Diverse Trainers Reviews 558

TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I had a few questions along the way whilst completing my course. Every time I called the phones were answered straight away, no being put on hold. All the staff I spoke to were really friendly and wen... Toon meer

Beoordeeld met 5 van de 5 sterren

Diverse trainers were absolutely amazing in helping me to gain my level 2 and level 3 personal trainer certificate. Always there to help if needed and marked all my course work very promptly. Charisse... Toon meer

Beoordeeld met 5 van de 5 sterren

I completed my Level 2 Gym Instructor course through Diverse Trainers and have to say that their tutors were extremelly helpful and friendly throughout the process. The content is well structured to n... Toon meer

Beoordeeld met 5 van de 5 sterren

Over the past two weeks on the course, I’ve gained a real insight into the fitness industry and what it takes to become a Personal Trainer. The training, guidance, and ongoing support from the Di... Toon meer

Bedrijfsgegevens

  1. Les

Geschreven door het bedrijf

Diverse Trainers provide online & face-to-face industry-leading health & fitness qualifications. All Diverse training courses are accredited by Focus Awards, one of the UK’s leading awarding bodies in the health and fitness industry. Our courses are certified by CIMSPA and we have a 99.4% pass rate. Our aim is to provide a positive learning experience that will equip all our students with the skills, knowledge, and experience required to succeed within the health and fitness sector. With over 20 years of industry experience, the Diverse tutors are motivated and highly committed to helping students succeed. Diverse Trainers are proud to offer a unique fast-track approach to becoming qualified health and fitness professional. Whether you're looking to become a fitness/gym instructor or a personal trainer, Diverse Trainers can offer a range of affordable qualifications.

Diverse Trainers

Geschreven door het bedrijf

Industry Leading Health & Fitness Qualifications
Our aim is to provide a positive learning experience that will equip all our students with the skills, knowledge, and experience required to succeed within the health and fitness sector. 99.4% Course pass rate/ CIMSPA recognised qualifications/ Ongoing career guidance throughout/ Competitve course prices/ Online & Face-to-Face course available/ State of the art training facilities

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

558 reviews

5 sterren
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Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

I had a few questions along the way…

I had a few questions along the way whilst completing my course. Every time I called the phones were answered straight away, no being put on hold. All the staff I spoke to were really friendly and went out of their way to help. A special mention for Charisse who was super helpful. I had some reservations about taking an online course, but I would 100% recommend Diverse trainers to anyone looking to gain qualifications within the fitness industry.

30 april 2026
Beoordeeld met 5 van de 5 sterren

Really good course

Really good course, easy to navigate. Excellent support from Charisse thank you so much, was there to take calls and provide help along the way. Teams learning really good too.

27 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Level 2 Gym Instructor course

I completed my Level 2 Gym Instructor course through Diverse Trainers and have to say that their tutors were extremelly helpful and friendly throughout the process. The content is well structured to not seem daunting, and tutors always on standby if you need any assistance.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Support and Training – A Great Experience Becoming a Personal Trainer

Over the past two weeks on the course, I’ve gained a real insight into the fitness industry and what it takes to become a Personal Trainer.

The training, guidance, and ongoing support from the Diverse Trainers team have been outstanding. Every member of staff—both in the office and in the gym—has played a part in helping me achieve my goals.

A special mention goes to Tom and Emma, whose support, teaching, and coaching have been exceptional. Their dedication and encouragement have made a huge difference to my journey, and it’s thanks to them that I’ve successfully achieved my goal of becoming a qualified Personal Trainer.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Diverse trainers were absolutely…great

Diverse trainers were absolutely amazing in helping me to gain my level 2 and level 3 personal trainer certificate. Always there to help if needed and marked all my course work very promptly. Charisse was amazing all through and a real help. On my final practical course weekend again Charisse was really helpful and put us all at ease. I could not recommend this company enough, so thankful to them all.

