Am trimis un Ipad Air 4 Wifi+ Cellular stare excelenta la evaluarea pe site a fost oferita suma de 1200 lei in regim de consignatie( plata la 10 zile), cand a ajuns la ei ca nu merge Cellular-ul costa... Toon meer
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Am trimis un Ipad Air 4 Wifi+ Cellular stare excelenta la evaluarea pe site a fost oferita suma de 1200 lei in regim de consignatie( plata la 10 zile), cand a ajuns la ei ca nu merge Cellular-ul costa... Toon meer
Bedrijf heeft geantwoord
Fast delivery, easy site to work with. The product I ordered is like brand new, I am very satisfied with the service and quality. A big priority is the information they offer about tests, visual and t... Toon meer
Bedrijf heeft geantwoord
Hello Flip Support, I recently purchased an iPhone 12 Pro from Flip and I have noticed some unusual battery behavior. The battery health shows 100%, but the battery percentage sometimes dr... Toon meer
Bedrijf heeft geantwoord
I bought an Iphone 14 Pro Max - condition "Excellent". I received an Iphone with a FAKE battery which is not recognised by the system, it shows me the message "unverified" when I click on "battery... Toon meer
Bedrijf heeft geantwoord
We transform the way people sell and buy second-hand electronics! We make it easier to sell your old devices and safe to buy a used phone.
Bucharest, V7 Startup Studio, Street George Enescu 11, Bucharest, Roemenië
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Am cumpărat de 5 ori deja de la ei dispozitive (iphone si ipad) si am fost foarte multumita de produse. Am si vandut un telefon la ei, asa ca nu stiu de ce se ambaleaza lumea. Platesti pentru un serviciu. Daca ti se pare mai usor sa vinzi pe alte platforme, du-te si vinde, insa profesionalismul de care au dat dovada cu mine nu l-au egalat altii.

Antwoord van Flip.ro
First of all - I was really happy with flip a few years ago when I purchased two iphones that still work and function properly to this day.
Therefor I have decided to acquire an ipad (like new) for Christmas.
Unfortunately the ipad stopped working after a couple of days of using it. I have sent the iPad back in guarantee and what I got was an email saying there were mechanical shocks to it which is definitely untrue since there was no scratch when I packed it to send it. If there were shocks from sending it back to their place that is not my fault and surely they could check it and try to repair it. Paid 3800 Ron on it. Their only answer is to send me back the ipad. Very unprofessional and very disappointing since I had trust in them and recommended other people to their service.

Antwoord van Flip.ro
Am trimis dispozitivul meu în garanție, din data de 28 dec, nu am primit niciun e-mail cum ca ar fi primit sau este în verificare, decât un e-mail informativ în care ați spus ca telefonul a ajuns la voi!
Plus de asta, un iPhone 14 pro max in stare foarte buna de funcționare, dupa 2 luni, s-a stricat, se restarta într-una fara niciun motiv… parca astept moartea cu flip

Antwoord van Flip.ro
I bout 2 Iphone 14 pro max from them and one of is not working and they put a non original battery on it which affect update on ios 26

Antwoord van Flip.ro
Toate merg normal numai ca cand deschid camera de telefon face un sunet ciudat si camera se face blurata si tremura

Antwoord van Flip.ro
Scammers! Tried to sell an impecable device to them and they lowballed me with an offer of less than 50% of the original estimated offer. They come up with different crazy reasons why your phone is not good etc. Avoid selling your devices here because you will get less than you can with other more serious vendors. Completely waste of time with these thieves.

Antwoord van Flip.ro
When you sell your phone, they say they will pay you in MAXIMUM 10 days. But after you accept their offer…. the word “MAXIMUM” magically disappears and the payment becomes FIXED 10 days.
This is not accidental. It’s a calculated copywriting tactic using the word MAXIMUM to make us believe we might get paid sooner. How low is that?
Shady copywriting. Shady company.

Antwoord van Flip.ro
I bought a "like new" product and received a phone scratched around the cameras and with a battery that can't have a health check because "the battery may not be genuwine".
Update: the product was actually broken - it did not had a SIM signal, it seems that it is a well known issue for Iphone 12 models which was fixed with recalls.. So my "new like" phone was scratched and broken.

Antwoord van Flip.ro
Total disappointment. Very unprofessional and poor communication.
I expected a smooth and transparent experience, but instead I received slow responses and a lack of professionalism throughout the process. Definitely not recommending it.

Antwoord van Flip.ro
Updated review:
After the second servicing with no results, they proposed a full refund - too bad the phone wasn't functional after all, but they handled the situation eventually.
Original review:
Received an iPhone that restarts 2-3 times per day, sent it twice for warranty repair for nothing to be done (literally, they only “checked” it). So the increased price paid for the warranty is useless, better to buy cheaper directly from other people!

