Cin7 is a user-friendly software platform that makes day-to-day operations much easier. Their support team is consistently helpful and responds quickly to requests that impact our business. Monika, Ja... Toon meer
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Cin7's major downfall is the lack of support subscribers (like me) receive. The monthly fees are quite high which would be ok if the fees were matched by effective online support. Unfortunately the re... Toon meer
Six months into using Cin7, I had a follow‑up meeting with their Solutions Architect, Jean LeMunyon. Jean was extremely helpful and knowledgeable, quickly grasped our issues, and was refreshingly hone... Toon meer
We have been using Cin7 for a bit over 5 years. It allowed us to streamline our order flow so that we didn't need to hire additional staff in order to meet increased demand. Over the years the prod... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cin7 Omni is a highly configurable integrated inventory management software with all-in-one cloud inventory, POS, B2B, EDI and 3PL. Cin7 Omni allows you to manage all your sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 Omni offers native integrations using a third-party logistics (3PL) interface and electronic data interchange (EDI). Discrete manufacture, sell, manage and fulfill with Cin7 Omni.
Cin7 Omni
Geschreven door het bedrijf
- Manage less. Sell more. Connect Everything.
- Scale faster and more efficiently for increased profitability: With our built-in 3PL connections, you can avoid the complexity of managing remote warehouses and choose the best location to dispatch from. This allows you to scale your business without hiring more staff by enabling 3PLs to fulfill orders.
Contactgegevens
Verenigde Staten
- marketing@cin7.com
- cin7.com
4,3
Uitstekend
424 reviews
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Monica Harlalka
Monica Harlalka, the technical support specialist was very helpful, she got on a call with me to quickly solve the stock sync issue and went above and beyond to help me solve it. Thank you so much , appreciate it!
10 april 2025
Review zonder uitnodiging
Monica was very helpful and even jumped…
Monica was very helpful and even jumped on a call with me to teach me how to update some things.
10 april 2025
Review zonder uitnodiging
Monica resolved all of my issues
I was having several issues with Cin7 that Monica was able to help me resolve. She screen shared with me while we tested and found a solution to our problem. Thank you for your time Monica!
10 april 2025
Review zonder uitnodiging
Cin7 Omni is the best inventory cloud…
Cin7 Omni is the best inventory cloud software for us. It is really easy to use and the system support service is really nice. And today I had a call with Harshit Pandey, it was a really helpful insight for my issue. Thanks.
10 april 2025
Review zonder uitnodiging
Amazing Service
9 april 2025
Review zonder uitnodiging
Monica was a great helper to get my…
Monica was a great helper to get my access back in Cin 7.
9 april 2025
Review zonder uitnodiging
Great support from Monica
I was having issues logging in to my account. Monica swiftly responded to my email and was available via Zoom to quickly resolve my issues. Thanks Monica!
9 april 2025
Review zonder uitnodiging
quick and efficient
online support replied instantly even though my priority was set to low. Helpful and courteous support
9 april 2025
Review zonder uitnodiging
Helped with login issues
Helped with login issues. Very quick and easy.
8 april 2025
Review zonder uitnodiging
Fixed issue write away
Fixed issue write away! Thanks, Monica Harlalka!
8 april 2025
Review zonder uitnodiging
Best Support
The Cin7 support team has been incredibly responsive and helpful in resolving all of our issues. Their team was knowledgeable and patient, walking us through each step to ensure everything was working smoothly. We truly appreciate their excellent customer service and prompt assistance!
8 april 2025
Review zonder uitnodiging
Really appreciate the help by my…
Really appreciate the help by my friendly Harshit Pandey!
8 april 2025
Review zonder uitnodiging
Horrible customer support
While trying to onboard they will give excellent customer service but when you actually need help they will ghost you. Terms and conditions were not cleared etc.
8 april 2025
Review zonder uitnodiging
Customer Service is Poor
I've attempted to contact the customer service team multiple times, but unfortunately my issues remain unresolved. Even after being directed to technical support, the response time was significantly delayed. It’s been quite difficult to get in touch with the appropriate team
3 april 2025
Review zonder uitnodiging
Antwoord van Cin7 Omni
We’re disappointed to learn of your experience with support. We’d love to hear more and work with you to make this right. Please reach out to us at feedback@cin7.com.
Monica was very helpful in getting my…
Monica was very helpful in getting my report the way I needed it. She took the time and opened a Zoom call for screen sharing to ensure it was correct.
7 april 2025
Review zonder uitnodiging
Work around - in 5 minutes for customised purchase order
The help desk understood exactly what I required and sorted it in 5 minutes as a work around.
7 april 2025
Review zonder uitnodiging
Monica was very kind and patient
Monica was very kind and patient. Guided me on until all my issue was solved.
6 april 2025
Review zonder uitnodiging
Azizbek was very helpful and resolved…
Azizbek was very helpful and resolved the issue efficiently.
1 april 2025
Review zonder uitnodiging
Harshit was amazing
Harshit was amazing. He was quick, attentive, and helped me solve the issue asap. Thanks so much.
3 april 2025
Review zonder uitnodiging
Harshit solved my problem cery quickly…
Harshit solved my problem cery quickly ! thank you
3 april 2025
Review zonder uitnodiging
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