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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Worst living experience in 38 years of living. House was inspected and they only listed minor problems. After moving in, all sewage lines backed up, every water pipe in the house leaked, the main shut... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Everything went well to move in until our home was flooded during hurricane Ian. Took forever (2+ months) for them to get contractors out to repair. House was torn up for months. No functioning bathro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The agent I was assigned was awful. In the entire process I never met her nor did any kind of face to face meeting. She failed to show up to showings or inspections. She would give us inaccurate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Went from closing to being evicted in the middle of December right before Christmas. The worst company I’ve ever worked with. After the appraisal came in lower, our down payment that was supposed to b... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. ook in
  3. Alternatieve financiële diensten
  4. Makelaardij

Geschreven door het bedrijf

Meet Divvy. Find your dream home, move in now, and rent with built-in savings for your down payment. Our program is designed for you to become mortgage-eligible in 3 years or less.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

223 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,1

Alle reviews

(223)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good Business

I had good experience

6 april 2023
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Antwoord van Divvy Homes

Hello, thank you for taking the time to share your feedback. We're glad to hear that you had a good experience with us!

Beoordeeld met 5 van de 5 sterren

Great experience

The whole process of getting into a home was easy and smooth. An agent got to me within a day about a home I was interested in and I was approved the next day. Worked with me on prices also. Moved in within a week. Everything was great!

7 april 2023
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Antwoord van Divvy Homes

Thank you for taking the time to share your positive experience with us! We are delighted to hear that our team was able to make the process of getting into your new home easy and smooth for you.

Beoordeeld met 5 van de 5 sterren

Good experience

30 maart 2023
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Antwoord van Divvy Homes

Hello, thank you for taking the time to share your positive feedback with us!

Beoordeeld met 1 van de 5 sterren

I will let everyone know the truth…

I will let everyone know the truth about this company, ethics,miscommunication, greed, and you are an dollar amount. That's editorial coming soon.

29 maart 2023
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Antwoord van Divvy Homes

Hello, thank you for taking the time to share your thoughts. We take all feedback seriously and strive to continuously improve our services. We're sorry to hear that you have had a negative experience with us. Our team is committed to upholding the highest ethical standards and fostering clear communication with our clients. Please get in touch with our operations team directly with your concerns at operations@divvyhomes.com, we will be happy to assist you.

Beoordeeld met 5 van de 5 sterren

Divvy, The Helpful Professional Team

I went through an unfortunate mortgage experience, and lost my home, not because of financial reason. I heard about Divvy and contacted them. I worked with a realty professional Megan and she helped find a beautiful home. I was able to close the deal and move in with 3 weeks! I didn't have many options to purchase a home but I will purchase my new before my lease is up with Divvy! Thank so much for the Divvy Team, Especially Megan!!!

17 februari 2023
Review zonder uitnodiging
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Antwoord van Divvy Homes

Hello, thank you for taking the time to share your experience with Divvy! We are sorry to hear about your unfortunate mortgage experience, but we are thrilled that our team, especially Megan, was able to help you find your new home quickly and efficiently.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Divvy Homes

Thank you for taking the time to leave us a review. We are happy to hear that you had a great experience with our customer service!

Beoordeeld met 5 van de 5 sterren

Very good with communication.

Very good with communication.
They made the process easier than experienced in the past. Definitely recommended

21 maart 2023
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Antwoord van Divvy Homes

Thank you for taking the time to leave such a positive review about our communication and service. We are thrilled that you found our process easier than your past experiences. We appreciate your recommendation!

Beoordeeld met 1 van de 5 sterren

Don’t sell to Divvy

I’m working with Divvy as a home the seller of a home they are buying.
This has been the WORST experience. They are big corporate bullies and would not recommend selling anything to them. No one on earth should be treated so poorly.

24 maart 2023
Review zonder uitnodiging
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Antwoord van Divvy Homes

Hello, we are sorry to hear that your experience selling your home to Divvy was not a five-star experience. At Divvy, we strive to make every sale and purchase a simple and easy experience for our customers.

We understand that selling your home in the current macroeconomic climate can be a frustrating and challenging process, and we appreciate your patience and understanding throughout this journey. We completed this purchase and hope you are satisfied with the outcome!

Beoordeeld met 1 van de 5 sterren

Avoid! If there is a natural disaster, you will be left hanging

Everything went well to move in until our home was flooded during hurricane Ian. Took forever (2+ months) for them to get contractors out to repair. House was torn up for months. No functioning bathrooms. Eventually cancelled lease option contract as the home was unlivable, and contract states you get all funds initially contributed back within 45 days. Going on 60 days of termination with no refund. Extremely slow response to emails. Very poor customer experience. Doubt I would ever pursue that again. About to contact BBB and other remedies. Talk about making a poor unfortunate situation worse. All due to natural disaster. Buyer beware.

8 maart 2023
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Antwoord van Divvy Homes

Hello, we apologize that your experience did not meet your expectations. Divvy reached out to you on March 8, 2023, to provide the status of your refund. If you have any questions or concerns, please contact us directly at operations@divvyhomes.com. Our team is available to assist.

