Firstly, any alarm sytem being installed, must be RELIABLE. Secondly, the engineer fitting it must also be RELIABLE. Finally, the completed alarm system must be maintained twice a year or minor niggle... Toon meer
Bedrijf heeft geantwoord
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An unforeseen event meant that my booked appointment had to be altered. I was contacted by Graeme who kept me informed and went above and beyond to ensure that my routine service was still carried ou... Toon meer
Bedrijf heeft geantwoord
We have used Gary at Chubb for many years now. He always calls us when our fire extinguisher servicing is due, so that we can arrange a suitable time, and he always arrives promptly. Gary is professio... Toon meer
Bedrijf heeft geantwoord
A new engineer for this years annual inspection/service of fire extinguishers. Lee was very professional, knowledgeable and thorough. He was also pleasant to deal with which is important when you have... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beveiligingssysteem installateur
- Brandalarm leverancier
- Brandbeveiliging
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
Geschreven door het bedrijf
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Contactgegevens
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Verenigd Koninkrijk
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Uitstekend
11K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Went above what was required fixing…
Went above what was required fixing access pc whilst here for another purpose
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good communication and professional…
Good communication and professional service as usual.
Would recommend.
16 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Nadine,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Ann,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Always Helpful
Always super helpful and engineers come out in good time and fix any ongoing issues effectively.
7 september 2026
Review zonder uitnodiging
Antwoord van Chubb Fire & Security UK
Dear Emily,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very happy that my extinguishers are checked on a yearly basis & certainly can’t fault your member of staff re making yearly checkup appointments & being on time I find your charges HIGH.
Very happy that my extinguishers
8 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your honest feedback. We are glad to hear that you are satisfied with the service that you receive on a yearly basis.
Your feedback is valuable to us, and If you have any further comments or would like to speak to a member of the team, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Sincerely,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Mr Smith,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Always polite and friendly but keeping…
Always polite and friendly but keeping proffesional.
8 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback ! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Rebecca,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent annual service
So good to see Sid our engineer for the annual service. He is so caring and helpful it is a rare personal touch which is very refreshing from a large company.
Thank you Sid
15 september 2026
Antwoord van Chubb Fire & Security UK
Dear Anne,
Thank you for your wonderful review for Sid! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Generally good service, but should be for the price
Service conducted fine except that box lid was not reinstalled correctly. One star dropped due to excessive cost of annual service plan for one 15 minute visit per year.
8 september 2026
Antwoord van Chubb Fire & Security UK
Dear Bob,
Thank you for honest feedback and for sharing your experience. We are glad to hear that you are satisfied with the service.
Your feedback is valuable to us, and If you have any further comments or would like to speak to a member of the team, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very professional and friendly service!
Annual service of residence alarm was carried out efficiently and in a pleasant manner. Service engineer, John, is clearly experienced and extremely professional and we hope to retain his services as our ‘go to’ !
14 september 2026
Antwoord van Chubb Fire & Security UK
Hi David,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good fire/security company
We have been with Chubb for years; they offer a great service from the 24/7 monitoring to the bi-annual fire/intruder alarm service visits and everything in between. The engineers are knowledgeable, professional and friendly. Also their new website ensures you can easily access all accounts i.e. invoicing/payments/servicing/history log status, and their portal helpdesk is only a phone call away. Would highly recommend.
10 september 2026
Antwoord van Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experiences with our team and the seamless service that you have received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Susan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Antwoord van Chubb Fire & Security UK
Dear Sally-Anne,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Arrived at the appointed time
Arrived at the appointed time. Worked efficiently.
Unobtrusive and respectful
11 september 2026
Antwoord van Chubb Fire & Security UK
Dear Graham,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Routine annual service visit.
Routine annual service visit.
Went well, no particular comments
15 september 2026
Antwoord van Chubb Fire & Security UK
Dear Mr Howard,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
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