Expressunlock Reviews 106

Complete Scam
They advertise $24.99 to unlock and then tell you that was just to see if you’re eligible and it’s another $54 to actually unlock.
Save your money

I was told that it would take an 1 hour to unlock my phone but it’s been over 2 hours and the time has been stuck on “31 minutes left” for over an hour! I thought that I was on the EE website to unlock my phone only to find out that I wasn’t! Also, I found out that EE offers the iPhone unlocking service for FREE! I’ve paid £11.99 and £26.00 to Express Unlock for a service that I have not actually received!!! Such a disappointment!

I’ve managed to unlock my device on EE’s website for FREE and it actually happened in a matter of seconds! However, Express Unlock are still trying to “unlock my device”.

My advice to others, please thoroughly check that your phone service providers offer a cheaper if not free unlocking service before falling into such a trap as this!

This service is a scam. They charge you a fee misleading you that it would be the cost to unlock your phone, they then do a scan and ask for a large fee to actually unlock.

Do not use, after charging £11.99, they then ask for £26 completion fee, do not use.

I placed an order for unlock of S24 Ultra with order number 12473642 last Oct 21. It's now Oct 30 the status is still "In process with Samsung" and the progress is stuck at 99% for the past 6 days already. I emailed the other day but no reply yet, also posted a support ticket a number of times and I get standard reply "be assured we are working...".

I have two phones and one is already unlocked. I sent them the unlocked phone by mistake and they came back and told me I need to pay $100 more to unlock it. I refuse to pay $100 and asked for refund but they refused and sent me an email with a code said the phone is unlocked. It is dishonest.

Absolute scam ,pay Google to get top of the search results my partner thought she was on genuine ee website as that's what she googled , very shameless practice AVOID!!! AVOID!!!

Total scam.
Pointless to be use.
They are not doing their jobs.
This company scams people first with a low payment and afters with a bigger payment.
Totally unacceptable and a full lie to consumers.
Please avoid this company it’s a waste of time and money.
Call directly your old phone line provider and they will be more forwards and free to help you. Not involving money.
What a waste of time and money.
Terrible. Legal actions will be taken against this company.

Scammers. Avoid at all costs. Flat refusal to refund £11.99 when I realised the total cost would be close to £40. No clarity on pricing. Basically theft.

I paid the $28.99 to unlock a galaxy s24, then was told it would be another $50.00. I paid it, got a code with instructions, I've been trying it since. 11:30 pm last night, it's now 12:23 pm. I've been trying to get they're " live support. 24-7" and cannot even get an acknowledgement from them. I've tried 15 times, literally to get help.... Nothing...
I wouldn't recommend express unlocks to my worst enemy. They're a scam. That's it....

Same as the rest, daylight robbery. Paid 'in total' £44 (not the £9.99 on the advert title) to find out it will take 3 days, rather than 6 hours advertised.

My favourite part is the stupid countdown timer with the percentage inreasing like this is being worked on, it must make them laugh so hard all us fools fall for it, its merely a timer for when someone can be bothered to do what it turns out I could of done FOR FREE by simply calling my carrier, without the long wait.

They host various other websites with slight changes & different names mopping up as much dirty money as they can.

The reviews they show on their website are all fake meant to look like Trustpilot reviews, notice the stars are Circles not Squares! hmm.

Ive reported the Google Ad, just click the 3 little dots next to the ad, & I suggest others do also!

And if you want to unlock your phone, just call your service supplier.

Horrible scammers rip off merchant cowboys I paid the money they wanted to unlock the phone, yet they demanded more... scamming money grabbing cowboy cash cows avoid...

What an absolute scam. This should not be allowed.

STAY AWAY FROM THIS COMPANY. I paid £49.99 to be told after 7 days it cannot be unlocked and my money is held as a credit note. Fraudsters

Beware of This Scam Company!

I recently had a terrible experience with a expressunlocks, once I paid the initial fee, they demanded an additional £38 to "finish the unlock" process. This extra charge was never mentioned upfront, and I felt completely misled.

I would strongly advise against using their services

Do not use. Just a rip off with no visibility of the extra cost they ask for after paying the initial £11.99.
This business needs to be taken down. Disgusting behaviour.

Its a scam. They just get a money but couldnt unlock my phone to other network

What a scam. I sent an online request 4 times to cancel the order as I paid already £11.99 and there was a hidden cost of £26 which was revealed after they took £11.99. They are refusing to cancel my unlocking order despite the consumer rights. The customer service is the worse I ever seen in my life. DONT ORDER TO UNCLOCK YOUR PHONE WITH THEM. I will follow with a complaint in obsusman

Whilst unlocking was pretty easy and fast to do, don’t be fooled into thinking that it will only cost £11.99, as shown on clicking the unlock link. This £11.99 is to pay for step 1 only, the pre-unlock checks. Once complete, they then advise that the £11.99 is non-refundable and you are required to pay a further £26 to complete the unlock. Pretty sharp practice at best and far from transparent. This is apparently shown in the small print that I def saw no sight of throughout the process. I hate feeling ‘had’ which I most definitely now feel.

They charged 25.00 which I thought was for the unlock codes, only to ask for another 50.00 to give me the codes. This is a scam. My husband thinks they took additional money as well.