Good coverage of Worcestershire registers. Easy to use app and on the computer. Great you can move along the filmstrip to earlier and later pages. App could be improved by allowing the same scrolling... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Toon meer
Bedrijf heeft geantwoord
Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Toon meer
Bedrijf heeft geantwoord
Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Contactgegevens
185 Fleet Street, EC4A 2HS, London, Verenigd Koninkrijk
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Goed
631 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Give it a go!
I am happy for them to give me another free trial to use their app. It's really good and has a fair big of information.
3 oktober 2024
Antwoord van Findmypast
Thank you for reviewing Findmypast
We are glad you are enjoying the site so far!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwoord van Findmypast
Thank you for reviewing Findmypast
We really appreciate your comments and are pleased you have had such success in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I find fmp very good for searching UK…
I find fmp very good for searching UK and local, Australian records. I have used fmp now for quite some years as your members records must record.
22 september 2024
Antwoord van Findmypast
Thank you for reviewing Findmypast
We are happy to hear you are enjoying our search features.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
For many Years...
For many years, I have plotted my family tree on Ancestry, and although I amassed considerable people from the past, I was not entirely satisfied with the overall search capabilities, to say nothing about the expense.
In the short time I have been with Find My Past, I have managed to find an immediate relative I knew nothing about. That in itself says it all. Moreover, the cost is more attractive, with the bonus of having the 1921 Census and the regular email hints.
Thank you, Find My Past, for having such a professional website. Forgive me for only giving you a four-star tick, as I believe there is always room for improvement. It does not reflect on the overall status of my appreciation.
25 september 2024
Antwoord van Findmypast
Thank you for taking the time to rate us!
We are pleased you have found our records so helpful in your searches!
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Easy enough to use.
18 september 2024
Antwoord van Findmypast
Thank you for taking the time to rate us!
We are pleased you are enjoying the site.
Remember we do add new records weekly so there is always something new to find!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
To follow what the ancestors come from and what they did in their trade and life , also why the ancestors moved to live in other countries with their reasons .
To find correct people , I know it is not easy to pick correct ones . DNA helps me to follow cousins family whom we knew nothing. My paternal grandmother’s sibling whom we had never met . One of her family had contacted me several years ago through ancestry . I found interesting information.
17 september 2024
Antwoord van Findmypast
Hello,
Thank you for your review of Findmypast.
We are happy to hear you have enjoyed the site and have located some information.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Finding records I have not found before
16 september 2024
Antwoord van Findmypast
Good Afternoon
Thank you for taking the time to rate us!
We are pleased you are having such success in using our site!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have always enjoyed using Findmypast.
16 september 2024
Antwoord van Findmypast
Good Afternoon
Thank you for your kind comments!
We are thrilled you are enjoying your time with us!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Insufficient Hint documentation
Hints don't have the legible associated documentation to support them.
12 september 2024
Antwoord van Findmypast
Hello Andrew,
Thank you for your review of Findmypast.
We're sorry to hear your hints haven't had an original document attached and we will pass over your comments as feedback on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Tried to upload an updated family…
Tried to upload an updated family tree,but it failed so will have another go.
All of my experiences with Findmypast over the years have been 5 star.
7 september 2024
Antwoord van Findmypast
Hello Martin,
Thank you for your review of Findmypast.
We're sorry to hear that you have an issue with updating your family tree.
We have had a look within your account and can see that you have since uploaded your tree successfully. If you have any issues in the future please reach out to our support team who are happy to help.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
A++!
I’ve done some ancestry stuff before and used other websites but this one is by far the best
1 september 2024
Antwoord van Findmypast
Hello Alex,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed using our records to further your research and wish you the best of luck uncovering new discoveries!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Excellent site
Excellent site, I have been unable to find anything on my Father and grand Father on other sites excellent and yet this site has his birth, ship that he came to Australia and passenger list. Great information. Filling so many gaps thank you
30 augustus 2024
Antwoord van Findmypast
Hello Steven,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in finding your father's records using our website and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Quite a waste of time considering you…
Quite a waste of time considering you haven’t actually told me anything that I haven’t known all my life but you expect me to subscribe and pay to get a few details out of the several details that I have. I actually have more information than you give me so why would I pay to be told less than I already know????
