Very pleased with this purchase from start to finish. Ordering on the website was easy. Communication from the point of sale was excellent and the delivery was arranged promptly. I would definitely re... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The aftercare was of great quality and the good will gesture they offered after my disastrous first attempt at purchasing the spare parts for my bed. Highly recommend... Toon meer
Bedrijf heeft geantwoord
Great experience overall! I saw these chairs on Next website and reverse image searched to find them on sale with you, 'saving' me 50% in costs. Ordered and delivered to Scotland (Sunday) within 5 day... Toon meer
Bedrijf heeft geantwoord
Extremely happy with the item (Logan Fumed Oak coffee table) incredibly robust and very easy to assemble, most likely outlast me. Delivery guys were great and happy to bring the item up five flights o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.
Contactgegevens
Unit A1 Symmetry Park, Morrell Way, OX26 6GF, Bicester, Verenigd Koninkrijk
- 020 8833 7500
- info@bentleydesignsoutlet.com
- bentleydesignsoutlet.com
4,8
Uitstekend
239 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautifully made
Beautifully made. The driver left item with due care and attention.
1 november 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Christine
Thank you for your kind feedback.
We’re happy to hear that you’re pleased with the quality of your item. It’s great to know the drivers handled the delivery with care and attention.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Excellent Customer Service
I contacted Bentley Designs to see if I could purchase some top-up paint for my furniture. I spoke to Lauren who arranged for a pot to be sent to me, free of charge. She was so helpful and I received the pot within 4 days - excellent customer service!
Thank you Lauren for being so kind.
18 november 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Margaret,
Thank you for your lovely review. We're really pleased Lauren was able to help and get the paint out to you so quickly — we’ll be sure to pass on your kind words to her.
Glad we could assist,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Good quality
The look, quality and ease of assembly, the delivery was fast and drivers very polite
16 november 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Paula
Thank you for your 5* review.
It’s great to hear you’re happy with the quality and style of your item and that the delivery/assembly was straightforward.
Thank you for your support, and we hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Good Cimpany
Good quality furniture at a very good price. Delivery was on time. Great service.
1 november 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Baz,
Thank you for your 5* review.
It’s great to hear you’re pleased with the quality and price of your furniture, as well as the prompt delivery and service.
We hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Excellent Customer Service and Aftercare - Five Star Service! ⭐️⭐️⭐️⭐️⭐️
Bentley Designs Outlet are an excellent company to deal with and have provided me with one of the best buying experiences ever.
I purchased a Single Shiny Nickel Headboard back in May and was delighted with the quality and overall finish. However, in late October, I discovered that one of the krystal finials had come loose due to a lack of glue holding it in place. After discovering the fault, I contacted the customer service department and dealt with Ryan Joyce, the Marketing & eCommerce Administrator, and couldn't have wished for better service from him. After extensively investigating the fault and being extremely apologetic, Ryan went above and beyond to ensure my issue was dealt with in an appropriate and timely manner. Replacement finials were swiftly posted to me and are now safely fixed to my headboard.
Ryan provided me with outstanding customer service and a level of aftercare rarely found in today's shopping experiences, for which I am incredibly grateful.
I would have absolutely no hesitation whatsoever in recommending Bentley Designs Outlet to any prospective customer. ⭐️⭐️⭐️⭐️⭐️
Thank you so much, Ryan! 😃
1 november 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi,
Thank you for sharing such a detailed and kind review!
We’re so sorry for the initial issue with the finial, but we're glad Ryan could resolve it quickly for you.
Your kind words about our service mean a lot, and we’re grateful for your recommendation.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Peppercorn oak table and sideboard
Brilliant service and table and sideboard are gorgeous. Delivery guys unpacked and built the furniture with ease. Really prompt, they took such care whilst building and I was very impressed. Wouldnt hesitate to recommend. The outlet has some amazing offers and quality of the furniture is outstanding.
29 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi,
Thank you for your kind words! It’s fantastic to hear that everything from service to assembly met your expectations.
We're grateful for your recommendation and thank you for kind words.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Great experience
Really easy website to use and order. Order was processed and delivered very quickly with lots of communication as to delivery date and time. Really pleased with the furniture.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Susan,
Thank you for your feedback & kind words!
We’re so glad you found our website easy to use and that the delivery process was smooth. Enjoy your new furniture, and thank you for choosing us!
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Chair arrived quickly, condition as described.
I needed an extra dining chair and wanted one that would be a close match for my existing set. The one on Bentleys website looked the same, so i ordered it. The photos on the website highlighted some small defects and having received the chair i can confirm they are no worse in real life. The delivery was pretty quick and i had excellent communication from both Bentleys and their delivery partner Furdeco at all stages.
