CIA Insurance Services Reviews 

The lady was very personable, could answer all my questions and provided me the paperwork I needed promptly. Great to interact with some who is good at their job.

I have been using CIA Insurance Services for a number of years and have always had a efficient Service in terms of communication and advice.

The gentleman I spoke with could not have been more helpful
He help me me with my request instantly
I was so impressed and grateful that he was able to help me so efficiently

Excellent service

very helpfull

Great communication

CIA always contact me before renewal by phone. Which is a great service when you consider how easy it is to miss an email or not get post.

Chap I spoke with on the phone ref: renewal of policy,
was limited on what he could offer on renewal price but was helpful and efficient.

Have used this company for 20 years and now have all my 8 rentals properties covered with them.
Good service
English call centre
Best price.
Only had a couple of properties for a couple of years where Directline was cheaper
A+++

The agent was knowledgeable and friendly. Reduced the quoted premium.
Didn't have to wait for long on the phone call.

Very helpful telephone personnel. Effortless renewal. Have been with them for years

CIA insurance we’re a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and we’re going through an eviction, and they were systematically destroying the house with help from there XL bully.They advised to register a claim on that years policy as the insurance company would not let me register a claim on the new insurance after the eviction. They also helped and advised when we were getting a new tenant.

The gentleman that took my call was most helpful, talking me through each step which is reassuring. I found him very easy to understand. I appreciate talking to a real person. Thank you.

Everything was explained well and the assistant was very pleasant

I rang up because the price I had been given seemed rather high compared to other quotes.The person I spoke to was very helpful and explained that over the years the rebuilding costs had been increased by the RPI which meant that their quote was based on a rebuilding cost that was far far higher than those in comparative price quotes.
The quote was readjusted to represent a more realistic rebuilding price.

Caz was polite, professional and a pleasure to talk to!

Promised an email to confirm a conversation about land lords insurance … no email received. Very poor !