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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Am trimis un Ipad Air 4 Wifi+ Cellular stare excelenta la evaluarea pe site a fost oferita suma de 1200 lei in regim de consignatie( plata la 10 zile), cand a ajuns la ei ca nu merge Cellular-ul costa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast delivery, easy site to work with. The product I ordered is like brand new, I am very satisfied with the service and quality. A big priority is the information they offer about tests, visual and t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Hello Flip Support, I recently purchased an iPhone 12 Pro from Flip and I have noticed some unusual battery behavior. The battery health shows 100%, but the battery percentage sometimes dr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought an Iphone 14 Pro Max - condition "Excellent". I received an Iphone with a FAKE battery which is not recognised by the system, it shows me the message "unverified" when I click on "battery... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoon winkel

Informatie afkomstig van verschillende externe bronnen

We transform the way people sell and buy second-hand electronics! We make it easier to sell your old devices and safe to buy a used phone.


Contactgegevens

1,8

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TrustScore 2 uit 5

117 reviews

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Alle reviews

(117)

44 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Am cumpărat de 5 ori deja de la ei…

Am cumpărat de 5 ori deja de la ei dispozitive (iphone si ipad) si am fost foarte multumita de produse. Am si vandut un telefon la ei, asa ca nu stiu de ce se ambaleaza lumea. Platesti pentru un serviciu. Daca ti se pare mai usor sa vinzi pe alte platforme, du-te si vinde, insa profesionalismul de care au dat dovada cu mine nu l-au egalat altii.

22 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Buna, Mara,

Ne bucuram ca ai o experienta placuta si iti multumim, de asemenea, pentru ca utilizezi serviciile Flip.ro 😊

Zi frumoasa,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Ipad stopped working

First of all - I was really happy with flip a few years ago when I purchased two iphones that still work and function properly to this day.
Therefor I have decided to acquire an ipad (like new) for Christmas.

Unfortunately the ipad stopped working after a couple of days of using it. I have sent the iPad back in guarantee and what I got was an email saying there were mechanical shocks to it which is definitely untrue since there was no scratch when I packed it to send it. If there were shocks from sending it back to their place that is not my fault and surely they could check it and try to repair it. Paid 3800 Ron on it. Their only answer is to send me back the ipad. Very unprofessional and very disappointing since I had trust in them and recommended other people to their service.

1 januari 2026
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are sorry to hear that your experience did not meet your expectations.

The phone has arrived at our facility and was checked by our technicians; however, unfortunately, they were unable to continue the inspection because the phone showed signs of mechanical damage.

We would like to inform you that internal checks were carried out regarding the receipt of the parcel at Flip, and the unpacking images were reviewed. Following these checks, it was found that the parcel showed no signs of damage that could have occurred during transport, as your package was intact.

Additionally, you can view photos of your product at the following link: https://bit.ly/4qntckt .

If you have any further questions, you may contact us by email at contact@flip.ro .

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

Garanția flip

Am trimis dispozitivul meu în garanție, din data de 28 dec, nu am primit niciun e-mail cum ca ar fi primit sau este în verificare, decât un e-mail informativ în care ați spus ca telefonul a ajuns la voi!

Plus de asta, un iPhone 14 pro max in stare foarte buna de funcționare, dupa 2 luni, s-a stricat, se restarta într-una fara niciun motiv… parca astept moartea cu flip

28 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salutare,

Ne pare rau sa aflam acest lucru! 🙁
Te asiguram ca suntem aici pentru a identifica cea mai buna solutie pentru tine, in cel mai scurt timp si cu minim de efort.

Pentru ca nu te putem identifica in baza numelui, te invitam sa ne trimiti un email la adresa contact@flip.ro cu urmatoarele mentiuni: datele tale de contact, insotite de id-ul comenzii si specificatia "raspuns recenzie". 🙏

Vom lua legatura cu tine telefonic imediat ce primim emailul.

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

I bout 2 Iphone 14 pro max from them…

I bout 2 Iphone 14 pro max from them and one of is not working and they put a non original battery on it which affect update on ios 26

18 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are sorry to hear this! 🙁
We assure you that we are here to identify the best solution for you, in the shortest time and with minimal effort.

