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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Am trimis un Ipad Air 4 Wifi+ Cellular stare excelenta la evaluarea pe site a fost oferita suma de 1200 lei in regim de consignatie( plata la 10 zile), cand a ajuns la ei ca nu merge Cellular-ul costa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast delivery, easy site to work with. The product I ordered is like brand new, I am very satisfied with the service and quality. A big priority is the information they offer about tests, visual and t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Hello Flip Support, I recently purchased an iPhone 12 Pro from Flip and I have noticed some unusual battery behavior. The battery health shows 100%, but the battery percentage sometimes dr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I bought an Iphone 14 Pro Max - condition "Excellent". I received an Iphone with a FAKE battery which is not recognised by the system, it shows me the message "unverified" when I click on "battery... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiele telefoon winkel

Informatie afkomstig van verschillende externe bronnen

We transform the way people sell and buy second-hand electronics! We make it easier to sell your old devices and safe to buy a used phone.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

117 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,8

Alle reviews

(117)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Este Impecabil pentru Cumparatori .

Este Impecabil pentru Cumparatori .. ca na ... dar Hotia se petrece la Vanzator .. :) au cumparat un certificat trusted de la GIGI.ro si na acum sunt autorizati ca zice GiGI.ro :)) ca scrie program national de fraierit .. :)) Niste JEGOSI cu practici JEGOASE .. iubitori de DUPA VISIN... :) in rest sunt BAIETII cu .. aia de CUMPARA :)) aceiasi care le pupa poala ... :)

6 december 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Mihai,

Ne pare tare rau sa aflam ca nu ai avut o experienta pozitiva alaturi de Flip si ca nu recomanzi serviciile noastre!

Te rugam sa ne scrii mai multe detalii pe contact@flip.ro pentru a intelege ce s-a intamplat si pentru a te asista.

Cu bine,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

They have sent it to the WRONG PLACE

They have sent it to the WRONG PLACE. Even though, they confirmed for me on the phone yesterday that it will be delivered to the correct one, it’s not. AND! Despite that, I am still at the incorrectly delivered city but guess what? I can not take MY order that I already paid for, because the “seller”(absolutely incompetent) has requested it to be redirected to another office. It would all be good but it’s a Saturday and none of their phones is working. I mean, they need a break from all this scamming after all :) I will return this phone and buy it at a higher price but at a reliable source

23 december 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They offer a much lower price for sale…

They offer a much lower price for sale and even try to scam you with tiny scraps about your phone that don't even exist. Avoid them at all costs!

10 november 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hi, Dragos,

We are very sorry to see that you did not have a positive experience with Flip and that you do not recommend our services!

Please write us more details at contact@flip.ro to understand what happened and to assist you.

Have a nice day,
Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

they want to scam you and buy your…

they want to scam you and buy your phone for free

9 oktober 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hi, Andrei,

We are very sorry to see that you did not have a positive experience with Flip and that you do not recommend our services!

Please write us more details at contact@flip.ro to understand what happened and to assist you.

All the best,
Flip.ro Customer Support Team

Beoordeeld met 5 van de 5 sterren

Recomand

Foarte mulțumit de produse, de livrare, servicii de nota 10. Recomand cu încredere ! Produse achizitionate : Apple iPhone 12 Pro, Gold, 512 GB , Samsung Galaxy Note 20 5G Dual Sim, Gray, 256 GB , Apple iPhone 12 Pro, Gold, 512 GB , Samsung Galaxy S20 Plus 5G, Cloud Blue, 128 GB , Apple iPad 10.2" (2019) 7th Gen Cellular, 128 GB, Space Gray X2

14 september 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Alexandru,

Ne pare tare rau sa aflam ca nu ai avut o experienta pozitiva alaturi de Flip si ca nu recomanzi serviciile noastre!

Te rugam sa ne scrii mai multe detalii pe contact@flip.ro pentru a intelege ce s-a intamplat si pentru a te asista.

Cu bine,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Niste samsari care vand telefoane…

Niste samsari care vand telefoane stricate ca fiind bune si te lasa in paguba cu anularea garantiei

23 augustus 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Razvan,

Ne pare tare rau sa aflam ca nu ai avut o experienta pozitiva alaturi de Flip si ca nu recomanzi serviciile noastre!

Te rugam sa ne scrii mai multe detalii pe contact@flip.ro pentru a intelege ce s-a intamplat si pentru a te asista.

Cu bine,
Echipa Customer Support Flip.ro

Beoordeeld met 1 van de 5 sterren

Flip is only for people without any…

Flip is only for people without any knowledge about prices/market/whatever.
Waaay to expensive for a 2nd hand store.

PS. they just answered. After 2 years ;)))

19 augustus 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are very sorry to see that you did not have a positive experience with Flip and that you do not recommend our services!

Please write us more details at contact@flip.ro to understand what happened and to assist you.

All the best,
Flip.ro Customer Support Team

Beoordeeld met 5 van de 5 sterren

I've bought 3 phones from them

I've bought 3 phones from them! High value, great customer service. 110% recommended!

15 juli 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hi,

We are glad that you have a pleasant experience and we also thank you for using Flip.ro services! 😊

All the best,
Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

They try to scam us when we sell phones…

They try to scam us when we sell phones to them. They come with the most stupid reasons to cut our prices. And there repairs are taxed. I do not recomand, still waiting for my phone to come, got cut half of the price for some stupid reasons.

26 mei 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hello,

We are very sorry to see that you did not have a positive experience with Flip and that you do not recommend our services!