Beoordeeld met 1 van de 5 sterren

This company has absolutely no morals or values

I am a single mother & victim of a family violence act committed by the primary leaseholder in a lease with Divvy. Even worse, there is a case involving my minor daughter that Divvy is fully aware of & has contacted local law enforcement trying to gain information. One moth after moving into our home I had to request emergency services and relocate. I submitted legal documentation to Divvy & was told I would be removed from the lease immediately. Weeks went by and I never received documentation stating I was removed. Now they finally reached out, but are giving me 24hrs to sign documents that are completely the opposite of letting me out of my lease. Each one states things such as the lease is still in full effect, no verbal or written promises are valid, & granting them power of attorney for any future documents I may be unwilling to sign. They throw these in there thinking you won’t notice, & demand you sign within 24hours, thinking you won’t have time to actually read what they are really doing to you. I am already going through this traumatic life event, and Divvy wants to ensure they are able to include me in future civil or legal action they may take regarding my lease or the property. Do not ever believe a word they tell you, I promise the documents they send are 100% the opposite. I was forthcoming and cooperative from the beginning. My house is in pristine condition, I have given them thousands of dollars already and never asked for a penny back. All I want is my freedom from this situation. I have tried to do what’s right from the very beginning. If this is how they treat someone fighting to survive & take care of her child, imagine how they would treat you. Absolutely by no means ever get involved with this company.

3 maart 2023
Review zonder uitnodiging
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Antwoord van Divvy Homes

First, we are so sorry to hear about what you and your daughter are going through, and it was certainly not our intention to add any stress or concern during this difficult time. Divvy records show you reported the incident to Divvy on February 10, 2023, and subsequently shared that you wished to be removed from the lease agreement and waive any right to the property.

Upon review, it looks like there were some communication gaps across our teams, and it resulted in a delay in sending out the agreed upon paperwork. Additionally, your case required exception case handling, but was impacted by some of our standard workflows, such as the automated eviction notice for late payment status and our standard documentation, which did not align with your unique situation.

Divvy is committed to supporting you through these challenging circumstances, and it is our intention to follow through with the original agreed upon resolution. Divvy has been in direct communication with you to resolve this issue, and most recently reached out to you directly on March 7, 2023 for next steps. We are currently awaiting a response, and look forward to resolving this matter.

Beoordeeld met 5 van de 5 sterren

If I could give Divvy 100 stars

If I could give Divvy 100 stars, I would. From start to finish the process was seamless. I opted for one of their move in ready homes. I worked with Mr. Charlie Harris, he was fantastic. We’ve been in our home for only one day now, but I couldn’t be happier. My children absolutely love it and my husband is also very pleased. So that’s an even bigger plus.

Thank you Divvy.

2 maart 2023
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Antwoord van Divvy Homes

Hello, we are thrilled to learn that our realtor and the home exceeded your expectations. Thank you for taking the time to share your feedback with us!

Beoordeeld met 5 van de 5 sterren

Great to work with, easy process

Great customer service and experience. From start to finish, they were knowledgeable, and helpful, and provided a great customer experience.

27 mei 2022
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Antwoord van Divvy Homes

Hello, we are pleased to hear that you are having a great experience. Thank you for taking the time to share your feedback with us!

Beoordeeld met 1 van de 5 sterren

Still waiting for my window to be fixed…

Still waiting for my window to be fixed after 6 months

1 augustus 2022
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Antwoord van Divvy Homes

Hello, thank you for bringing this matter to our attention. We have alerted our maintenance team of the issue and they will promptly provide you with the necessary assistance. Please note the maintenance team can be reached directly at maintenance@divvyhomes.com.

Beoordeeld met 2 van de 5 sterren

I like the concept

I like the concept. Overall staff were helpful, but the limitations are in the way you are organized. I am still waiting to get reparis complete that were negotiated at closing, the money should be in hand already. The start of repairs has been very unprofessional and have made me feel as if I am not the owner who cose the home and intered into a partinership. One of the people that you chose to do repairs actually told me that he is paid by Divi, perceded to come to my home whenever he wanted took time different from agreed upon etc. The other communicated with me in a respectful mannor and provided best service to date. The first one same thing very disrespectful saying he was dealing with Divvy did not do a good ob and no one else has come to fix what he messed up being the electracal in the kitchen that now after he left flickers. I have shared all of this and nothing has been done. Divvy should pay watever portion it is going to pay, allow home owner to decide who will do the repairs and only be involved for the bill. It is possible as if it done by many other partner arrangementss such as tripple A, car repair plans, etc. etc.

26 december 2022
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Antwoord van Divvy Homes

Hello, we're sorry to hear of the issues you've experienced and appreciate you bringing it to our attention. Our maintenance team has been notified and will be reaching out to you to address your concerns and provide the necessary assistance.

Beoordeeld met 5 van de 5 sterren

The process was easy especially if you…

The process was easy especially if you have your information in order. My agent assigned was very helpful and efficient. The payment process is easy with auto pay. I am really grateful for this programz

24 februari 2023
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Antwoord van Divvy Homes

We are delighted to learn that you had a great experience with our agent! Thank you for taking the time to share your review with us. Your feedback is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Awesome company

Saved my life helped me become a home owner and I had the best experience ever

24 februari 2023
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Antwoord van Divvy Homes

We're happy to hear that you had an awesome experience! Thanks for taking the time to share your review with us.

Beoordeeld met 4 van de 5 sterren

Good program

Good program, they do their best to keep you happy.

18 februari 2023
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Antwoord van Divvy Homes

Thank you for taking the time to share your review with us. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Very friendly staff

Very friendly staff. The realtor went beyond expectations. The process was very easy and forgiving. They answer requests for repairs very fast. We feel like owners.
The roof had a very minor leak, yet Divvy has offered to replace it completely.

24 februari 2023
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Antwoord van Divvy Homes

We're thrilled to hear that our realtor and maintenance team exceeded your expectations. Thanks for taking the time to write this review!

Beoordeeld met 4 van de 5 sterren

Divvy did great work to get us our…

Divvy did great work to get us our home. The process was very easy and they paired us well with an excellent realtor. The only thing I had issues with was communicating but other then that they get stuff done. I would recommend them to friends and family

24 november 2022
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Antwoord van Divvy Homes

We are glad to learn that the process was straightforward for you. Thank you for sharing your review with us!

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