26 augustus 2024
Antwoord van Findmypast
Good Morning
Thank you for taking the time to rate us
We do have many more records that are available through our subscriptions, though we do also add new records each week.
You are of course welcome to use our free family tree facility!
We have forwarded along your comments as feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards
Support Team @ Findmypast
Find My Past is exactly what I wanted / needed to complete my ancestral research
I have been using various ancestral providers for about the past 12 years and now find very little extra on them. A few months ago I subscribed to Find My Past and have been finding more on just about all of my ancestors although I still do not have a family tree on Find My Past. It does take a bit longer to search for information of ancestors but I have found the information is accurate as it has been saved from actual records - not what individual people have added to a site from what they have found (sometimes incorrectly) about their sometimes mistaken ancestors.
I also have found the correct records - including several newspaper stories and reports which corrected the dates of the happenings and the age of a person who is a pivotal part of my ancestry . All other sites I have checked have that information incorrect about that person because of incorrect research results being added to family trees on those sites and other people accepting that as correct and using that misinformation as gospel.
I have on a couple of occasions telephoned and spoken to various staff members of Find My Past with a few inquiries and have received excellent response and service with my inquiry being completed to my satisfaction.
I am very happy with Find My Past.
19 augustus 2024
Antwoord van Findmypast
Hello John,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in finding records here that you haven't elsewhere! We take pride in the accuracy of our record sets and correct any transcriptions which may have errors within 30 days of the report.
If you do ever fancy importing your tree you can do so at any time with a GEDcom file. This would then allow our system to work in the backend to generate hints which may help you find some even more unique records.
We're happy to hear that you have had a good experience with our customer support team and are always happy to help out where we can.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Antwoord van Findmypast
Hello Janet,
Thank you for your review of Findmypast.
We're happy to hear you have started to find some of the things that you have been looking for and wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Searching on both FindMyPast and…
Searching on both FindMyPast and Ancestry for details re MARY SAUSSE born 1777 in Ireland, died 1821, married John SLATTERY - no places, except Ireland known and date of marriage not known but first child Ellen born 1798, then James (my ancestor) born 1799 at Carrick-on-Suir in Tipperary.
Using both search engines keying in her name, year of birth and IRELAND on FindMyPast a Griffith's Valuation for 1850 came up. If I put her death date, no place to put her husband's name, No Result.
On the other hand - on Ancestry - keying in same information with the addition of her husband's name - up came 49 Family Trees!! and seven entries of women with similar names, but not my Mary.
I have been researching family for many years and often find this very frustrating
19 augustus 2024
Antwoord van Findmypast
Hello Vicki,
Thank you for your review of Findmypast.
It sounds like you have been entering in details into every search box which sometimes can be worse than a broader search. Start off with just a few details and then add more over time to narrow down the results.
This is because things like a husbands name wouldn't be on her death index so it would confuse the system causing a clash.
We will pass over your comments regarding tree sharing on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Find very hard to navigate..driving me…
Find very hard to navigate..driving me insane..
12 augustus 2024
Antwoord van Findmypast
Good Morning
Thank you for taking the time to rate us
We are sorry to hear you have experienced some difficulty in using our site, we do aim to make our site easy to use for all users.
We would like to offer some assistance, a member of our support team will be in touch in due course
Kind Regards
Findmypast
Accurate information, depth of informatio
Ease of using the program. Set out of information
15 augustus 2024
Antwoord van Findmypast
Hi Barbara,
Thank you for your review of Find My Past.
We are delighted you are finding our site easy to use.
We wish you continued success in your research!
It is fairly easy to follow family lines
12 augustus 2024
Antwoord van Findmypast
Hello Tom,
Thank you for your review of Findmypast.
We're happy to hear you have had success using Findmypast to further your research and wish you the best of luck uncovering new discoveries.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Really enjoying my return to…
Really enjoying my return to findmypast.There are many more records to access since my last visit. The newspaper archives records have certainly increased.Having uploaded my trees this time, I am finding the hint function and profile records easy to read and decipher Overall certainly enjoying g he genealogy experience.
4 augustus 2024
Antwoord van Findmypast
Hello Erika,
Thank you for your review of Findmypast.
We're happy to hear you have been enjoying your return to Findmypast! We add new records every week so they do all add up over time!
The hints system can be a great tool to go alongside your research and maybe even uncover somethings that you were unsure of!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.