Since we cannot identify you based on your name, we invite you to send us an email to contact@flip.ro with the following information: your contact details, accompanied by the order ID and the specification "review response". 🙏

We will contact you by phone as soon as we receive the email.

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 2 van de 5 sterren

Toate merg normal numai ca cand deschid…

Toate merg normal numai ca cand deschid camera de telefon face un sunet ciudat si camera se face blurata si tremura

19 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salutare,

Ne pare rau sa aflam acest lucru! 🙁
Te asiguram ca suntem aici pentru a identifica cea mai buna solutie pentru tine, in cel mai scurt timp si cu minim de efort.

Pentru ca nu te putem identifica in baza numelui, te invitam sa ne trimiti un email la adresa contact@flip.ro cu urmatoarele mentiuni: datele tale de contact, insotite de id-ul comenzii si specificatia "raspuns recenzie". 🙏

Vom lua legatura cu tine telefonic imediat ce primim emailul.

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers! Tried to sell an impecable device to them and they lowballed me with an offer of less than 50% of the original estimated offer. They come up with different crazy reasons why your phone is not good etc. Avoid selling your devices here because you will get less than you can with other more serious vendors. Completely waste of time with these thieves.

16 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello, Mr. Badea,

Out of respect and care for our customers, each phone received for sale in the Flip service is checked with rigor and responsibility!
Our goal is to offer quality services and products to both buyers and sellers who access the Flip.ro platform.

All phones are tested in 67 control points and reconditioned by experts.
The quality, performance and safety of the products are the most important aspects for us.

We report any deficiencies to the selling client, who decides how to proceed with the sales process: continuing it or withdrawing from the sale.

We did the same in the case of the phone you sent for sale, for which, during the checks, it was identified that the frame was cracked.
The resolution received was "The frame is cracked and must be replaced." .

If you had contacted us to clarify the resolution, we would have gladly responded to the message. We encourage every customer to contact us directly, as we are here to help you in any situation that requires our attention.

The photos of the phone you sent for sale can be viewed publicly by accessing the following link: https://bit.ly/4qfWQrn .

If you need guidance on how to correctly evaluate the phone, so that it reflects the reality of the product, do not hesitate to contact us.

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

Manipulative tactic

When you sell your phone, they say they will pay you in MAXIMUM 10 days. But after you accept their offer…. the word “MAXIMUM” magically disappears and the payment becomes FIXED 10 days.

This is not accidental. It’s a calculated copywriting tactic using the word MAXIMUM to make us believe we might get paid sooner. How low is that?

Shady copywriting. Shady company.

8 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello, Dan,

We’re sorry to hear that your experience did not meet your expectations.

On the device sales page, the payment timeframe of 10 days was specified. This information is also stated in the website’s terms and conditions, which you accepted once the sale was completed.

If you need any additional information, you can contact us by sending an email to contact@flip.ro .

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

I bought a "like new" product and…

I bought a "like new" product and received a phone scratched around the cameras and with a battery that can't have a health check because "the battery may not be genuwine".

Update: the product was actually broken - it did not had a SIM signal, it seems that it is a well known issue for Iphone 12 models which was fixed with recalls.. So my "new like" phone was scratched and broken.

5 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hi Alex,

We are sorry to hear that your experience was not a 5-star one!

As soon as the device arrives at our service center for return processing, we will check the assessment of its cosmetic condition so that we can improve the quality of the services we offer.

On some iPhone models, after replacing the battery, a message such as “Unknown Part” or “Unknown Battery” may appear in the Battery section of Settings. We assure you that the installed battery is brand new, has 100% capacity, and will provide very good autonomy for approximately two years.

If you need any information, you can send us a message at contact@flip.ro and we will gladly assist you!

All the best,
Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

Total disappointment!

Total disappointment. Very unprofessional and poor communication.
I expected a smooth and transparent experience, but instead I received slow responses and a lack of professionalism throughout the process. Definitely not recommending it.

3 december 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are very sorry to find out that you did not have a positive experience with Flip and that you do not recommend our services!

Please write us more details at contact@flip.ro so that we can understand what happened and assist you.

Best regards,
The Flip.ro Customer Support Team

Beoordeeld met 4 van de 5 sterren

Troublesome warranty, but solved the issue in the end

Updated review:

After the second servicing with no results, they proposed a full refund - too bad the phone wasn't functional after all, but they handled the situation eventually.

