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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I very don't recommend the Skin Analysis Machine M9. The software is so bad. Over the months we tested the device on several patients with varying degrees of acne and sun damage, yet despite following... Toon meer

Beoordeeld met 5 van de 5 sterren

The customer service is great and they respond in a timely manner. When scheduling the training they worked with me due to the time difference and were very understanding of me having to reschedule. I... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered the 40k cavitation machine, and it's proving to be an incredibly useful machine. Clients have seen inches off their waist, hips, and thighs. The machine itself is user-friendly and intuitive... Toon meer

Beoordeeld met 5 van de 5 sterren

I was a bit skeptical about spending money on a product I could not see or test prior to purchase, so to ease my mind, I reached out to customer service and was pleasantly surprised about how timely a... Toon meer

Bedrijfsgegevens

  1. Cosmetische producten leverancier

Geschreven door het bedrijf

Canta Esthetic is a professional developer and distributor of spa beauty equipment and solutions. We have a complete service from R&D, production, sales and after-sales. Our mission is to provide you with the professional high-quality beauty machines for personal care clinics, spas, and salons.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

71 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 78% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

My experience with Emslim Neo Machine Portable Pro

My experience was great the communication was excellent and information I received was very helpful from Canta Esthetics representative. I am very happy with my purchase of the Emslim Neo Machine Portable Pro it really helps tone your muscles and burn fat. You can start seeing the results in just 4 treatments of your targeted area and very easy to use. I am so happy with my results so far and it’s only the beginning, I look forward to seeing the results with my continued use.

6 november 2025
Beoordeeld met 5 van de 5 sterren

Happy & will purchase again!

I chose this company because purchasing the machine also included training on it. It took a while to ship, and that’s the only thing I wish there was a little more communication/updates on. But, I am happy with my choice and that I had a live 1-on-1 training and could ask any questions. My trainer was very kind & helpful! They also give a certificate of completion and you can reach out for any further questions.The machine was easy to put together and cones with warranty.

27 oktober 2025
Beoordeeld met 5 van de 5 sterren

The training was great and very…

The training was great and very informative and professional. The instructor answered all of our questions. We are excited to start using our new machine. We would recommend the products and training. Thank you.

26 oktober 2025
Beoordeeld met 5 van de 5 sterren

Honestly Amazed & Excited

Let me be 100% honest here. I have never purchased a machine with this kind of price tag that I couldn't first touch, examine, and use. I looked up as much as I could about Canta and the various machines they sell, and that made me willing to take the chance. For anyone on the fence, be encouraged that you will be working with a professional and attentive company, a company who still believes in customer service and after purchase support.
From originally purchasing the machine to the final training to operate it, the customer service at Canta were with me all the way. The short delay in shipping (1.5 weeks) was explained before I even knew there might be a delay. Christine answered every email within 24 hours (unless it was a weekend when she emailed me back as at the latest 50 hours from my email).
When you receive a eslim upgraded machine, be aware that it is heavy and will be packed in a custom shipping crate. Inside the shipping crate is a modified heavy equipment chest on wheels. Inside that chest, and well protected by high density foam, is where you will find your machine and all its accessories.
A few days before my machine arrived, I got an email from Canta with the operating instructions and a manual for attaching the paddles and Accessories to the machine.
Its operation and use is easy once you have gone through training and read the manual a couple times (its a small manual).
As for its use and efficacy, let me tell you that it is worth every penny. I wish I would have bought this sooner; it really is a sculpting machine. My wife's abs have developed noticeable definition after only 4 treatments. As for me, I haven't had any massive changes yet, but I'm noticing a definite increase in core strength.
Also, the pelvic seat attachment works out those muscles in unique and effective ways.

So in a nutshell, buy it and be diligent in your use of this machine. It will help you achieve your desired bodily goals.

17 oktober 2025
Beoordeeld met 1 van de 5 sterren

Not happy, it doesn't work

It's so low energy feeling. After using their cavitation machine several times on myself (on the maximum level) I see no results. I followed all the directions carefully, drank a lot of water also. Unfortunately I can't use this on my customers and I definitely don't recommend it.

27 september 2025
Review zonder uitnodiging
Logo Canta Esthetic

Antwoord van Canta Esthetic

Dear Delbert,

We sincerely apologize for the disappointment you experienced with your cavitation machine. At Canta Esthetic, we care deeply about every customer’s experience and want to ensure that your device performs to its full potential.