19 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Currently doing my Level 2 Gym…

Currently doing my Level 2 Gym instructing and Level 3 Personal training qualification with diverse trainers. We are being taught by Tom, who’s providing us with so much information and understanding. Great course and I’m learning a lot.

Emma is also amazing and made me feel so confident for my final assessment.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with Diverse Trainers

Great experience with Diverse Trainers. I completed my Level 2 Gym Instructor and Level 3 Personal Trainer Diploma course, and the whole process was smooth from start to finish. The course content was clear, well-structured, and actually useful in real-world situations, not just theory. Tutors were supportive and responsive whenever I needed help. Overall, a solid choice if you’re serious about getting qualified and confident as a PT.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have just recently qualified for…

I have just recently qualified for Level Two Gym. Upon receiving the certificate this morning, I felt so happy and proud! (I even danced around the home) To Diverse Trainers, Thank you so much!

The Support Team have been so helpful responding to emails and providing the documentation, even when the system had the odd day errors. I will admit, I struggled with the multiple choice theory paper but the team were supportive and encourage me to do my best!

The feedback from the Tutor via the portal is a great reminder on what needs to be achieved and improve on to answer the coursework question units.

I recommend the online distance learning for anyone who is looking to achieve Level Two Gym: affordable, learn at your own pace and the team being accommodating!

I am currently looking at other courses, still deciding but most likely be leaning into the Pilates and hope to achieve greater heights!

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely loved doing my Pilates…

Absolutely loved doing my Pilates qualification, the platform is easy to navigate and the tutors was great, Kate really supported me when I was struggling. Loved the Weekend assessment too. Would definitely recommend

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wouldn’t use them again

I wouldn’t use them again . I have done the mat and reformer course online and found it hard to navigate , confusing as to what is needed and other students tell me they didn’t have to complete things I have had to as part of assessment . I have compared the online to my friend who is using a different company and hers was much better , much more support on hand and even though the course was also online it was more personal and more 121 time . I thought it was because I was on my phone as my laptop has broken but my friends course was also done on a phone !! I’ve infant signed up to the other company now . I feel quite miffed that I have spent so much money . Things have not been on my portal that should be and I am not the only one , so it’s a constant waiting game to actually complete the course .
People who are not tutors often take the support calls if tutor is unavailable which is another waste of my time . And I wish I had used my money elsewhere

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sales rep miss informing

I was told by Emma I could use the course qualification anywhere as I live in Germany and was forced into doing two types of courses (level 2 circuits as I NEEDED this to do thE CIRCUIT course in order to complete the Pilates level 3 course)…which I found out is another thing untrue. The advertisement said you could complete training in 2 weeks this is definitely not the case it’s taken me nearly 1.5 years! Now I’m planning on setting up everything post course finish and just now found out the qualification doesn’t work outside the UK. This was one of my very first questions as I live abroad and have lived abroad for 7 years. Very disappointed, time wasted and money!

3 april 2026
Review zonder uitnodiging
Logo Diverse Trainers

Antwoord van Diverse Trainers

Thank you for your feedback, Jodie. We’re sorry to hear that you feel disappointed with your experience.

We take all concerns seriously and have carefully reviewed your enrolment and communication with our team. Based on our records, you signed up for the Level 2 Group Training (Not circuits) and Level 3 Mat Pilates courses, which were discussed and selected in line with your stated goal of delivering group fitness and Pilates sessions.

Regarding your claim about international use, your qualifications are CIMSPA-recognised and widely accepted. Many of our learners successfully use these qualifications both within the UK and internationally, including across Europe. In some cases, additional registration (such as EREPs or local requirements) may be needed depending on the employer or country, but this does not make the qualification “invalid” outside the UK. We did request who had made these claims, but received no response.