Original review:

Received an iPhone that restarts 2-3 times per day, sent it twice for warranty repair for nothing to be done (literally, they only “checked” it). So the increased price paid for the warranty is useless, better to buy cheaper directly from other people!

28 november 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello, Andrei,

We are sorry to find out that your experience was not a 5-star one!

We assure you that the situation you encountered is an isolated case and we will assist you as quickly as possible in resolving it.

According to what was discussed with our colleagues, the device was checked and did not manifest the mentioned defect during the warranty period.

Considering that the problem persists, our colleagues will contact you in order to resolve the situation.

If you need additional information, you can leave us a message at the email address contact@flip.ro and we will be happy to assist you.

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

It's also possible that they're deliberately deceiving you.

I ordered an iPhone 14 Pro from Flip.ro, but my experience was very negative. A battery diagnostic app clearly showed that the battery inside the device is more than 3 years old, yet it was presented as having 100% health. For me, this indicates that the information provided about the battery is not accurate.

I repeatedly asked whether the battery had been replaced, but my question was ignored every single time, and I never received a clear answer. They only told me that they “found no issues,” even though the battery performance was clearly weak.

The communication was incomplete. In the end, I had no choice but to request a return and a refund.

Based on my experience, I advise other customers to be very cautious, especially regarding battery health, because in my case the information they provided was not reliable.

10 november 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are sorry to find out that your experience was not a 5-star one!

As mentioned in your emails with our colleagues, following the checks carried out by the technicians under warranty, no problem was identified with the battery.

The device's battery was replaced before you purchased the phone, as it was worn out and required replacement.

If you need additional information, leave us a message at the email address contact@flip.ro and we will be happy to assist you, as before.

Kind regards,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

Mi-am comandat un iPhone 15 acum 2…

Mi-am comandat un iPhone 15 acum 2 saptamani. Astazi m-am trezit cu el neincarcat si cu imposibilitatea de a-l incarca. Orice incarcator as fi folosit, orice priza, absolut orice varianta nu functiona.
Doar 2 saptamani si deja acest telefon e nefunctionat. Nu recomand. Luati-va telefoane noi pt ca flip e sub orice critica.

25 november 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Buna, Andreea,

Ne pare rau sa aflam ca experienta ta nu este una de 5 stele!

Ne dorim sa oferim cea mai buna solutie pentru tine, in cel mai scurt timp posibil!

Intrucat nu ai dat curs apelurilor noastre in incercarea de a solutiona situatia intampinata, te invitam sa ne transmiti un mesaj pe adresa de email contact@flip.ro pentru a discuta cu privire la solutionarea situatiei!

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 3 van de 5 sterren

Starea produsului lasă de dorit

Puțin cam de prost gust starea vizuală a dispozitivului având în vedere ca am selectat varianta cu cel mai puține defecte și totuși a ajuns cu ceva cam multe defecte deranjatoare.In rest a fost o experiență minunată,client service destul de bună,livrarea relativ rapidă și produs relativ asemănător cu ce susțin pe site-ul acestora.

20 november 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Teodor,

Ne pare rau sa aflam ca experienta avuta nu a fost una de 5 stele!

Iti multumim pentru timpul acordat discutiei telefonice!

Deoarece nu poti surprinde zgarieturile mentionate in fotografii, iar dispozitivul nu corespunde asteptarilor tale, ai posibilitatea sa il returnezi in termen de 30 de zile de la receptionarea acestuia.

De asemenea, daca ai nevoie de informatii suplimentare, ne poti lasa un mesaj pe adresa de email contact@flip.ro si te vom asista cu drag.

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Flip 0 barat

Auzi Flip.ro de cand va interesează sa cereți oamenilor factura de achiziție a telefonului? Ok, s-a pus si factura la dispozitie, pasul 2: vedeti ca pe factura telefonul este luat in rate, asa si? Care e problema voastra si cu ce va impactează, cu atat mai mult pe client.
Trimit telefonul Iphone 16 black 128gb sigilat la voi si il refuzati.
Va acoperiți doar cu niște clauze de **** , daca refuzați telefonul trimiteti omului telefonul asa cum l-ati primit nu in cutia voastra ponosita fara niciun accesoriu, care instant ii scade valoarea la 0.

