Credit Counsellors Australia were very fast, thorough and professional throughout the whole process. Sheena explained everything clearly, kept me updated, and made the experience much less stressful.... Toon meer
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Lees wat reviewers zeggen
It’s hard to accept that you’ve let your finances spiral out of control even if it is beyond your control. I was pretty desperate by the time I called Credit Counsellors Australia & now I wish I’d don... Toon meer
Bedrijf heeft geantwoord
My experience so far has been with Cole and he would have to be one of the most patient and non-judgemental people I have ever met. I have put off and changed my mind that many times, I have been in... Toon meer
Juvy was the first person I had contact with I was very overwhelmed with my huge debt Juvy has a lovely pleasant reassuring voice She allayed my fears worries and her professional mann... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Credit Counsellors are expert providers of debt solutions, debt help and advice to improve the financial position of Australian families. Contact us today.
Contactgegevens
Level 4, 140 Bundall Rd, 4217, Bundall, Australië
- 1300 003 328
- enquiry@creditcounsellors.com.au
- creditcounsellors.com.au
4,4
Uitstekend
189 reviews
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Excellent Service
Sue was amazing. She explained the process thoroughly making it easy to understand. She was amazing. The service was fast, reliable and quick all because of Sue’s expertise and professional.
10 juni 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thanks for the wonderful feedback, it is greatly appreciated. Sue is one of the best counsellors of CCA, professional and knowledgeable. We are always here to help you all the way and to ensure your debt relief journey is steady and stress-free.
Absolutely awesome 🤩
Absolutely awesome 🤩
So friendly, helpful and kind.
I received the best advice and service.
I feel a massive weight has been lifted off my shoulders!
7 juni 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you, Amanda, for sharing your thoughts regarding your positive experience with Credit Counsellors Australia. We commit and take pride in providing excellent customer service at all times. We handle each of our clients with professionalism and give them a custom tailor solution that enhances their quality of life and makes them debt- free. We are always here to assist you.
This was the best thing that happened…
This was the best thing that happened to me this year they help me get out of a situation I thought I was done for and they assisted me in the best way and I got my credit back on track this is the best company that I would I had for.
16 mei 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
We are delighted to know that you have a great experience with Credit Counsellors Australia. We are always committed to providing excellent customer service. Our highly experienced team is here to ensure a stress-free debt journey that is achievable and manageable for you. We are always happy to help.
The service provided was exceptional
The service provided was exceptional, I cannot recommend this service enough, in particular consultant Sue S**** was incredibly informative, helpful and could not be more efficient, I was gifted in finding her and she has given me hope out of a hopeless situation.
23 april 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. We are ecstatic to hear your positive experience. Sue and all of the other consultants are well trained, knowledgeable and very professional in handling customer's situation. We custom tailor every solution we provide making sure it perfectly fits you, making it far more simple, transparent and manageable for you. Giving you financial relief and helping you achieve financial freedom.
Big decision to make but Rowena…
Big decision to make but Rowena explained every detail and answered questions I needed to ask . I would recommend ACC if you find yourself in an overwhelming financial situation.
12 maart 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for giving us the chance to assist you and help you with your financial struggles, it is our pleasure. Rowena and the CCA expert team are always making sure to provide the best solution possible custom tailored to your needs to help you gain control of your finances and help you achieve financial freedom. We are happy to have you!
Debt Free
I'm very happy to have finally paid off my outstanding debt, I thank SRMC and Credit Counsellor Australia for all the amazing support and no time wasting, service has been very good!
Never had an issue to start the process and all the way to the very end of completion,
this has changed my life around! I'm super thankful to be debt free
easy repayments, high fees out of the way and all the support from the team.
19 februari 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for sharing your wonderful feedback, it warms our heart seeing a successful outcome of our dedication providing an excellent service to all our clients. We are honoured to be part of your journey being debt free. It is always our top priority to provide a brighter financial future to those who are seeking financial relief. Credit Counsellor Australia and SRMC are always here to support you all the way!
Unbelievable service
Unbelievable service, has absolutely changed my life. Wish I did it earlier. Chondelle made my experience so easy and I was blown away with the results
21 februari 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
We are glad to hear that you have a positive life changing experience with CCA, your feedback is greatly appreciated. We make sure to provide a custom tailor solution to each of our clients need. Chondelle and the rest of the team are highly knowledgeable and well trained to assist you best. We are happy to have you!
For a long time I have been struggling with debt…
For a long time I have been struggling with debt. I’ve looked into getting help before. But most have had unrealistic requirements to even get them to look your way. Credit Counsellors helped straight away. And talked clearly about what they can do and the help they provide. Then they looked at the debt I had and the lady I spoke to Sheena Buhawe guided me through everything. Making sure she went through all the details. Not missing anything. She really helped me understand what it was that she was setting up. And what was going to happen from then on. I was really happy that I can finally get help. And I was really happy that sheena made it so easy to understand.
25 januari 2024
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you so much for taking the time to share your feedback, it is greatly appreciated. We take pride in providing excellent customer service at all times. All of our knowledgeable Analysts handle each call professionally and they are willing to listen and provide custom-tailored solutions to your needs. We treat each client with great respect and professionalism. Feel free to get in touch should you need any further assistance.
After many years struggling to find a…
After many years struggling to find a right way for having a debt free life style without being a bad credit to keep all my opportunities for future then finally I found the best one with Credit Counsellors Australia by luck. Because they are so Professional, Helpful, Patient, Kind, Friendly, Caring, Understanding and Fast.