I checked and found that your machine is the Mini 40k — a tabletop, single-handle cavitation system. Compared to larger multi-handle professional systems, this version delivers a gentler, lower-intensity energy output designed for safe, gradual results — especially for personal or small-scale salon use. While the sensation may feel mild, the ultrasound waves are still working beneath the surface to disrupt fat cells. Because this process relies on the body’s natural metabolism and lymphatic drainage, visible changes usually appear gradually over a series of treatments rather than immediately.

To enhance your results, we suggest a few professional tips:

1、Apply a thicker layer of conductive gel before each session to ensure full energy conduction and avoid energy dispersion.
2、Move the handle slowly and evenly over the treated area for at least 20–30 minutes per zone.
3、Drink plenty of water both before and after each session to help flush out the released fat through the lymphatic system.
4、Maintain a light, balanced diet and consistent weekly sessions for best results.

If you would like, we can arrange a free one-on-one online consultation with one of our professional trainers. They can guide you through the optimal settings, gel usage, and handle placement to make sure the device operates at its best. If we detect any performance issue, our service team will gladly assist with diagnostics or replacement if necessary.

We truly appreciate your honest feedback, Delbert — it helps us keep improving our products and support system. Please contact us anytime at info@cantaesthetic.com, and we’ll personally follow up to help you achieve the visible, satisfying results you deserve.
Thank you again for your patience and understanding. We’re committed to ensuring that your experience with Canta Esthetic remains a positive one.

Warm regards,
Selena Henson
Canta Esthetic – Customer Service Team
📧 info@cantaesthetic.com | 🌐cantaesthetic.com

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience, very helpful, knowledgeable and prompt customer service and technical help! We love our device and very pleased with the team that is here to support the onboarding process.

16 oktober 2025
Beoordeeld met 1 van de 5 sterren

Very unhappy and frustrated

The liquid from the hydrafacial leaks out the sides of the tip and all over the customer's face. So frustrated, I tried many times to fix and it's not fixable. If you are a new spa like ours I strongly advise do not buy this company's hydrafacial.

7 oktober 2025
Review zonder uitnodiging
Logo Canta Esthetic

Antwoord van Canta Esthetic

Hi Philip,

Thank you for sharing your experience, and I’m truly sorry for the frustration this has caused—especially as a new spa. We want your treatments to feel effortless and professional, so let me offer a few quick adjustments that typically resolve liquid leaking from the sides of the Hydro facial tip:

Your unit is a desktop model; for desktop systems immediate setup tips:

1. Increase the vacuum (suction) slightly. A stronger seal between the tip and skin prevents side leakage.

2. Reduce the fluid output a notch. Aim for a fine, steady stream rather than a heavy flow.

3. Keep the tip flat and glide slowly. Maintain consistent contact and avoid rapid back-and-forth passes that can break the seal.

4. Check consumables and seals. Replace O-rings/seal rings and the tip if worn; ensure all bottle caps and tubing connections are firmly tightened.

5. Start “high suction + low flow,” then fine-tune upward on flow only if the skin appears too dry during passes.

Most operators find that this “more suction, less fluid” balance prevents runoff onto the client’s face while still delivering an effective cleanse and infusion.

About your unit and what’s next
We also have good news: a fully upgraded desktop version of this machine is about to launch. Core components and accessories will be sourced in Germany and the United States, bringing marked improvements in vacuum stability, fluid control, durability, and overall treatment results. Once the upgraded model is released, I will personally arrange a complimentary machine for you to use at your spa. We strongly value your business and want you to experience the performance we stand behind.

Let’s fix this together—fast
Our technician will schedule 1-on-1 remote guidance to walk you through optimal calibration and run a quick seal test. If any parts look questionable, we’ll ship replacement seals/consumables right away. If we identify a hardware fault, we’ll move to the appropriate warranty or replacement solution to keep you operational.

Philip, your feedback helps us improve, and I’m committed to turning this around for you. Please reach us at info@cantaesthetic.com
—we’ll prioritize your case and stay with you until the treatment runs cleanly and consistently. Thank you for giving us the opportunity to make this right and for the trust you place in us as your technology partner.

Warm regards,
Selena Henson
Canta Esthetic – Customer Service Team
📧 info@cantaesthetic.com | 🌐 cantaesthetic.com

Beoordeeld met 1 van de 5 sterren

Dissatisfied

Weaker than I hoped for. I understand it's a home use machine and not commercial grade but I still expected it to be effective, and it's not! I feel like I wasted my money.