Please write us more details at contact@flip.ro to understand what happened and to assist you.

All the best,
Flip.ro Customer Support Team

Beoordeeld met 1 van de 5 sterren

Am trimis un telefon spre vanzare..

O experienta total neplacuta,nu recomand acest site..cel putin in ceea ce priveste vanzarea unui telefon!Am trimis un Iphone 11 pro 256 Gb,impecabil atat din punct de vedere estetic cat si din punct de vedere functional,insa “expertii” de la flip.ro l-au declarat nefunctional ,cel putin camera principala..ulterior am constat din filmarea trimisa de catre ei ca habar nu aveau,de fapt asa doreau sa para ca telefonul nu focaliza imaginea,nu ca nu facea poze..de fapt minciuni,nu stiau cum sa scada pretul oferit..cam la jumate daca se putea..oricum patetici din toate punctele de vedere,pana au nascocit un raspuns le-a trebuit vreo 2 ore..si tot asa!Regret ca am interactionat cu ei..

15 januari 2022
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Buna, Beatrice,

Ne pare tare rau sa aflam ca nu ai avut o experienta pozitiva alaturi de Flip si ca nu recomanzi serviciile noastre!

Te rugam sa ne scrii mai multe detalii pe contact@flip.ro pentru a intelege ce s-a intamplat si pentru a te asista.

Cu bine,
Echipa Customer Support Flip.ro

Beoordeeld met 5 van de 5 sterren

A very good site

A very good site . I bought from them an iphone 11 pro max and the battery is 100% the screen is perfect without any problem and also no scratches on the side and back the wireless charging works perfect . No problem with the site . (Fast delivery)

16 augustus 2021
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hi, Mihai,

Thank you for your review and we're glad you shared your experience with our community! 😊

Have a nice day,
Flip.ro Customer Support Team

Beoordeeld met 4 van de 5 sterren

Iphone 7 plus de pe flip

Telefonul este in stare excelenta , chiar daca l am cumparat in conditia foarte bun , nu are nici o zgarietura si bateria este 100% (este vorba despre un iphone 7 plus). Singurul minus este ca telefonul se incalzeste un pic in timpul utilizarii. In concluzie chiar recomand FLIP.

15 juli 2021
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Salut, Mihai,

Ne bucurăm pentru experiența pozitiva pe care ai avut-o alături de noi si iti multumim pentru timpul acordat scrierii recenziei!

Toate cele bune,
Echipa Customer Support Flip.ro

Beoordeeld met 2 van de 5 sterren

Am trimis un telefon catre compania…

Am trimis un telefon catre compania lor, oferta era de 984 de lei, totul a decurs repede fara probleme din punct de vedere ca telefonul a ajuns acolo repede si a intrat in procesul de analiza repede, am selectat plata instant deoarece am avut nevoie de banii aceea sa platesc niste cheltuieli personale la o banca care erau urgente, am purtat discutii cu personalul pe chat-ul intercom si pot spune ca daca as avea cum sa dau o recenzie personalului as da 5/5 stele pentru ca au dat dovada de seriozitate. Ziua urmatoare mai spre seara primesc un mail cu ''oferta schimbata'' am intrat sa vad despre ce e vorba si mi s-a spus ca ecranul telefonnului are defecte si ca pot primi doar 54 de lei pe el....CUM DOAR 54 DE LEI CAND ECRANUL ERA INTACT FARA NICIO ZGARIETURA SI MERGEA PERFECT FARA URME DE BURN IN SAU INGALBENIRI SAU DECOLORARI...asa ca am cerut telefonul inapoi si ma duc la un amanet. Nu prea recomand site-ul, e pierdere de timp.

30 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Totally recommend! Definitely they'll have me as a customer for a lifetime!

After 6 months since the moment I bought my phone from Flip.ro, it still works like new!

I bought an iPhone XS in "Like New" condition and I'm really happy with the decision I took at that time - it was wise and smart to spend around 30-40% less for this refurbished phone, rather than paying the full price for a new phone. I dropped the phone several times (having a protective glass applied & cover) and nothing's broken - everything works perfect, so I believe my phone bought from Flip is qualitative and long-lasting :)

Not to mention that the staff is really kind - I'm surprised that they still care about my opinion now and asked for my review, after that much time since I bought from them.

Totally recommend! Definitely they'll have me as a customer for a lifetime!

26 juni 2020
Review zonder uitnodiging
Logo Flip.ro

Antwoord van Flip.ro

Hi, Andreea,

Thank you for your review and we're glad you shared your experience with our community! 😊

Have a nice day,
Flip.ro Customer Support Team

Beoordeeld met 5 van de 5 sterren

I purchased an iPhone XS in December…

I purchased an iPhone XS in December 2019 from Flip. Definitely one of the best acquisitions I ever made - 50% cheaper than a new version, with no scratches and even 6 months later, it works perfectly!

I would recommend Flip to everyone wanting to purchase a mobile phone!

25 juni 2020
Logo Flip.ro

Antwoord van Flip.ro

Hi, Horia,

Thank you for your review and we're glad you shared your experience with our community! 😊

All the best,
Flip.ro Customer Support Team

Beoordeeld met 5 van de 5 sterren

All the process was smooth and clear

All the process was smooth and clear. My phone arrived in 2 days and it was in perfect shape :)

25 juni 2020
Logo Flip.ro

Antwoord van Flip.ro

Hi, Catalin,

Thank you for your review and we're glad you shared your experience with our community! 😊

beautiful day
Flip.ro Customer Support Team

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