Thanks so much for being here to help. 🙏
7 december 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for sharing your feedback, it is greatly appreciated. Our team is working very hard to provide exceptional service at all times. We handle each individual with professionalism and at the same time, we make sure to listen attentively to custom-tailor to your specific needs. We are happy to assist you all the way!
Antwoord van Credit Counsellors Australia
Your feedback is highly appreciated, thank you so much for sharing. We are willing to go out of our way to make our customers happy and provide the best solution for their needs. We handle each client professionally and all of our friendly staff always make sure to provide all the detailed information. Feel free to reach out to us anytime should you have any further questions.
Never use this firm
Never ever use this firm heed this review alike to a scam warning ! This company through 4 different case managers from May till November ever did anything about my debts while assuring me
"all under control " So when ive accrued thousands in interest & not a payment made even though i paid a payment every week for 15 weeks & nothing done nothing paid. Coincidently now i have thousands more to pay 7 months wasted and 4 black marks on my credit file from defaults which wouldand should never of happened. Before engaging these incompetent sewinsews I d never missed a payment. Thanks for ruining me CCA with the incompetence constantly changing case managers and frankly a poor system has left me much worse off especially my cred file was in 800's now 329. Scamming Draconian Dogs Aust what they should be called. Beware
2 december 2023
Review zonder uitnodiging
Very friendly and helpful kept up to…
Very friendly and helpful kept up to date on what was happening
31 oktober 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for the great feedback, it is highly appreciated. Our top priority is to provide exceptional customer service at all times and we're glad we've hit that mark. Our professional and knowledgeable Insolvency Counselors are always here to help and provide the best solution to your debt problems. We are always happy to help you all the way!
So far awesome
So far awesome. Very friendly, professional and knowledgeable as well as caring.
Christopher was amazing and very caring . He even took the time to hear my story and I don’t talk much. But because of his manner i found myself telling him everthing. Lol
16 oktober 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for your wonderful review and for taking the time to share your feedback. We're glad that you are having a positive experience with us. Our top priority is our customers and we are happy to provide exceptional service at all times. Our knowledgeable and professional Insolvency counselors are always willing to listen and provide the best solutions to your needs. It is a pleasure having you!
Only one star because i cant put zero
Only one star because i cant put zero. This place is a scam. I spent months not knowing what was happening regarding my case, several emails and phone calls all of which were either not answered or when i did get through my case manager was NEVER available. Not once did i ever speak with my case manager directly. On top of all of that they will take your money if youre suddenly mot happy with their services. Anything you have paid up until that point will be taken by them due to the “no refunds” policy they have. What an absolute disgrace of a place and they shoupd be very much ashamed of themselves for taking advantage of people who are down on their luck that come to them for help. All i got from credit counsellors was a loss of money after almost a year of dealing with them. I also specifically asked to talk to a supervisor just to end up talking to another case manager even when i explicitly said i dont want to talk to a case manager. Dont waste your time
27 september 2023
Review zonder uitnodiging
A great experience with the service and…
A great experience with the service and it takes away a lot of stress with trying to deal with my financial situation 🙏
21 september 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. Credit Counsellors Australia is always here to help you and provide the best solution to your debts. Our trained and knowledgeable Insolvency Counsellors are happy to provide exceptional service at all times and make you stress-free. It is a pleasure working with you!
Antwoord van Credit Counsellors Australia
Thank you for leaving us 5 stars, it is greatly appreciated. CCA only offers the best service, our team is dedicated to help you all the way. Our professional and knowledgeable Insolvency Counsellors are always available to assist you. Looking forward to hear more from you.
To Sheena Buhawe
To Sheena Buhawe,
You made my life easier now. You are a big help to me. You are the best, very understanding and accommodating. Thank you very much Sheena.
17 augustus 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thanks for sharing your feedback, it is greatly appreciated. We're glad that we are able to help you with your debts. Credit Counsellors Australia treats everyone with respect and professionalism. We're here to provide the best solution to your problems and make your life easier. Feel free to reach out to us should you need further assistance. We are always happy to help!
Great experience
Christopher was very helpful and professional.
All my question & concern were answered.
I feel relief & looking forward to work with my case manager.
8 augustus 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
We are glad that you have a great experience with Credit Counselllors Australia, thank you for sharing. All of our Insolvency Counsellors are trusted professionals when it comes to dealing with your debts. We are trained to deal each and everyone with high respect and professionalism. You can count on us all the time and we're always happy to help you.
Satisfied
Quick, efficient and explanations that I could understand.
Courteous and well able to answer my queries.
Overall an excellent experience.
10 augustus 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
We are so grateful that you took the time to share your feedback with us. CCA team definitely offers the best service and are very professional. All of our Insolvency Counsellors are well-trained and knowledgeable in helping you become debt free. We're always happy to help you all the way!
Life changing service
Great customer service and support all my questions were answered I only wish I had heard of the service earlier life changing for me.
27 juli 2023
Review zonder uitnodiging
Antwoord van Credit Counsellors Australia
Thank you Lucy for taking the time to share your feedback and your recent experience with Credit Counsellors Australia. We value and respect each individual and provide great service professionally. Our team is working hand in hand to provide exceptional service and offer the best solutions to your problems. We are always happy to assist you all the way!
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