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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Buymie is very convenient when u need some groceries in a hurry. Just had a new baby so the ease BuyMie gives me when I have a house to run but no time to go out for shopping is priceless.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Buymie multiple times and overall it’s very convenient. The app is easy to use, delivery is usually fast, and shoppers often communicate well about replacements. Great for busy days or when you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service. All items delivered promptly and all in perfect condition with a very friendly personal shopper. Normally I would shop myself but I didn’t have the car so used this service. I will... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Edit:They responded again with Blatent lies, no one has ever contacted or compensated me. Heck they don't even know my email. They're not used to people responding twice calling them out for their... Toon meer

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. Bezorgdienst

Geschreven door het bedrijf

Same Day Grocery Delivery. Groceries Delivered On-Demand in as little as 1 hour.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

754 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(754)

46 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very handy to get the delivery right at…

Very handy to get the delivery right at your door. You can place an order for the same day (or next day if you start making the order in the late evening), which is also very useful and rare as compared to other delivery platforms! Really satisfied with the service :)

8 december 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 1 van de 5 sterren

I've used this service a few times and…

I've used this service a few times and what I put on my shopping list I haven't received. There's always something missing and I don't get any notification that the item is not in stock or the choice of something else. I'm consistently disappointed with them and won't be using them again.

22 november 2024
Review zonder uitnodiging
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Antwoord van Buymie

Hey There,

We're sorry to hear that.

Please feel free to reach out to our customer support team at support@buymie.eu or via live chat via the in-app, and our team will be more than happy to help.

Additionally, you can respond to our request for information with the relevant details, and a member of our team will reach out to you.

Beoordeeld met 5 van de 5 sterren

Always excellent customer service

Always excellent customer service. So quick to reply and get to the bottom of any issue. A pleasure to deal with.

19 november 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 4 van de 5 sterren

So helpful when I got sick and couldn't do my weekly shop.

I started using Buymie when I got sick and couldn't get out to do my weekly food shop. I had been using an UK food shop that offered home deliveries, but I wanted to buy Irish (as much as I could). Using Buymie I was able to do my food shop from Dunnes. Their shoppers are brilliant and always so helpful and professional. Also, the great thing about Buymie, they do the same day delivery. My own only issues, my Dunnes points don't get added to my account, and I wish the option range was bigger.

16 november 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Regarding your feedback, you'll be pleased to know that our service is available from within the Dunnes Stores VALUEclub app.

Simply open the Dunnes Stores VALUEclub app, tap shop now and select Shop same day grocery.

When placing your order via the Dunnes Stores app, a copy of your VALUEclub card will be shared with your buymie personal shopper for them to scan at the checkout to ensure you earn points and VALUEclub vouchers.

Beoordeeld met 5 van de 5 sterren

Great service

I find Buymie to provide an excellent service, I used it quite regularly and have found the shoppers to do an excellent job and always pleasant to deal with. I have experienced minor errors twice and on both occasions the team were happy to help and resolved the issue quickly.

11 november 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

A very needed and great service

A highly necessary service. I appreciate the prompt delivery and the fact that the riders called to inform me of availability and substitutions. The support staff are also very quick and responsive. I recommend the service 100%.

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Excellent service and a lovely driver

Excellent service and a lovely driver. Delivery was quicker than I expected. Cannot recommend enough.

8 november 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

The Buymie customer service is…

The Buymie customer service is incredible and has made such a massive difference to my life the past year. The drivers are all very helpful and the customer service is 110% the best I have ever dealt with. It is always a pleasure to make an order with this service.

1 november 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Staff are always so helpful and if…

Staff are always so helpful and if there is any issue they are very quick to resolve groceries are always delivered hassle free

31 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 2 van de 5 sterren

Great idea, terrible implementation

Great idea (online groceries), but terrible implementation. About 30-40% of items are consistently out of stock, lately also charged for the items that were not delivered and were not removed from the receipt. Even with the same day delivery impossible to plan - what will be in stock and what not, although everything shows as available online. Trying to give you guys some advice 1) fix the platform, update more often what is out of stock 2) shoppers need to be better trained and make more effort to find the products - e.g. organic gluten free etc. it might take longer to find but this is the whole idea to get exactly the items customer chose online. 3) take pictures or have sort of control of what was actually delivered, it’s not ok to charge customers for products not received.

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Hey There,

We're sorry to hear that.

Please feel free to contact our customer support team at Support@buymie.eu or via the in-app live chat. Our team will be more than happy to help.

Additionally, you can respond to our request for information with the relevant details, and a member of our team will contact you.

Beoordeeld met 5 van de 5 sterren

It was very easy to reschedule having…

It was very easy to reschedule having realised the original time would suit. Very easy to use service which has improved greatly since first using it.

27 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Fabulous app

Fabulous app, they've always looked after me well since covid. The buyers are fantastic and really kind. Customer care is always happy and willing to help, so grateful I found you guys. Keep up the best work, you save me so much time and energy 🙌

26 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

First class service

Recently I was having mobility issues and found it so traumatic trying to get out and do a shop. I looked up services on line and found Buymie. I can't praise this service enough. I can track my order from once it's placed until it's dropped on my kitchen table. The packing skills are¹ a masterpiece. Everything is fresh and of great quality if I have forgotten anything, there is a grace period to add on. I had one or two queries and I used the chat room and queries were quickly dealt with. I can book my delivery time service for a small fee, and if they are delays , I will be updated immediately. I am so grateful that I found this service and would advise anyone to pop on and have a look. You won't regret it.

22 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Use this service every week for the…

Use this service every week for the last 6 months, highly recommend! Anytime there is an issue they’re very quick to solve!

11 oktober 2024
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

I really enjoy shopping with BuyMie…

I really enjoy shopping with BuyMie it’s a brilliant service and the shoppers are so helpful and friendly and I have to say it’s so good of a service to have

10 oktober 2024
Review zonder uitnodiging
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Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 1 van de 5 sterren

The shopper did a very good job however…

The shopper did a very good job however they debited my account the wrong amount and had to keep chasing them to get it. Very annoying, a waste of time

12 oktober 2024
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Hey There,

We're sorry to hear that.

Please feel free to reach out to our customer support team at Support@buymie.eu or via the in-app live chat and our team will be more than happy to help.

Additionally, you can respond to our request for information with the relevant details, and a member of our team will reach out to you.

Beoordeeld met 5 van de 5 sterren

My Shopper Leon was brilliant!

My Shopper Leon was brilliant!

The entire process was easy and I can highly recommend it.

30 september 2024
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

Stellar service

Buymie is a really great service that has really saved me a lot of time as a post-graduate student who works part-time. What's more, their customer service is on point. I've never had to wait more than a few minutes to hear back from them and they have a direct contact to the drivers which is really helpful. If there's any issues like shoppers starting too early they have resolved it for me quickly.

13 september 2024
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

Beoordeeld met 5 van de 5 sterren

This shopper was excellent

This shopper was excellent, delivered all items in perfect condition and on time

6 september 2024
Review zonder uitnodiging
Logo Buymie

Antwoord van Buymie

Thanks so much for the feedback. We're thrilled to hear that you enjoy the service we provide.

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