The only minor niggle i have is that the chair was quite dirty/dusty when it arrived. It was packaged well so that can’t have been the delivery company’s fault. Being that the chair was a wipeable leather, it was no big deal in my case. I might think twice about ordering fabric covered furniture from them though.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Paul,
Thank you for your thoughtful review and for bringing this matter to our attention.
We’re delighted to hear that the chair you ordered was a close match for your existing set and that you found our delivery process to be efficient, with good communication throughout.
We sincerely apologise for the chair arriving dusty; since it was a clearance item and out of its original packaging, this can occasionally occur. We want to assure you that we’re actively working with our warehouse team to keep a closer eye on this matter moving forward.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Extraordinarily fast delivery
Extraordinarily fast delivery - less than 48 hours from online order to completed delivery! Also the delivery/construction team were excelent.
24 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Keith,
Many thanks for kind words, we really appreciate the feedback!
We're so pleased to see that you're happy with the services provided.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Atlanta bed
Ordered an Atlanta single bed. Unfortunately the delivery arrived with a couple of missing fittings as can sometimes be the case with flat pack furniture (irrespective of who you order from). The Customer Service team at Bentley Designs were amazing and dispatched the missing grub screws immediately. We assembled the bed last night and it looks great. Really happy with our purchase and experience. Wouldn't hesitate to buy from them again.
24 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi,
Thank you for your review!
While we’re sorry to hear about the missing fittings, we’re glad our customer service team could help resolve the issue quickly. It’s great to know that you’re happy with the Atlanta single bed and your purchase overall.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
My order came on time
My order came on time. The bed head looks good in the bedroom. The bed head were packed very well. I am happy with my purchase.
14 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Delores,
Thank you for taking the time to share your experience!
We’re pleased to hear that your order was delivered on time and that you're happy with the with the quality, packaging and how it looks in the room.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Wonderful online shopping and shipping experience.
Great chair and very comfortable look great with the rest of the furniture i purchased at the outlet. The service was excellent and i was consulted and considered throughout the transaction. Thank you and well done
11 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Anne,
Thank you for taking the time to share your experience!
We’re pleased to see that you're happy with your chair and that it fits beautifully with your other pieces. It’s great to know that you felt well-informed and considered throughout your purchase.
We look forward to hopefully assisting you again in the future.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Really nice headboard
Really nice headboard, one of the best I have seen online. Even better than I expected it to be. Great price and quick dispatch.
12 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Lawrence,
Thank you for your feedback.
We're glad to see tha the headboard exceeded your expectations!
We strive to provide great value and quick service, so it’s rewarding to hear you had a positive experience. We appreciate your support and hope to see you again soon.
Kind regards,
Bentley Designs Outlet
info@bentleydesignsoutlet.com
Margot casual chair
We ordered a Margot casual chair and we are delighted with the delivered item. Excellent service from Bentley Designs and their appointed delivery company.
1 oktober 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Woolfy,
Thanks for your review. We're delighted to hear you're happy with your Margot chair and that the service from both us and the delivery team met expectations.
Appreciate you taking the time,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent service and fast delivery
Excellent service and fast delivery. Delivery personnel were so helpful.
20 september 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Susan,
Thank you for your review. We're really pleased to hear the delivery was quick and that the team were helpful on the day — that’s exactly what we aim for.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Very pleased with the metal head board…
Very pleased with the metal head board good value for the money
24 september 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Janet,
Thanks for your review. We're glad to hear you're happy with the metal headboard.
All the best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Super website
Super website, Super customer service, very competitive pricing and excellent product. I am more than happy with my purchase from Bentley Designs.I would highly recommend them as the quality of their furniture and value for money is outstanding. From ordering to delivery everything was superb.Well done for offering a great service.
19 september 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Angela,
Thank you for such a thoughtful review. We’re really pleased to hear you had a great experience from start to finish and that the furniture lived up to expectations in both quality and value.
Your recommendation means a lot — we really appreciate it.
Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Excellent service
Excellent service brilliant contact updates via email and text messages
12 september 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Allan,
Thanks for your review. We're glad the updates and communication worked well for you — it's great to know the process felt smooth and clear.
Best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
TOP QUALITY
FROM ORDERING THE FURNITURE, AND THROUGH TO THE DELIIVERY, VERY STRAIGHT FORWARD AND EASY, TOP QUALITY SERVICE, ALONG WITH TOP QUALITY FURNITURE, WE WISH WE HAD FOUND THIS COMPANY YEARS AGO, MANY THANKS, LINDA.
11 september 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi Robert and Linda,
Thank you for the kind words. We're so pleased to hear the whole process was straightforward and that you're happy with the quality of both the service and the furniture. Lovely to know you'd have chosen us sooner if you'd known!
Thanks again,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
first class service
first class service. delivered on time. product perfect.
4 september 2024
Review zonder uitnodiging
Antwoord van Bentley Designs Outlet
Hi John,
Thanks for your review. We're really glad to hear everything arrived on time and that you're happy with the product.
Much appreciated,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.