Bohemian Mama Reviews 

124
TrustScore 2.5 uit 5

2,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The product they sent is of Very Poor Quality, very ugly, and cheaply made. I had to care for my elderly mom and didn't receive the product until 3 days after the return date, and because I missed it... Toon meer

Beoordeeld met 1 van de 5 sterren

Completely terrible company. Worst customer service. Read google reviews as well before ordering. I order thousands of dollars of baby/ kid things from small shops and have never had a problem until t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered hat - 1st one was perfect but too large. Gave me a store credit then charged extra$40+ for delivery. Next hat was pinkish brown, but perfect size. CS emailing me over 10 emails stating no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

It’s difficult to review my order that was placed on February 21st seeing as I have not received it yet. On March 10th I sent an email inquiring about my order and received an auto response stating I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel
  2. Activewear winkel
  3. Babykledingwinkel
  4. Babywinkel
  5. Kinderkleding
  6. Kraamkledingwinkel

Geschreven door het bedrijf

I founded Bohemian Mama, a lifestyle brand and retail destination to empower women with a platform to make more sustainable and ethical decisions for themselves and their children without compromising aesthetics. Fully committed to future generations, Bohemian Mama brings a highly curated collection of top independent bohemian brands that are organic whenever possible, sustainable and always ethical. We support you in your journey to create the life you want to live by taking the guesswork out of the process. Find everything you need for yourself, your home and your children in one place. Here you’ll find handmade and female owned brands that are not mass produced. Welcome to the family xx Gina


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

Alle reviews

(124)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Love the hat

Love the hat, it's perfect! And it shipped right away, delivered within the week.

26 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much for your kind words!

Beoordeeld met 5 van de 5 sterren

Beautiful store

Beautiful store, beautiful young sales help, beautiful products! You will enjoy your time at bohemian momma, even if you are not.

23 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much for your kind words!

Beoordeeld met 1 van de 5 sterren

Zero stars if I could

Completely terrible company. Worst customer service. Read google reviews as well before ordering. I order thousands of dollars of baby/ kid things from small shops and have never had a problem until this shop. Beware and shop from better small shops that actually care.

22 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Hello! Not sure what you reference is to, but please feel free to reach out to me at christie@bohemianmama.com so I can help you fix your issue.

Beoordeeld met 4 van de 5 sterren

I gave 4 stars just because both boxes…

I gave 4 stars just because both boxes 📦 were open when received

20 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

It is so unfortunate that often times carriers (USPS, UPS, and FedEx) don't handle the boxes with care. I hope you understand that isn't anything that we can control.

Beoordeeld met 5 van de 5 sterren

Adorable well made furniture and SUPER…

Adorable well made furniture and SUPER fast shipping! My kids were thrilled that we received our order the very next day- we didn’t realize we lived in the same state!

20 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much for your kind words!

Beoordeeld met 1 van de 5 sterren

Completely terrible

Completely terrible customer service and awful company. Their website states that they offer “Free Shipping Over $150.” I had far more than that in my cart, around $300, yet they was still charging me for shipping which is twenty dollars! I figured it was a website glitch and followed up with them. They were so unbelievably rude. They stated in the email I got it states “Free shipping is NOT eligible for large items purchased.” I went back and looked— It did not say that anywhere and I sent them screen shots to further inquire. They did not address their own fallacy but stated “It costs them way more than they even charged me to ship my items.” Finally, I asked for a refund and return and they stated I will have to pay another twenty dollars to ship it back to them. I’ve had bikes shipped to my house for less than that. Every other company stands by their Free ship over X dollars, please give your business to someone who actually cares. I’ve already shared my experience with waves of Moms who were stunned. Don’t waste your time there are much better small shops, believe the bad reviews.

19 mei 2021
Review zonder uitnodiging
Logo Bohemian Mama

Antwoord van Bohemian Mama

Hello!

So sorry for your disappointment. Bulk items are not eligible for free shipping unfortunately. We understand that can frustrate some people, but shipping costs are outrageous lately, and as stated it costs us much more to ship them than the customer is charged.

Beoordeeld met 5 van de 5 sterren

Best store ever

Great items, great service, and fast shipping

17 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much for your kind words!

