They are very thorough and altough the process took a lot longer than anticipated the end result is solid and profound. We really appreciated the fact that this lender offers in person support and goo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So far very bad. Choosen because of there claim of very fast underwriting process. Paid extra arrangment fee and rate was higher than other lenders but still keep asking same paperwork which was alrea... Toon meer
Bedrijf heeft geantwoord
Great lender when it come's to criteria, and for specialist cases. Underwriter's lack a little on the knowledge to underwrite such specialist cases, but when you have a BDM like Cheryl, it just m... Toon meer
Bedrijf heeft geantwoord
The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Foundation, we're built to support brokers with the clarity, structure, and real-world insight specialist lending demands. Backed by over 25 years of experience, our breadth, flexibility and expertise bring structure to complex cases. Through our strong heritage, we build trust and lasting relationships, putting brokers and their clients at the heart of everything we do. We make complex lending clear. We make it easier to navigate and to move forward. We make it work for you. We make mortgages happen.
Contactgegevens
Verenigd Koninkrijk
- foundationlending.co.uk
4,0
Goed
191 reviews
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Heeft 85% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
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FHL themselves were fantastic
FHL themselves were fantastic. The BDM Keith Jones managed to obtain underwriter approval at the beginning of the process for a couple of things that were outside of their standard criteria.
Upon submission of the application the applications were being assessed with 1 working day which was incredibly quick.
The only thing that let the application down was the valuation. The clients paid £900 for a valuation report which when returned by the valuer had lots of mistakes and almost let to FHL declining the application. We had to go back with additional information and this took a while to be reviewed by the original valuer. When paying such a high fee, I would expect a better service, however this wasn't an issue with FHL in particular.
23 oktober 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes. We look forward to having the chance to do better next time.
Efficient, Fast Service
Development Manager Fiona Robertson fantastic at assisting our client and providing pre-application assessment of case. Quick underwrite to offer. Only lender that ticked all the boxes for our client.
1 november 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Fantastic teamwork with BDM Keith
Fantastic teamwork with BDM Keith, underwriter Ellis and the telephony team including Tom.
4 oktober 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
The case was underwritten clearly and…
The case was underwritten clearly and quickly to reach a good outcome.
29 september 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Superb support with flexible…
Superb support with flexible underwriting - a brilliant specialist lender !
14 september 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
The lender that always try's to find a way to say yes
Always friendly, always helpful, and always seem to want to help rather than try and find a reason to say no. Good company with great staff and would recommend.
30 augustus 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Great service
easy system and good response from Mortgage Help Desk. Flexible products
16 augustus 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Great Service
The underwriter Tom and our BDM Shirli were fantastic escalating the application to ensure an offer was provided to ensure the purchase didn't fall through and they also took a common sense approach to underwriting with regards to the source of deposit
15 augustus 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
The most understanding specialist…
The most understanding specialist Lender ever and I`m saying it as a mortgage adviser myself having dealt with many lenders before. FHL treat every case individually and take time to understand your situation and needs. Definitely, by far the best specialist Lender out there IMO.
Special thank you to Rachel who handled my personal case.
9 augustus 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
good points
understanding the situation, flexibility of underwriting common sense approach
31 juli 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Foundation showed flexibility and…
Foundation showed flexibility and supported what was a hybrid property/HMO where others would not. Great communication on this one and a very happy client, thank you!
8 augustus 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Great Service and experience
Refreshing to able to deal directly with the underwriter. Absolutely brilliant from start to finish on what was a quite complex case.
30 juli 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Quick and professional service
This is my first time submitting business with them, I must say they are very professional, easily approachable, and quite efficient. I received the offer in 2 weeks. they have only asked for relevant documents to the case. Thanks and definitely looking to do more business with them.
2 augustus 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Excellent service from the Foundation…
Excellent service from the Foundation team especially our BDM Keith Jones who always goes above and beyond to help.
26 juli 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via Trustpilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Dream team. We shoot. We Score!
Patrick Ogrigri picks it up, helps you to shape and shine the case, hands it off to the fantastic Rob Dickinson in underwriting.
Dream team. We shoot. We Score!
24 juli 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Foundation
Foundation, provide a quick and efficient process from application to offer. Receiving the offer within 10 days. Amazing service from enquiry through to the underwriting team,
25 juli 2023
Antwoord van Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Antwoord van Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
Antwoord van Foundation
Thank you for taking the time to feedback to us via TrustPilot. Broker experience is critical to us and this is really helpful in directing where we develop our processes.
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