Eldercare Solutions Ltd Reviews 

189
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Toon meer

Beoordeeld met 5 van de 5 sterren

When faced with the prospect of long term care costs it is difficult to know where to turn . I can hand on heart say that the service we received from Eldercare was amazing. Penny and Tracy led us thr... Toon meer

Beoordeeld met 5 van de 5 sterren

The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Toon meer

Beoordeeld met 5 van de 5 sterren

Consistently excellent service! Eldercare provided us with options and ultimately with a product that we would have struggled to find without them. Michael H explained everything very clearly and pati... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(189)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A pleasure to work with

Eldercare were a pleasure to work with. They helped make a confusing and difficult process simple and easy. We were supported at every step. Would thoroughly recommend them to anyone considering buying an annuity.

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Peace of mind

The expertise and care shown by the team when arranging an Immediate Care Plan for my aunt was exceptional. Completion done in super quick time has meant that we can sleep at night knowing that she will be taken care of for the rest of her life.

20 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful, caring and professional staff

We were very grateful for help received from Elder Care when arranging for a care annuity for our mother. The team were professional yet very caring and understanding and they made a difficult process much easier to navigate. We were delighted with the end result and are so happy that our mother's future is now much more secure.

5 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A rewarding experience

I wish I could remember who recommended Eldercare to us because I would like to thank them too! Michael at Eldercare was knowledgeable, empathetic and provided us with a clear understanding of our options when mother-in-law needed to go into care.
I absolutely recommend Eldercare - as a company they clearly have an ethos of high quality customer service and first class systems to support it. Finance in this area can be a minefield but Eldercare know what alternatives are available and their applicability to us, presenting them in a clear and timely way. A rewarding experience.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional, reliable and great communication.

As care home fees for our relative started to bite we sought information on options to cover the costs going forward. Our financial advisor introduced us to Eldercare and it was immediately clear not only that they knew what they are talking about but also that they do what they say they are going to do. We cannot fault the quality of information provided and the level of communication, both written and verbal, has been exemplary. As a result, we now have a financial product in play which, yes, is a risk in the payback years, but which also provides peace of mind that our relative's assets will be preserved should he live for a long time yet. For anyone looking for a potential solution to the growing cost of care, we would highly recommend Eldercare to help you make this happen.

23 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with the advice from…

Very pleased with the advice from Eldercare. This has helped my family ensure our loved one can have the best care possible without fear of money running out. They know what they are doing, holding your hand throughout the process - ensuring you get a competitive quote, that you fully understand the options, and aren’t overwhelmed with the admin. No pressure - they were very patient with us. Thanks to Roger, Nicky and Tracey.

26 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rapid turnaround

Rapid turnaround, clear explanations, including of the potential downsides of the options proposed. No pressure was applied on us. Thank you.

24 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Help with care home fees.

On placing our Mother into a care home, we were given Eldercare as a contact for financial advice on how the whole care home funding can play out, with honest free advice on our options.
The team communicated quickly and in a jargon free easy to understand manner.
We opted to buy an Annuity and ring fence a portion of savings. But importantly it guaranteed we could afford the fees as long as required with no fear of running out of money.

A great team and thoroughly recommend them to anyone being faced with care home funding worries.

11 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic support given at just the right time

Suddenly thrown into the world of care homes, after my Mum broke her leg at home, was a minefield of uncertainties. Mum couldn’t and didn’t want to go home from hospital and asked if we could look for a care home for her. Suddenly, finding a suitable home, paying its huge fees and selling her home was something our family had never encountered. Finding Eldercare early on in the process was our saviour and I mean that sincerely!! The experience, knowledge, advice and care given by all the staff was excellent. Every query was clearly talked through and explained, leaving us with full confidence that the annuity the family and my Mum decided on was the very best option to negate any future financial worries about her long term care needs.
So, here we are, six months on - Mum very happily living in her beautiful care home near me, house sold and the annuity covering a large percentage cost of the annual fees. Thank you so much Eldercare, we really couldn’t have done this without you and your continuing support.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Service

The team at Eldercare (Nicky, Tracy & Roger) delivered a fantastic service and supported our annuity purchase at every stage of the process.

We hadn't even considered an annuity purchase for care home fees until we were made aware of the option by the care home and throughout the process Eldercare have been a pleasure to deal with and we are delighted with the outcome.

I have no hesitation in recommending Eldercare, they are first class!

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended!

Eldercare were extremely helpful in arranging a lifetime care plan for my mother. They made the process very straightforward, communication was excellent and they kept everything clear and easy to understand. They remained supportive, effective and helpful during a very stressful time, highly recommended and a pleasure to work with.

8 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable service

I thought Eldercare was amazing. I was worried about the long-term affordability of long-term care for my Mum, but Michael explained the options and gave me time to think and talk them through. As a result, I feel we have made the right decision and my Mum can stay in her current care home long term. Everything was clearly explained all the way through I would recommend Eldercare to anyone thinking about paying for long term care for their loved ones.

7 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

Highly recommend - Eldercare were a real pleasure to deal with. From start to finish I felt I was in safe hands. I had learnt about care annuities when researching care choices for my mother a year ago but Eldercare were able to guide me through all the available options and highlight the pros and cons of different routes that I hadn't considered. Roger, Nicky and Tracy were always on hand to answer any questions.
The whole process was smooth and easy - I will be back to do the same for my mother-in-law later in the year.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Eldercare offer a personal service and friendly advice

As the POA for my Godmother I first heard about Eldercare from a Care Home we visited. From the moment I made contact with Eldercare they were very helpful, friendly and supportive and gave me all the information I needed to make the right care home funding choice. There was no obligation to go with the Annuity and no pressure whatsoever. Michael and Tracy were available to answer questions anytime. It is a daunting process making huge financial decisions on behalf of someone else but Eldercare were there anytime to discuss any queries that I had. I recommend that you talk to Eldercare if you want to assess whether a Care Home Annuity is the right way forward for your family.

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very good service, twice.

As a family, we have now used Eldercare twice to arrange funding for the care of relatives. After our first experience, we had no hesitation in using them again. The team has always been efficient, informative and supportive and the process clear and straightforward. We would highly recommend Eldercare and the services of Tracy, Nicky and Roger to anyone in the position of having to find care fees and consider the options available.

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good, honest advice to help you decide on the best option

It's a difficult time when sorting out a Care Home annuity for a loved one. They are not cheap and there are many options to weigh up.

Eldercare made the whole process as painless as something like this can be, highlighting the best deals and drawing attention to all the small details you need to know.

I can thoroughly recommend them should you need this sort of service.

23 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An extremely professional company.

This company were extremely professional. They always replied to emails and phone calls promptly and ensured that you had all the correct information to enable you to make a decision in your own time.
They did not make you feel under pressure which is exactly what you want when you are making financial decisions.

17 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Funding for care

Many thanks to the Eldercare Team for providing excellent advice and support throughout. We had no previous knowledge of funding for care or annuities. We received great guidance from Michael and Tracy and having the annuity in place provides great peace of mind. A highly recommended service.

3 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful experts

Eldercare were extremely helpful and responsive when we put a care fees annuity in place for my father. Nicky and Tracey were very knowledgable. Would highly recommend.

25 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Charlotte MK

Thank you for being so patient and answering all our questions so promptly and thoroughly. I knew nothing about care annuities . ElderCare guided us through the process and gave us all the options clearly so that we could decide on the best option for my relative in care.

31 mei 2025
Review zonder uitnodiging

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