EasyJet Reviews 

They denied my bording after the check in, The hostess even said that I had gone to the airport on the wrong day, and then apologized and told me that I was not present on board, in fact someone else had my seat, I did not receive any notification and I showed up at the airport the appointed day. I was refused boarding at the gate in front of the plane. They advised me to contact the boarding desk but once I reached it, I was told that it was closed due to COVID it was a very bad experience as well as extremely expensive as I had to find another system to return to Rome on December 19th when the day next the borders closed, the validity of my anticovid test expired etc etc a very bad and really negative experience that I will not forget. We all suffer from the current situation but overbooking the day before closing without offering any assistance is disgraceful

Remboursement impossible. Service client injoignable hormis par téléphone. Personnel qui raccroche au nez, annule les remboursements, ment...
Malheureusement, easyJet est parfois la seule compagnie...

I do not understand how this company have licenses and is publicly traded. 1year since my fly was canceled after 5h to wait at the airport. Easyjet said the fly was "8min" late while it never took off. They confirmed over a recorded call about this mistake, and confirmed proceeding to the compensation on a call recorded on the 28/09/2020 for a fly 1y ago. Now they have "no trace" of any of this. Really ? I have the recording so if anybody knows how to suit them let's do it as I am not sure it is worth it for me and the 300EUR they stole from me !

Habe hier bei Trustpilot schon mal geschrieben das ich seit Juni auf Geld von EasyJet warte, bzw. vor allem darauf, dass EasyJet sich mal auf meine unzählige Anfragen zurück melden würde, was nie geschehen ist und das ist unter allem Anstand. Unterdessen hat meine Rechtsschutz-Versicherung mir das Geld kulanterweise zurück erstattet, da scheinbar die Praktiken von dieser Gesellschaft überall bekannt sind.
Dennoch nochmal an EasyJet;
- euer Geschäftsverhalten gegenüber Kunden ist echt kriminell und sollte vom BAZL endlich mit Sanktionen belegt werden
- wie man hier mit Kunden umgeht (auch in meinem Fall) kann man einfach nur von Betrug reden
- NIE......mehr EasyJet, erzähle allen die ich kenne meine Geschichte, damit niemand mehr mit dieser Betrüger-Gesellschaft fliegt
- hoffe, dass die Verantwortlichen irgendwann mal zur Rechenschaft gezogen werden, man sollte diese Leute alle einsperren
Aufruf an alle die fliegen; fliegt NIEMALS mit dieser Gesellschaft

Seit 1 Monat bitte ich easyjet um eine Rückmeldung, betr. einem Flug. Ich habe bis heute kein feedback erhalten. Werde dies nun meinem Anwalt weitergeben müssen. never ever easyjet...!!

We are still waiting for our refund for our flights from the beginning of April, well past the 7 day legal requirement, well past the 28 days that you say you will try and get back to your customers and past the 90 day backstop you state. EasyJet, you were found to have not complied with the legislation by ‘Which’ magazine and removed the refund facility from your website at the point I needed to claim back my money. You only gave the option of having to get through to your call center knowing full well a large proportion of people would be unable to do this as you are so busy. You were forcing people into taking vouchers when you should have been returning their money. I would like my money back for the flights you cancelled; I do not want your voucher. Please return my money to me. You are demonstrating awful customer service right now at a time people really need help. It's not the problem itself that matters, it's how you deal with it and you are very disappointing.