Carsunder3000 Reviews 

As the partner of the person who purchased this vehicle, I have watched this entire situation unfold from the beginning and I am genuinely shocked by how poorly it has been handled.

My partner paid a £650 deposit and entered into a finance agreement for a vehicle from this dealership. After delays on the dealership’s side, he finally collected the car on 19 May. Within an incredibly short period of time, it became clear that the vehicle had a serious oil leak and a failed drivetrain. The car had to be collected back by the dealership the very next day.

It is difficult to understand how a vehicle with faults of this severity was deemed fit to be sold and handed over to a customer.

What has been equally disappointing is the way the situation has been handled since. My partner spent approximately £80 filling the fuel tank, expecting to be driving the vehicle he had just purchased. After the car had to be returned almost immediately due to faults that were not his fault, he simply asked whether the dealership would consider reimbursing the fuel cost as a gesture of goodwill. The response was far from understanding and left us feeling as though customer care was the last thing on anyone’s mind.

The communication throughout has been poor. We have spent days chasing updates, trying to establish where the £650 deposit is, and being passed between the dealership and the finance company. The finance company has since confirmed that the dealership is responsible for returning the deposit, yet we are still left waiting and chasing for answers.

Buying a car should be an exciting experience. Instead, this has caused stress, inconvenience, financial loss and endless frustration. Watching my partner spend his hard-earned money on a vehicle that failed almost immediately, only to then be treated as though he was an inconvenience when trying to resolve the matter, has been incredibly disappointing.

Based on what I have seen firsthand, I would not recommend this dealership to friends, family or anyone looking for a hassle-free car-buying experience.

I just bought a ford fiesta from the Rayleigh branch my sales adviser was Lewis was very helpful from start to finish there was no pressure just fantastic service.
Thank you

Very friendly company. Bailey helped me find a little Citroen C1…helped with all the paperwork and finding a suitable car for my needs. Would recommend this company. Thank you Bailey

Very friendly and approachable , Tony was fantastic and really helped my son with purchasing his first car

Can’t thank the guys enough! Especially Tony, my first time buying a car he was very understanding and very helpful, nice quick easy purchase, Would highly recommend to anyone!
Charlie

Outstanding service from cars under 3000 especially Bailey the salesman went above an beyond for the deal

Great service from start to finish
Couldn’t of asked for more
Would recommend

Bailey gave me an amazing service. Paid what they said they would on the part exchange and new car is great. Would highly recommend.

Update: I had a small problem with an oil leak when I got the car home. Grant in aftersales was great though. No quibbling or trying to get out of fixing it. Just booked it in straight away and got the car fixed with no cost to myself.

Great customer service, decent well- maintained vehicle at a good price and decent after care. Happy customer :)

Very friendly and good prices, would reccomend

Great experience with Tony love my new car!

Great service from Jack. Highly recommended. Thanks

Really good experience buying my second car from here. Jack was super helpful, no pressure when looking at cars and gave really good advice. Would defo recommend and will be back again for my next car when the time comes

Really nice people chris was the manp

Super friendly and helpful team. Tony and Chris were both informative and made purchasing a car very easy to understand. Excellent work.

Bought a little Vauxhall corsa for my daughter it’s great thanks to louis

Picked up car from Tony great experience

Amazing service start to finish especially help from Louis thank you very much

Chris was a great help

Louis sold me my car, so happy with it and with the impeccable customer service!