Findmypast Reviews 

631
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Genealoog

Geschreven door het bedrijf

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

631 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(631)

65 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Good past experience with Fmp, just not yesterday.

I’ve used Findmypast for a long time principally to obtain records not available, or at least accessible, on Ancestry, which is getting a bit big for its boots. My experience with Findmypast the other day was that there was nothing much more than what I already had for that particular ancestor. That doesn’t mean I will stop using Fmp.

3 januari 2025
Logo Findmypast

Antwoord van Findmypast

Hello Elaine,

Thank you for your review of Findmypast.

We're happy to hear that you have used Findmypast to locate records you have been unable to find elsewhere.

We are continuing to add new record sets every week so do keep checking back to see what we have on offer here:

https://www.findmypast.co.uk/blog/new

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 2 van de 5 sterren

not a fluid way to put together a tree…

not a fluid way to put together a tree im no expert by a long shot but its confusing. My opinion only.

29 december 2024
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Antwoord van Findmypast

Hello Bobby,

Thank you for your review of Findmypast.

We're sorry to hear you're unhappy with our tree builder and have passed over your comments as feedback on your behalf.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 3 van de 5 sterren

It's only early days for me using your…

It's only early days for me using your service thank you

25 december 2024
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Antwoord van Findmypast

Hello Christine,

Thank you for your review of Findmypast.

We're happy to hear you have decided to give Findmypast a shot!

If you haven't already found them you can locate our FAQ and New User Guides here:

https://www.findmypast.co.uk/help

https://www.findmypast.co.uk/blog/getting-started

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

Excellent genealogy site and resources

I have not been doing much genealogy in recent months but have been something of a power user of FMP over a number of years now. I have been mainly searching through the vast number of colonial East India Company records held by your organisation, that are very comprehensive and easy to search. Once I do this, I plan to branch out into other UK/Australian sources on your site, and expect a similarly seamless way to quickly add to my huge family tree (over 4,000 people). In short, you provide a high-quality service representing excellent value. Thank you.

20 december 2024
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Antwoord van Findmypast

Hi Walter,

Thank you for your review of Find My Past.

We are glad you are enjoying use of the site and in particular enjouing our East India Company records!

Wishing you continued success on your research journey and thank you for choosing Find My Past

Kind Regards;
Findmypast

Beoordeeld met 2 van de 5 sterren

Not finding my ancestors

18 december 2024
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Antwoord van Findmypast

Good Morning

Thank you for taking the time to rate us and we are sorry you have experienced some difficulty in your searches!

We would like to offer some assistance, a member of our support team will be in touch in due course

Kind Regards

Findmypast

Beoordeeld met 3 van de 5 sterren

Payment of a subscription

I cannot pay a subscription on a monthly as being a pensioner I cannot affoed $369

15 december 2024
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Antwoord van Findmypast

Hello Trevor,

Thank you for your review of Findmypast.

Findmypast offers 1, 3 and 12 month options which can be cancelled at any time. This allows you to jump in and out of your subscription with us when it's suitable for you.

Whilst on the subscribe page you can swap between the different available options at the top of the screen.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

I have found records on here that in 5…

I have found records on here that in 5 years with ancestry - I have not had access to before. Im very impressed and have cancelled my ancestry account to stay with you guys and gals.

4 december 2024
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Antwoord van Findmypast

Hello Nicole,

Thank you for your review of Findmypast.

We're happy to hear you have had success in finding records using Findmypast and that you have decided to delve deeper with us.

As you continue to add information to your tree we will attempt to provide you with hints to help you along with your journey as well.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Lots of good resource materials

Lots of good resource materials though I find the search function a little hard to navigate. For me, it is not very intuitive and I find modifying search terms to get better results is a bit hit or miss. But possibly that is because I am not very familiar with it, being relatively new to the site. I like the way research findings are displayed and the ability to easily click through to transcriptions and/or images.

24 november 2024
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Antwoord van Findmypast

Thank you for your review of Findmypast.