Beoordeeld met 1 van de 5 sterren

Not worth it

Cheaply made mini fridge does nothing for me and I am stuck with it as final sale

17 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Sorry for your disappointment! Next time feel free to reach out to us with any questions first so we can help you.

Beoordeeld met 5 van de 5 sterren

Amazing store with the best customer…

Amazing store with the best customer experience. I had an order issue which was beyond their control and they immediately reached out and corrected the issue. 10/10 would recommend shopping with them.

17 mei 2021
Review zonder uitnodiging
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much for your kind words!

Beoordeeld met 5 van de 5 sterren

Love my Chloe!

Love my Chloe! She was nicely packaged and arrived promptly. 😊

17 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much for your kind words!

Beoordeeld met 2 van de 5 sterren

Ordered it over a week ago

Ordered it over a week ago. Hasn't shipped yet

13 mei 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Looks like this item ships directly from the vendor and we can't always control their ship times, but you can always reach us via e-mail if you needed us to check on the status and reach out to the vendor . Hope you loved your item.

Beoordeeld met 1 van de 5 sterren

WORST CUSTOMER SERVICE

It's frustrating that I have to give a star at all. I contacted them about a defective toy in which they said in the most condescending way that they were not liable for shipping and that they sent it in perfect condition. Turns out a lot of other people have had the same problem. I feel like it's not very ethical to be shipping out items knowing that they are damaged/customers are receiving defective products. Don't even get me started on their shipping time.

21 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Believe the other reviewers and DO NOT…

Believe the other reviewers and DO NOT support this shop!  It's not worth your time, money or patience.
I ordered a gift online pre-sale late November, I was informed it would be a late December delivery. No problem, it was a gift for a Feb. birthday. Late December I got an email saying it would be early January delivery, again no problem as long as it comes for a Feb. birthday. Fast forward to February, zero contact from the shop. I reach out looking for information and I'm told that they're expecting a shipment leaving France at the end of the week. OK, still fine. The gift is not going to make it in time, I scramble for a small substitute gift. It's a pandemic, I'm still understanding the situation. My daughter is disappointed, this was all she'd asked for. Two weeks after the last email contact I reach out and ask for more support and communication, because it's been pretty lackluster,  I only get responses after I send requests.. sometimes a response only comes after 2 emails.. and now the Birthday has passed and I kindly let them know. What I get back is a super rude email, no apology just blame spreading elsewhere.. including me telling me it was never a late December order (too bad I have all the emails saved and can prove what I was told). THEN "customer service" realizes they've been wrong all along and under the impression I was waiting for a different item, and the item I bought "pre sale" was sold out? What? This item was never coming. I was refunded, and I found another shop to support. Fun twist, I happen to be FROM South Jersey, right around the corner from this shop. So I'll be making sure to share my experience with my very large family and friend network.

17 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Inaccurate description and AWFUL/rude customer service

I purchased bedding from this company (I ordered the 'junior' size but it can no longer be found) after asking what was included and requesting more detail as there is hardly any on the item description. Once receiving the item, I found out that it is ONLY a duvet cover (although the photos show sheets and I was told that the blanket was somewhat thick). An insert would be needed to be purchased in order to use this on a bed and have any warmth as the material is extremely thin and rough (not soft and comfortable like you would expect for the price). The junior size was barely big enough to even cover my son's crib mattress. The company refuses to offer refunds, even with the incorrect item description and photos. I would definitely take my business elsewhere.

*Adding after reading MANY other reviews that we all seem to have the same underlying issue; customer service is TERRIBLE and they are extremely condescending. If you are not capable of being polite to customers when issues arise (which they will), then you should not have opened a business.

8 februari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered a baby doll pictured with…

Ordered a baby doll pictured with clothes. The baby doll came for my daughter's Christmas present naked. When I wrote customer service they said it is in the description that the clothes are separate. It is in small font and other doll pictures are naked which led me (and others providing reviews) to say it is incredibly misleading. Instead of having a customer first they condescendingly said it is in the description (who reads 2 paragraphs of description when you have a picture).

22 december 2020
Review zonder uitnodiging

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