14 november 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Silviu,

Ne pare rau ca experienta ta nu s-a ridicat la nivelul asteptarilor!

Din respect pentru clienti, fiecare telefon trimis spre vanzare este verificat cu atentie in service-ul nostru.

In cazul tau, a fost necesara verificarea facturii, moment in care s-a constatat ca dispozitivul a fost achizitionat printr-un abonament cu rate nefinalizate.
Din pacate, nu putem accepta la vanzare telefoanele cumparate la abonament care nu au planul de rate incheiat.

De asemenea, dorim sa clarificam faptul ca pretul oferit pentru telefon nu este influentat sub nicio forma de cutie sau accesorii.
Asa cum ai fost informat, acestea vor fi reciclate la receptie si nu este necesar sa le trimiti.

Daca ai alte nelamuriri, ne poti lasa un mesaj pe adresa de email contact@flip.ro si te vom asista cu drag.

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

SCAM

They will never offer you the money from the initial offer. I'm still waiting for my phone back it took three weeks for them to verify it and give me a low price. They offered me 500lei first. Then it went to 100lei after waiting so much. Guess what? I put the same phone on OLX and I have three offers of 400 lei. You are unprofessional, a scam. I lost money and time. Don't bother responding I work in customer support, you can't fool me with a default response that you give to everyone.

7 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would never use Flip again!

Reply to Flip's reply: There is no respect for the customer when so many words and 0 value. First of all, the fact that I accepted the "offer" does not mean that it was a fair one, I accepted it for the same reason most people choose to sell something... the need for money. Second, why didn't you say anything about the cost of repairing the defect compared to the amount offered for the entire product... because that was a very important detail.
And I really don't think you have any respect or care for customers because this is not the first time you have failed to be fair with an offer and that's exactly why I'm sure I don't want to deal with you anymore.

I sold a brand new phone that was never used. They told me that it had a small defect in the back cover (it had nothing when it left me) and they took more than half of the amount offered, which was small anyway. According to them, the back cover was practically worth more than the entire Samsung phone and much more expensive than the replacement service would have cost anywhere else. I think they either made the defect by mistake and didn't admit it, or it was simply a blatant theft because there was no problem with shipping and I packed it very well!

1 oktober 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

Out of respect and care for our customers, each phone received for sale in the Flip service is checked with rigor and responsibility!
Our goal is to offer quality services and products to both buyers and sellers who access the Flip.ro platform.

All phones are tested in 67 control points and reconditioned by experts.
The quality, performance and safety of the products are the most important aspects for us.

We report any deficiencies to the selling client, who decides how to proceed with the sales process: continuing it or withdrawing it from sale.

We did the same in the case of the phone you sent for sale, for which, during the checks, it was identified that the back cover of the phone was broken.
The resolution received was "The device cover is broken and requires replacement." .

If you had contacted us to clarify the resolution, we would have gladly responded to the message. We encourage every customer to contact us directly, as we are here to help you in any situation that requires our attention.

The photos of the phone you sent for sale can be viewed publicly by accessing the following link: https://bit.ly/4nGOzuU .

We believe that by choosing to continue the sales process, you are in our agreement and aligning yourself with our core values ​​and mission to offer our buyers perfectly refurbished phones!

The payment has already been processed in your bank account and we hope to have you back as a customer. If you need guidance on how to correctly evaluate the phone, so that it reflects the reality of the product, do not hesitate to contact us.

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

Nu determina preturile bine

Nu determina preturile bine, sunt cu 20-30% sub piatza

15 oktober 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Sergiu,

Ne pare rau sa aflam ca experienta avuta nu a fost una de 5 stele!

Iti intelegem nemultumirea legata de pretul oferit si incercam sa imbunatatim experienta clientilor zilnic, insa pretul de achizitie a unui dispozitiv este mai mare comparativ cu unul de vanzare, deoarece acesta include servicii precum garantie, drept de retur, suport online, etc.

Intrucat nu te putem identifica in baza numelui, te rugam sa ne transmiti un mesaj pe adresa de email contact@flip.ro impreuna cu datele comenzii, astfel te putem asista in vederea clarificarii situatiei.