Antwoord van Flip.ro
I ordered an iPhone 14 Pro from Flip.ro, but my experience was very negative. A battery diagnostic app clearly showed that the battery inside the device is more than 3 years old, yet it was presented as having 100% health. For me, this indicates that the information provided about the battery is not accurate.
I repeatedly asked whether the battery had been replaced, but my question was ignored every single time, and I never received a clear answer. They only told me that they “found no issues,” even though the battery performance was clearly weak.
The communication was incomplete. In the end, I had no choice but to request a return and a refund.
Based on my experience, I advise other customers to be very cautious, especially regarding battery health, because in my case the information they provided was not reliable.

Antwoord van Flip.ro
Mi-am comandat un iPhone 15 acum 2 saptamani. Astazi m-am trezit cu el neincarcat si cu imposibilitatea de a-l incarca. Orice incarcator as fi folosit, orice priza, absolut orice varianta nu functiona.
Doar 2 saptamani si deja acest telefon e nefunctionat. Nu recomand. Luati-va telefoane noi pt ca flip e sub orice critica.

Antwoord van Flip.ro
Puțin cam de prost gust starea vizuală a dispozitivului având în vedere ca am selectat varianta cu cel mai puține defecte și totuși a ajuns cu ceva cam multe defecte deranjatoare.In rest a fost o experiență minunată,client service destul de bună,livrarea relativ rapidă și produs relativ asemănător cu ce susțin pe site-ul acestora.

Antwoord van Flip.ro
Auzi Flip.ro de cand va interesează sa cereți oamenilor factura de achiziție a telefonului? Ok, s-a pus si factura la dispozitie, pasul 2: vedeti ca pe factura telefonul este luat in rate, asa si? Care e problema voastra si cu ce va impactează, cu atat mai mult pe client.
Trimit telefonul Iphone 16 black 128gb sigilat la voi si il refuzati.
Va acoperiți doar cu niște clauze de **** , daca refuzați telefonul trimiteti omului telefonul asa cum l-ati primit nu in cutia voastra ponosita fara niciun accesoriu, care instant ii scade valoarea la 0.

Antwoord van Flip.ro
They will never offer you the money from the initial offer. I'm still waiting for my phone back it took three weeks for them to verify it and give me a low price. They offered me 500lei first. Then it went to 100lei after waiting so much. Guess what? I put the same phone on OLX and I have three offers of 400 lei. You are unprofessional, a scam. I lost money and time. Don't bother responding I work in customer support, you can't fool me with a default response that you give to everyone.
Reply to Flip's reply: There is no respect for the customer when so many words and 0 value. First of all, the fact that I accepted the "offer" does not mean that it was a fair one, I accepted it for the same reason most people choose to sell something... the need for money. Second, why didn't you say anything about the cost of repairing the defect compared to the amount offered for the entire product... because that was a very important detail.
And I really don't think you have any respect or care for customers because this is not the first time you have failed to be fair with an offer and that's exactly why I'm sure I don't want to deal with you anymore.
I sold a brand new phone that was never used. They told me that it had a small defect in the back cover (it had nothing when it left me) and they took more than half of the amount offered, which was small anyway. According to them, the back cover was practically worth more than the entire Samsung phone and much more expensive than the replacement service would have cost anywhere else. I think they either made the defect by mistake and didn't admit it, or it was simply a blatant theft because there was no problem with shipping and I packed it very well!

Antwoord van Flip.ro
Nu determina preturile bine, sunt cu 20-30% sub piatza

Antwoord van Flip.ro
Teapa ordinara
Am trimis un telefon in stare perfecta, verificat de catre un tehnician certificat doar sa mi se ofere jumatate din pret din cauza unor probleme la display. Mentionez ca a fost testat si cu ajutorul codului *#0*. Iar pentru echipa flip, degeaba puneti un mesaj copy paste ca reply, nu creste credibilitatea si nici nu ajuta din punct de vedere SEO.

Antwoord van Flip.ro
I can only agree with the reviews I see here. I strongly recommend to NEVER use the services of Flip.ro. They always provide you with an estimation that later on is changed to less than 25% from the initial esstimation. Their explanation is very brief and doesn't cover the huge difference in price. Scammers I would say is a strong word, but definetly their process is wrong. They will continue to receive 1 star reviews if they keep this process with initial evaluation and then huge drop in price for the second evaluation without really explaining why, at least in terms of price. My estimations went from 180 to 54.

Antwoord van Flip.ro
If I could give -1 star instead of 1, I would. Let me start here: they gave me an indicative price for the phone of 300–320 leva. In my opinion, it should be explicitly stated whether this is the minimum someone will get or the maximum. After all, I’m selling an iPhone 12 Pro in excellent condition. Nowhere does it say that they are Romanian and that it takes one week for the phone to reach them. Then I get a message: it will take the “great” “technician” 2 to 3 days. Voila — after 4 hours the “technician” is done with the evaluation and the sale price has been changed for me to check. I log in and can you imagine how much they offer me for a well-kept iPhone 12 Pro that their site lists at 700 leva? 105 leva. 105 leva for a flagship. Totally absurd. And now I’ll be waiting another week for it to come back to me. NEVER USE THEIR SERVICES.

Antwoord van Flip.ro
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