28 augustus 2025
Review zonder uitnodiging
Logo Canta Esthetic

Antwoord van Canta Esthetic

Hi Danny,

Thank you for taking the time to share your feedback.
We’d like to kindly remind you not to give up too early. EMS body contouring produces progressive, clinically consistent improvements when used as directed, and home-use models are intentionally tuned for comfortable, everyday sessions. The visible sculpting effect develops over several weeks as your body strengthens muscle fibers and improves tone through repeated stimulation.

Usually, noticeable results start to appear after completing the first full treatment course, which typically lasts 2–4 weeks with 2–3 sessions per week. The more consistent you are, the better the long-term improvements.

When it comes to fat reduction, the process is slower, as it relies on your body’s natural metabolism to eliminate disrupted fat cells. This can take 1–3 months to become visible, similar to the timeline of professional devices. Staying hydrated and maintaining light exercise can help accelerate these changes.

We sincerely appreciate your patience and dedication. Please continue your sessions as recommended, and if you have any questions about how to adjust settings or optimize your treatment routine, our support team is always here to help. You can reach us anytime at info@cantaesthetic.com.

Thank you again for your trust and valuable feedback.

Warm regards,
Selena Henson
Canta Esthetic – Customer Service Team
📧 info@cantaesthetic.com | 🌐 cantaesthetic.com

Beoordeeld met 2 van de 5 sterren

Invalid specifications, let's get real

I don't like to make negative comments, however I think people should know that the specifications Canta Esthetics advertises are either false or dangerous (probably false for sure). Specifically they advertise on their website product page that "EMSlim" neo is 7000W. This will absolutely cause the circuit breaker to trip or worse if plugged into a 110V outlet (which they claim to configure it for if we are in USA). 7000/110 = 63.636. 64 AMPs of current required! Either they don't know much about electronics or it's data manipulation.

25 september 2025
Review zonder uitnodiging
Logo Canta Esthetic

Antwoord van Canta Esthetic

Hi Jean,

Thank you for taking the time to share your concerns—and for doing the math to sanity-check our specifications. We genuinely appreciate thoughtful feedback like yours because it pushes us to explain technical details more clearly for everyone.

On our product page, “7000W” denotes the maximum peak electromagnetic output inside the applicators, not the continuous electrical power drawn from a 110–120V wall outlet. In practical terms:

The system uses a charging stage (power supply + capacitor bank) that draws a modest, limited input from the outlet.

That stored energy is then released in very short pulses into the applicator coils, creating strong magnetic fields.

The instantaneous (peak) power during those micro- to millisecond pulses can be several kilowatts—even though the average input from the outlet remains far lower.

This is why dividing 7000 watts by 110 volts (to get ~64 amps) doesn’t describe what the circuit sees at the wall. The 7000W figure is not a continuous RMS load; it’s a peak output rating within the coil circuit. The wall sees a managed, smoothed input that is firmly within household limits.

Why this won’t trip a standard 110–120V circuit

U.S. 15A branch circuits typically support up to 1,440–1,650W of continuous load (depending on duty cycle and code). Our U.S.-configured units are designed for 110–120V circuits with current limiting and inrush control on the input stage:

The nameplate/rated input (which governs what your breaker “cares about”) is well below what would trip a normal 15A breaker.

The device uses controlled charging of capacitors and PWM/duty-cycle management, so the average input stays within specification, even while the applicator experiences high instantaneous magnetic output during pulses.

The system includes thermal and over-current protection on both the power and applicator stages, adding further safety margins.

If it helps as a mental model: think of a camera flash. You charge a capacitor slowly from the battery (low average draw), then release a very bright, very short burst of light (high peak output). The flash’s “brightness” rating doesn’t mean the battery is delivering that power continuously.

Why the industry uses a peak output number

Body-contouring/EMS manufacturers commonly describe treatment strength using a peak output figure because it correlates to magnetic field intensity at the applicator and perceived treatment performance. That said, we agree this can be confusing if it isn’t paired with the electrical input rating. We’re updating our materials to show both.

Jean, thank you again for raising this in good faith. You’re right to question specs that appear inconsistent with household power limits; our job is to present them in a way that’s both accurate and easy to interpret. If you’d like the datasheet, just send email to info@cantaesthetic.com
—we’ll send them right over. And if you have additional questions (or wording suggestions that would have made this clearer), we’d truly welcome them.

Warm regards,
Selena Henson
Canta Esthetic – Customer Service Team
📧 info@cantaesthetic.com
| 🌐 cantaesthetic.com

Beoordeeld met 5 van de 5 sterren

I bought the EMS Neo home use and…

I bought the EMS Neo home use and really didn't know the HIEMT energy would be this intense. The grip on my abs made the contractions feel deep and strong - like my muscles really engaged.

19 september 2025

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