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Teapa ordinara

Teapa ordinara

Am trimis un telefon in stare perfecta, verificat de catre un tehnician certificat doar sa mi se ofere jumatate din pret din cauza unor probleme la display. Mentionez ca a fost testat si cu ajutorul codului *#0*. Iar pentru echipa flip, degeaba puneti un mesaj copy paste ca reply, nu creste credibilitatea si nici nu ajuta din punct de vedere SEO.

12 november 2024
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Cosmin,

Ne pare rau sa aflam ca experienta ta nu este una de 5 stele!

Te asiguram ca suntem aici pentru a identifica cea mai buna solutie pentru tine, in cel mai scurt timp si cu minim de efort.

Pentru ca nu te putem identifica in baza numelui, te invitam sa ne trimiti un email la adresa contact@flip.ro cu urmatoarele mentiuni: datele tale de contact, insotite de id-ul comenzii si specificatia "raspuns recenzie". 🙏

Vom lua legatura cu tine telefonic imediat ce primim emailul.

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Strong NO from me

I can only agree with the reviews I see here. I strongly recommend to NEVER use the services of Flip.ro. They always provide you with an estimation that later on is changed to less than 25% from the initial esstimation. Their explanation is very brief and doesn't cover the huge difference in price. Scammers I would say is a strong word, but definetly their process is wrong. They will continue to receive 1 star reviews if they keep this process with initial evaluation and then huge drop in price for the second evaluation without really explaining why, at least in terms of price. My estimations went from 180 to 54.

23 oktober 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

Out of respect and care for our customers, each phone received for sale in the Flip service is checked with rigor and responsibility!

Our goal is to offer quality services and products to both buyers and sellers who access the Flip.ro platform.

All phones are tested in 67 control points and reconditioned by experts.

The quality, performance and safety of the products are the most important aspects for us.

We report any deficiencies to the selling client, who decides how to proceed with the sales process: continuing it or withdrawing from the sale.

We did the same in the case of the phone you sent for sale, for which, during the checks, visible traces of use were identified.
The resolution received was "Your device was in a different aesthetic condition than the one initially selected. We noticed visible signs of use (such as scratches or other small imperfections), and this influenced the final offer." .

If you had contacted us to clarify the resolution, we would have gladly responded to the message. We encourage every customer to contact us directly, as we are here to help you in any situation that requires our attention.

We believe that by choosing to continue the sales process, you are in our agreement and aligning yourself with our core values ​​and mission to offer our buyers perfectly refurbished phones!

If you need guidance on how to correctly evaluate the phone, so that it reflects the reality of the product, do not hesitate to contact us.

All the best,
The Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

If I could give -1 star instead of 1

If I could give -1 star instead of 1, I would. Let me start here: they gave me an indicative price for the phone of 300–320 leva. In my opinion, it should be explicitly stated whether this is the minimum someone will get or the maximum. After all, I’m selling an iPhone 12 Pro in excellent condition. Nowhere does it say that they are Romanian and that it takes one week for the phone to reach them. Then I get a message: it will take the “great” “technician” 2 to 3 days. Voila — after 4 hours the “technician” is done with the evaluation and the sale price has been changed for me to check. I log in and can you imagine how much they offer me for a well-kept iPhone 12 Pro that their site lists at 700 leva? 105 leva. 105 leva for a flagship. Totally absurd. And now I’ll be waiting another week for it to come back to me. NEVER USE THEIR SERVICES.

16 oktober 2025
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are sorry to find out that you were disappointed with the services we offer!

After testing the phone, you received the following information: "Your device was classified in a different aesthetic condition than originally selected.
We noticed visible signs of use (such as scratches or other minor imperfections), which affected the final offer.
The display is cracked and needs to be replaced." This is a template that our colleagues use when the phone's display needs to be replaced.

We strive to offer our customers devices that look and work like new.
You received an indicative offer after the evaluation on the website of 311 leva.
After testing, the proposed offer was 110 leva, from which the repair cost and the difference in the aesthetic condition of the phone were deducted.
You have received photos showing the condition described and the reason for the need for repair.

We see that you have declined the new offer, and the phone has been prepared for return and handed over to a courier today.

All the best,
The Customer Support Flip.bg

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Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

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Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

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Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

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