ClarityPay Reviews 

Jenny was very helpful! I asked a question (somewhat confusingly, pre-coffee), and she was quickly able to answer me!

They helped both times today and Jenny maybe me fell tall good about what she helped me with.

It was nice to be able to speak with an ACTUAL person. I didn't wait long to be connected, and George did not hesitate to look into my concern. He was able to help me quickly and answered my questions clearly.

Barb was very patient. She didn’t judge me and she did everything to help me work out a payment plan that I can afford through this program and I really appreciate her attention to my needs.

Anya was extremely professional, patient, and helpful throughout our call. She carefully listened to my concerns, explained the cancellation review process clearly, answered all of my questions, and opened a case for further investigation. Although my case is still under review, I really appreciated her responsiveness and excellent customer service. Thank you, Anya!

Wonderful representative. She was knowledgeable, quick & welcoming. Thank you.

Great work! Gabby did a fantastic job assisting me with my questions and followed up accordingly.

Gaby was very helpful in paying off this loan

Jenny was very comforting and helpful with my questions.

Jenny was very helpful in handling my questions and request.

George was great and quickly answered my question.

Jenny was kind and able to answer all my questions and concerns.

I am writing this review to warn others about unfair billing and interest practices by Clarity Pay.

I scheduled a full account payoff directly through their website. However, instead of freezing the balance upon setting up the payoff date, the company claims it takes 4 to 6 business days to process the transaction. During this processing window, they continue to accrue and add interest daily to my account.

It is completely unacceptable to penalize customers with additional daily interest fees for standard processing delays on a payoff that was already scheduled and authorized. This practice feels predatory and misleading. Prospective customers should be aware of these hidden costs and delays before taking out a loan with Clarity Pay.

30 days no refund! SiGNED up for an online Tik Tok Shop "academy . First mistake! They charged me $6000 I used Clarity Pay who charged me $300 upfront. To my surprise, after I secured financing via Clarity this "Academy" tried to charge me an additional $2000 after securing the loan. I cancelled it and they did unwind the loan and it took them about 2 weeks to complete everything. HOWEVER, its over 30 days and have sent MULITPLE emails to Clarity who advised me it takes 30 days to process my $300 refund they required UPFRONT. Im glad i didnt take the loan and used my cc. This whole thing was a mistake from the beginning LESSON LEARNED. I JUST WANT MY $300 PLUS INTEREST SINCE THATS THE ONLY REASON WHY YOU WOULD WAIT 30 DAYS TO SEND A REFUND BACK THANK YOU June 21 still no response from Clarity. I started this rquested In June. Refund Received Finally

I had canceled memberships but was still being charged, Alan with claritypay helped me work the issue to stop the charges.

The comfortability that clear choice gave me when I walked in for the console, from the time I picked up the phone to call to make the appointment into the time I walked out with my teeth in my mouth been nothing but great news great achievement, greater more opportunities, and I could not have been more happy in my life to have invest in my mouth. One thing I was told you can’t put a price on a pretty smile and clear choice gave me that so I am for grateful for the team at choice. We’re doing what they did for me thank y’all so much as an organization I will be referring people to their choice. My brother thought next thank you clear choice. and all the staff.

UPDATE!!!!!!!
1- I tried calling the company back several times and was told that the supervisor would call me back- Phone Tag Nightmare!
2-I had my bank cancel one of the double payments- Clarity never mentioned they would refund the money- I never spoke to them on the phone
3-When my bank canceled the payment Clarity started sending me late payment notices via text and email
4- I call in again to let them understand that THEY WERE NOT GOING TO KEEP BOTH PAYMENTS AND TO UPDATE MY ACCOUNT JUNE WAS PAID
5- LORD HELP ME WITH THIS TYPE OF UNPROFESSIONALISM
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I made my payment early and the company still took out another payment causing my banking account to overdraft- The company refuse to refund the second payment and or reimburse me for the overdraft fee.
COMPLETELY IRRESPONSIBLE - OR DESPARATION TO COLLECT ANY AND ALL MONEY BY ANY MEANS NECCESSARY

I was helped today by Customer Service Representative J.M. He was very clear in helping me understand my payment history as recorded in my bank transactions statement. I am relieved that I am up to date now on my payments and that no late fee is being charged to me because my payment "bounced" on May 20 due to insufficient funds. J.M. assured me that I would see the record of this payment being re-submitted in 2-3 business days. J. M. was quite professional and considerate in answering my questions. I let him know on the phone call that I was very grateful for his help. Thank you, Clarity Pay!