In terms of course duration, the “2-week” timeframe referenced in our marketing, the correct timeframe we state is 4-6 weeks for each online qualification that you choose. This reflects the minimum completion time for learners studying full-time. As clearly stated, the courses are self-paced, and learners are given up to 2 years to complete them. Taking longer does not impact the validity of the qualification.

We understand your frustration, however the information provided to you throughout enrolment and your studies reflects standard industry requirements and accurate course guidance.

We remain more than willing to support you in completing your course and to provide guidance on how to use your qualifications in Germany.

Please contact us directly so we can assist you further.

Beoordeeld met 3 van de 5 sterren

Good course content, poor communication

I completed the Level 3 Mat Pilates course in December.

The course itself was very good and really thorough.

It was easy to work through and I felt confident enough to teach Pilates.

I felt some of the course was surplus to my requirements, such as a large section on working in a gym, which seemed aimed more at personal trainers.

The videos are also really useful, and the teaching quality is very good.

However, the system is quite glitchy, and I experienced various problems with it.

Several times, I couldn't move forward at certain points and parts were locked that should not have been.

Other parts were unclear, such as the mechanics of uploading videos for my exams.

This is where Diverse Trainers massively falls down.

Their communication is really poor.

You must send queries via chat and it can take days and a lot of chasing to get a response.

I emailed a few times and received generic, unhelpful responses which required follow-up, causing a long delay.

I ended up speaking to someone on the phone, which sped things up a little, but their tone made it apparent they didn't appreciate the call.

It took four months to get my certificate - even though I paid for it.

The course content is good but the communication is bad; I wouldn't take another course with the company because of this.

28 november 2025
Review zonder uitnodiging
Logo Diverse Trainers

Antwoord van Diverse Trainers

Dear Natasha,

Thank you for your feedback and for taking the time to share your experience.

We’re really pleased to hear that you found the course content thorough and that it gave you the confidence to begin teaching Pilates. In relation to your comments about some sections feeling less relevant, the course is written to a set specification, and there are four units that overlap with our Personal Training course. That said, we understand your point and want to let you know that we are currently in the process of updating and refining the content.

We also appreciate your feedback regarding the platform. Our e-learning system is currently undergoing an upgrade, and a number of significant improvements are being made to create a smoother, more user-friendly learning experience for all students.

Regarding assessments, these are intentionally locked until all content within a unit has been completed. Once the full unit has been worked through, the assessment is then released.

We’d also like to clarify that our chat function is a messaging system rather than a live chat. Due to the volume of enquiries, response times are typically 48–72 hours. For more urgent queries, we always recommend calling us directly so we can assist more quickly.

For video uploads, there is a dedicated upload button within the platform where you can submit your assessment videos. We appreciate that this may not have been clear and will take this feedback on board.

With regards to your certification, our records show that you passed on 16/12/26 and your digital certificate was issued on 03/02/26. This falls within our stated 4–6 week timeframe, although it appears this may not have reached you, which we sincerely apologise for.

We’re sorry to hear that your experience with communication did not meet expectations, and we truly value your feedback as it helps us improve both our service and systems moving forward. Thank you again for your honest review.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, lots of support and questions answered anytime, straight forward platform to learn from and Exams/Coursework marked efficiently once completed. Special shout out to Charisse who was particularly fantastic in her support!

13 maart 2026
Beoordeeld met 5 van de 5 sterren

I have just passed my level 2 & 3…

I have just passed my level 2 & 3 through Diverse trainers and I can not emphasize how happy I have been with every bit of the course. I would firstly like to thank my tutor Charisse, she helped me so much when I was stuck on something, I can't thank her enough for her help, guidance and reassurance, she is an asset to the company for sure!

The course was well detailed and easy to follow and tailors to all learning types. Being someone who has been in the fitness industry for over 15 years I still learnt so much and took a lot away to help me in the future.

If I choose to do any course's in the future it will be with Diverse trainers.

Would also like to thank Josh from sales who I had my initial calls with.

23 maart 2026

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