I just wanted to take a moment to share some feedback about Lucy. Lucy has been absolutely instrumental throughout our set-up phase. We have encountered a number of unforeseen setbacks along... Toon meer
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Lees wat reviewers zeggen
Great communication and training provided. No question never answered. Have been using the live system for a few weeks now and have adapted easily to the system.
One of the best all round systems in social care for recording and evidencing what you do and how you do it. The analytics provide you with everything you need for key performance indicators and CQC... Toon meer
Bedrijf heeft geantwoord
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Birdie
Geschreven door het bedrijf
Birdie is the smart homecare technology partner.
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
Contactgegevens
4 Fulwood Place, WC1V 6HG, London, Verenigd Koninkrijk
- info@birdie.care
- birdie.care
4,5
Uitstekend
398 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Simple and easy to use
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
We're so happy to hear you had a great experience. Your support is greatly appreciated! - Frances from Birdie
Antwoord van Birdie
Thank you for your kind feedback. We're so pleased you're satisfied with our service! Frances from Birdie
Antwoord van Birdie
Thank you for the great feedback Babatunde! Frances from Birdie
Great app
Great app. All in one place. Only reason is I give 4* is that I think they should notify the carers when our rota has been updated but other than that then I would have rated 5*. Was worried of swapping over from paper to paperless but all is good so far.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thanks for sharing Lucie! We really appreciate your feedback. Frances from Birdie
Easy to understand and navigate
Easy to understand and navigate
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thank you for the great review. We're glad to have made a positive impact! - Frances from Birdie
The app is great
The app is great, and has all the important details I need to record as a carer. However, I don't like the weekly/day view section of the app, it's laggy and fiddly, quite irritating when you want to view the following week's rota/shifts. It just doesn't work as well as one would hope it does. Bring back the previous version where you're able to view 2 weeks of shifts easily please.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Hi Lentsoe,
Thank you for your great review and feedback.
You'll be pleased to know the team are currently working on increasing the visibility of the client rota to 1 week. You can see what else is in the pipeline by heading to this page: https://portal.productboard.com/birdie/4-birdie-platform-roadmap/tabs/14-under-consideration - hope that helps! Frances from Birdie
Its good app
Its good app, but it needs to load quickly rather then the bird is flying flying . Before it used to load lot quicker then now
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thank you for the feedback Rabijan, noted! Frances from Birdie
Quality care
It makes me feel I am a professional and I am grateful that I am looking after the love ones about providing quality care and ensuring my clients safety and comfort.
It makes me feel strong and independent.
4 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
We're so happy to hear your positive experience. Your support is greatly appreciated! - Frances from Birdie
As a health care worker I find birdie…
As a health care worker I find birdie easy to use and check off tasks. It also has a Raising Concern feature to accelerate issues at a service user.
It also shows me the total number of hours worked and my upcoming schedule
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Hi Catherine, thank you so much for the lovely review, it's great to hear your positive feedback. Frances from Birdie
Thank you for a great experience!
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thank you so much for the great review! Frances from Birdie
Birdie simplified my note taking.
Birdie simplified my note taking.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
We're so happy to hear your positive experience. Your support is greatly appreciated! - Frances from Birdie
It easy to navigate
It is easy to navigate and everything is there for you.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thanks for the lovely review. We're glad you're satisfied with Birdie! - Frances from Birdie
Antwoord van Birdie
Thank you for the positive review - we're really pleased to hear the Birdie app is easy to use! Frances from Birdie
Antwoord van Birdie
Hi Liliana, thank you for the 5* review - it means so much to us! Frances from Birdie
Easy to understand
Easy to understand, easy to use overall great app.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thank you for the 5* review - I'm so pleased to hear about your positive experience using the Birdie app. Frances from Birdie
Easy to use and good range of…
Easy to use and good range of information covered
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thanks for the lovely review. We're glad you're satisfied with our service! - Frances from Birdie
Fab app great working in care
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Hi Annmarie, thank you for taking the time to leave a review, we're delighted to hear you're satisfied with the Birdie app! Frances from Birdie
Accessing Birdie is easy
Accessing Birdie is easy. Birdie makes reporting easier, fast and instant.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Hi Elen, thank you for the 5* review - it means so much to us! Frances from Birdie
It’s an amazing piece of technology
It’s an amazing piece of technology, everything you need to no about your client is there. That’s 5 from me.
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
Thank you for taking the time to leave a review. We're delighted to hear you're satisfied! - Frances from Birdie
The app is easy to understand and use
5 maart 2024
Review zonder uitnodiging
Antwoord van Birdie
It's great to hear such positive feedback. Thank you for supporting Birdie! - Frances from Birdie
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