Found out early enough before the driver was too far away.

The company called twice and requested me to change the trust pilot review from 1 star to 5 star for compensation because of their mistake for 3 weeks late delivery but even that they do not keep their word and make out to be its not their fault when i recieved the product in just under 4 weeks. Now their trying to turn it around on me that its my fault, somehow. Not surprised at all. If you have any doubt ask to listen to their telephone conversation with me which will clear this up as this was meant to be recorded conversation from the 4th May 2024. They dont care about their customers and theyll do or say anything for their benefit. Wont use them again.

Excellent customer service. Bought a bed and headboard a few years ago... We lost the bolts when moving house and they sent replacements for free. The ones they sent were the wrong size (my fault for not explaining) and they sent the right ones for free again! Thanks!

Great service - However, I was promised a 5% refund on delivery, but it was never received.

Seemed like it would take a couple weeks to deliver but actually came within a week. Great service!

This bed is better was better what I expected it looks fantastic easy to put together the description was correct arrived on time and going to order another for second bedroom well impressed.

Quick delivery and good price. No instruction leaflet and spent a long time trying to find out where the U pieces went to join bed. You Tube were good but couldn’t find the splits down the side so didn’t bother, assumed weight of mattress would keep it ok. The feet were difficult for 3 but the handyman found pieces of wood inside the hole and managed to remove them

Perfect cant fault price or delivery time

Fast conversation good price

If I could give minus I would. Avoid at all costs. They made no contact for over a week even after I chased twice then got a blunt email advising delivery tomorrow 4-7pm. Arrived at 11.30am with nobody home and left the bed outside in the rain on my drive for all to see and take.
Offered me a refund but advised me that in order to process this I had to give positive feedback first on eBay as the ‘system wouldn’t let them move forward’. Stupidly I fell for this. Do not do the same. You will never see your money again. If my experience helps one person I’ll be happy.in response to your claims, the side of my house that is open to all that walk past is not a safe delivery space. The packaging was clearly not rain proof as it was ripped. None of your comments account for the missing screws and bedside drawer. You gave a 3 hour delivery window less than 24hours before it was due and then turned up almost 4 hours early. If you offer a delivery window and turn up early you cannot that early how on earth do you think you can charge £72 for another delivery when the customer has been trying to get a delivery date from you for almost a week with no luck because your communication is so poor. Your claim that if traffic is better than expected that may effect delivery is utter rubbish, if this is the case give a bigger window eg 7am - 7pm. You didn’t add tracking details until after I made my complaint to eBay either, making it impossible for me to know where the delivery was at any point. Just for reference eBay have all the messages I sent too and also the photos of the ‘weather proof packaging’ and the so called ‘safe place’ where the items were left.

Cannot fault the service driver and passenger were brilliant polite helpful. The bed is lovely great quality came well wrapped, and free headboard 10/10
Highly Recommended also came a week early