We will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Beoordeeld met 1 van de 5 sterren

Not easy

Couldn’t find much information

30 november 2024
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Antwoord van Findmypast

Hello,

Thank you for your review of Findmypast.

We're sorry to hear you have had a difficult time using Findmypast.

If you haven't found it already we would recommend looking at the 'Help & More' section. In here you can find FAQ and New User guides to help you navigate what we have available on offer.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Great set out

Great set out
Easy to follow
Enjoyable progress

15 november 2024
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Antwoord van Findmypast

Hello,
Thank you for your review of Findmypast.

We are happy to hear you are enjoying the site.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat

Kind regards,
Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

My Descendants.I seem to be able to find most past…

I seem to be able to find most past members of the family. Finding some is harder when Births, Marriages, and Deaths are not on line. I am in New Zealand so cannot visit the churches etc. that I would love to do.
Maybe one day.

14 november 2024
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Antwoord van Findmypast

Hello Chris,

Thank you for your review of Findmypast.

We're happy to hear that you have had success in tracing some family members using Findmypast.

In our Australian records the Birth, Marriage & Death records do mostly cover cemetery records. Although these are not formal records of birth, death and marriages, the cemetery records quite often provide dates of birth and death, along with much more extensive information on the person and their family.

Australian birth, marriage and death records are recorded by each state, there is no central records office, so you will need to contact The Registry of Birth, Death and Marriages for the particular state if you require a birth, marriage of death certificate.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 5 van de 5 sterren

family roots

Interesting to be able to find some of my family. Difficult when you have differing spelling of surnames. Not everything I have needed can be found on this site.

17 november 2024
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Antwoord van Findmypast

Hi Ashlen,

Thank you for your review of Find My Past.

We are delighted that you have had some success using the website.

Wishing you continued success!

Kind Regards;
Findmypast

Beoordeeld met 3 van de 5 sterren

I found things which I was looking for

I found things which I was looking for, and would probably stay with find my past but unfortunately it is very expensive. I also find the website reasonably easy to manoeuvre around.

8 november 2024
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Antwoord van Findmypast

Hello,

Thanks for your review of Findmypast.

We're sorry to hear your unhappy with our pricing and will pass over your comments as feedback on your behalf. We do offer subscriptions between 1-12 months and offer some free records on site-

https://www.findmypast.co.uk/page/free-ancestry-records

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Beoordeeld met 5 van de 5 sterren

I.wa very pleasant night tonight thank youill be honest when I went on here…

I.will be honest when I went on here this morning I really didn't think I would get anywhere but I flu though it I really appreciate the help I was getting I've been one this sight for about 4 years I just about finished thank you so much I need to find out who my parents are next thank you so much for the help I certainly would not have been able to do it if it was for n yous thank you so much

15 november 2024
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Antwoord van Findmypast

Hello Rosslyn,

Thank you for your review of Findmypast.

We're happy to hear that you have had success in using Findmypast to further your research and that you have found out more about your parents!

We wish you the best of luck with your next step of research.

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Beoordeeld met 4 van de 5 sterren

Good resources

Good resources

8 november 2024
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Antwoord van Findmypast

Hi Jennifer,

Thank you for your review of Find My Past.

We are glad you are enjoying what we have to offer on-site and do wish you continued success with your research!

Kind Regards;
Findmypast

Beoordeeld met 5 van de 5 sterren

Lots of useful information

This site has really helped me fill a few gaps in my tree. Having access to the 1921 census really helped. There is so much on this site like war records and newspapers. I was just going to use it for the trial period, then cancel, but there is so much on this site that I signed up for a year. You can also build your tree on here or upload one you've built on another site. Highly recommend.

14 november 2024
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Antwoord van Findmypast

Hello Michelle,

Thank you for your review of Findmypast.

We are delighted to hear you have enjoyed the site, we will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,
Support Team @ Findmypast

Beoordeeld met 5 van de 5 sterren

It was fabulous finding family members…

It was fabulous finding family members that I had been searching for for years. Seemed to be relatively easy to use. Would be helpful if you could put a related person details in too to narrow down a search in certain cases.

10 november 2024

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