Cin7 Omni Reviews 424

been using them for years there support has got way better!

Fabulous support from Minal. She was very helpful and patient. She was able to assist me to sort our issue. Thank You Minal, Thank You Cin7

Monica is very friendly and helpful whenever i need any sort of help she resolves the issue for me.

I’ve used the live chat support with Azizbek multiple times and have always found him to be very helpful. He provides clear, detailed assistance and ensures all questions are addressed thoroughly. His professionalism and efficiency are much appreciated.

Monica was great. She immediately went to set up a ZOOM call. This cuts so much time and was key to the success of my question.

Monica made it very easy to resolve my issues which was very critical to my business.

super helpful assistance give 5 starts. had a little trouble with module and Harshit Pandey was patiently guiding me to resolution. recommend you 100% very satisfied

Monica Harlalka was wonderful. She was able to provide me information that nobody else could. Monica is patient and knows how to talk to people. I wish everyone was like this.

Monica was very good and solved my issue quickly with the aid of a short video.

Monica Harlalka is of great help and support.
Please keep it up.

Priya Dooley was always updating me on the status of the issue and was always willing to help. All errors were cleared and also advised how to resolve them in the future should they happen again.

Understood the issue and went into the settings and tested the result to come to a resolution.

Answered my query, tested their solution and gave screenshots on how I could do it.

Harshit Pandey was quick, empathetic and ultimately solved my issue. Thanks for the great support!

Minal Mohandas assisted me to fix certain issues I faced and shared a video explanation and has been of great help. Thanks so much Minal & team.
Appreciate it

Monica Harlalka Was a great help and got our integration working

I just had an excellent teams meeting with Harshit Pandey....he showed me many things that I did not know and he has helped me understand the system much better. I enjoyed the conversation with him as he was very polite and understanding. We found an issue in the system which is impacting on my business and is going to help me fix it....cannot get better service than that!!

I found the training very helpful. Talking to Jean was easy. She used her screen so I could follow what she was talking about. I asked her some questions and she explained in a way that made it was easy to understand. We discussed generating reports and I will now save over 30 minutes on 1 of my reports. Overall I had a great experience.

We implemented CIn7 in 2023 to replace an order management tool that could not manage Bill of Materials or Orders not made through Shopify.

Coming from using SAP and NetSuite which our company was not ready to make the investment in, Cin7 has been an invaluable to tool to our Operations team (of 2!) to manage our inventory, Purchase Orders, Co-manufactured Bill of Materials and Reporting.

It's been almost 2 years now and we are working on our second implementation for our European Operations.