Diverse Trainers Reviews 

Did the practical exam with Tom. One of the best guides and educator met in long time.

Charisse is the best, very helpful and helped me get through the course! Would recommend diverse trainers to anyone

Great learning environment, with a great tutor. Learning materials and venue were easily accessible and of a good standard. I would highly recommend Diverse Trainers for anyone wanting to train as a fitness professional.

Absolutely amazing company supported me through my course no question to small helped me when I struggled and pushed me all the way couldn’t recommend them enough

Trainer was professional, approachable and clear in her communication and demonstration, Gym was clean and modern and not crowded, only improvement would be a separate room for lunch/break

Been a student for about a year now, the service has been great, the platforms is so easy to use and the tutors are great

Great course just completed my level 2/3 Personal Training, support is always there if you need it, easy to follow , well structured. Well done guys 👏

A course is a course right?!
Unfortunately, like most things, you pay a discount, you get what you've paid for.. this doesn't change here:

Downsides:
- Communication is horrific. You can't speak to someone on the phone. Live chat support is unfortunately either a long wait or a sorry, cant help
- Course content has a lot of incorrect content, missing content (which impacts course completion) and staff just say.. 'make your own course example'
- Have sales reps calling asking if we want to pay for a course (which we already have)
- Sales process on both purchase occasions has been heavily fragmented

Pros:
- Best rates for courses we found
- The rep who sold us the course was fairly sound to speak to
- Got virtual certificate whilst we waited for main certification

Feedback for Personal Trainer Course
The course was well‑structured, and tutors Charisse, Emma, and Neil were very engaging. Their delivery made the learning process enjoyable and effective. I truly appreciated the support throughout the program and now feel much more confident in my skills. Specially Charisse, who was incredibly supportive during the assessment period her guidance made a real difference.

Really enjoyed the PT level 2 and 3 diploma course.
Staff were always friendly and willing to help with any questions i had. Will definately deal with again!
Craig CMO

I started this course 6 weeks ago feeling very anxious. Having never really achieved any qualifications in the past, I was not convinced I was going to achieve what was set in front of me. Charisse who works at Diverse Trainers has been completely amazing. At times I had issues with software and coursework queries, however Charisse could not of been more helpful and pro active. I'm not currently PT level 3 qualified and working towards other level 4 Diploma qualifications. If I can achieve this then anybody can !!
10/10 for Charisse.....Superstar !!!

Slow communication, waiting times for units to be marked seemed excessive, overall a good informative course.

Passed my Level 3 with Diverse Trainers. Great help and customer service from Charisse. Thank you to the team :)

Easy going and friendly and no stress Great company 👍

Passed me level 2 and level 3 with diverse trainers great people very freindly and helpful wil look forward to start the level 4 nutrition in the new year 👍👍

I have signed up for a Level 2 with ETM course online nearly a year ago. I have completed many units, but I it took me several months to get to the end of things. I experienced technical issues, the platform seems lagging or not operating well at times, then the customer service is nearly non existent when it comes to important issues such as awaiting their feedbacks or even their markings and responses. My peers completed their tasks and exams in under 2-3 months with other providers, while I was never able to get through. At this point I was so disappointed in them, I signed up to Motion Fitness Education where I have received already the modules and the in-person training doesn’t cost fortune like what Diverse Trainers offered me on top of the price I have already paid.
I must add: earlier this year when I thought my progress is going better I signed up for a Level 3 Personal Training course too. Because I was totally unable to complete their modules on L2 it automatically blocks and hides the L3 module and materials. I only signed up for L2 with Motion Fitness and I already received a package on L3 too, which significantly help my L2 progress in completing the exams successfully.
I have composed them Diverse Trainers an email over a week ago, not even a single letter came back as a response. Totally let me down and waisted my time and huge chunk of money! I want my partial or full refund, I never experienced any learning provider be this difficult and incompetent.

The new updates made it extremely easy to navigate the platform.
Well organised and so helpful for the start of my career.
Finished my Lvl 3 having full confidence in my learnings.
It was a recommendation from my PT and I will definitely recommend it as well.
Thank you all so much 😊🙏🏼

I recently completed my Level 3 Diploma in Gym Instructing and Personal Training with Diverse Trainers. The course was clear, organised, and practical, combining scientific principles with real-world use. As a fitness educator, I appreciated how accessible the material was and how it supported my professional growth. The administration team were responsive and supportive throughout. Highly recommend for anyone serious about building a career in fitness.

Loved the course with Diverse Trainers for Level 3 Diploma Mat Pilates. Tutor is very thorough with explanations and demonstrations. They were always prompt to answer my questions. Now will do my Reformer Pilates Course with them. Highly recommend Diverse Trainers!

I regret paying a lot of money for remote training, I really wish I had taken a week off work and done a F2F training course.
On the plus side, everyone was very nice but that’s about it.
I signed up for group fitness instructor training in 2023.
2025 still not finished.
Not one phone call to provide support or encouragement.
I regularly asked if my work was marked, if I completed the course.
A chaotic system where I had to load my portfolio to the cloud, that changed earlier this year but none of my information was transferred, I was always uncertain which was the current portfolio, I had so many versions.
The student support team didn’t seem to be able to answer any questions and just pushed everything onto the trainers.
ETM.
I was constantly be confused or lumped in with ETM.
I was explaining in every email that I was doing group fitness and not ETM.
My portfolio seemed to be for ETM,
I was told I mustn’t teach ETM , I had to keep explaining I had no interest in ETM.
On my teaching day, I was with a group doing ETM, there was no decent equipment for group fitness and my lesson plan was irrelevant , the other learners didn’t want to do the class I prepared and I certainly did not want to do ETM, I refused to do salsa classes, they didn’t want to do my power pump, the day was awful. Ironically, there was no Bluetooth option, so I couldn’t play music and did without it.
I had to wait more than six months for f2f day in london.
I completed the majority of the work in about 6 weeks, two years later , I’ve drawn a line under the lot, I’ve completely lost interest in working in the fitness industry, I’ve forgotten all I learned two years ago when I started the course, I’m supposed to do one last section before qualifying, but I can’t teach a class and film it , I’ve neither the facilities or the knowledge anymore, I really regret the money I spent has lead to nothing. Please take my advice, remote learning isn’t the easy way, you are not doing training in your time, you are doing it in their time, which is very slow.
There is no information on the new platform Whatcourse, I’ve done the lt and it says 2% of the courses completed.
One last thing, I’m not doing ETM!