Earlier this year, I bought some beautifully made amber cufflinks. I accidentally damaged one of the cufflinks - expecting to pay for a repair or replacement, I contacted Henryka for help - they immed... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from Henryka! I really appreciate Hollie’s support and help. I was late ordering a birthday present, but Hollie went above and beyond to help me make sure I could receive it on the... Toon meer
This was my second purchase and whilst I was very happy with the first I was a little disappointed this time. I ordered the stretch bead bracelet in Tibetan turquoise because the description and the... Toon meer
Bedrijf heeft geantwoord
I've ordered from Henryka a few times now and am so impressed with both the jewellery and their customer service experience. The Jewellery is well made and so pretty and when I've needed a longer cha... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Henryka is proud to be different. Our beautifully distinctive jewellery captures the essence of the natural world with unique designs and hand-chosen gemstones. Over the last decade, Henryka has grown from a humble boutique in Hereford, England, to a renowned British high-street jewellery brand with a presence across the UK and Ireland. In 2006, Anna Emmett decided to channel her lifelong passion for Baltic amber and her love of nature into jewellery that could be worn and loved by all. This is where the Henryka story began. Today, Henryka has a dedicated team of in-house jewellery designers who help to bring Anna’s ideas, inspirations and unique aesthetic to life.
Contactgegevens
Verenigd Koninkrijk
- henryka.co.uk
4,7
Uitstekend
524 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely good quality necklace.Delivered…
Lovely good quality necklace.Delivered quickly
20 augustus 2025
I loved my necklace and was extra…
I loved my necklace and was extra pleased as had brought it in the sale at a great price. Very speedy delivery. Would definitely buy from Henryka again.
19 augustus 2025
Every piece of jewellery is so…
Every piece of jewellery is so beautifully made! Can’t wait to order again. Totally recommend!!
18 augustus 2025
My wife was so happy with the jewllery…
My wife was so happy with the jewllery ordered from Henryka. Arrived well packaged and very fast.
A gtreat experience.
I aprticluarly like the eco-friendly packaging!
12 augustus 2025
Review zonder uitnodiging
Great customer service and great…
Great customer service and great quality jewellery.
13 augustus 2025
Excellent quality of the item as…
Excellent quality of the item as always. Very quick delivery. Very well packaged. All products are superb. I am a number one fan. Many thanks. A+++++++
11 augustus 2025
Smaller than expected
11 augustus 2025
Antwoord van Henryka Jewellery
Hi Joyce, Thank you for your review. I'm really sorry to hear that the size did not meet your expectations. We do try our best to put the product dimensions and show the necklace being worn by a model.
I'm sorry that we fell short this time. We do hope that you'll shop with us again soon. Best wishes, Hollie
I lost the bracelet that I bought from…
I lost the bracelet that I bought from Henryka. When I called them to order a replacement, and told them the story, I was offered a good discount on the second bracelet. This is what I call excellent customer service. Their products are good too.
11 augustus 2025
I had a slight issue with a recent…
I had a slight issue with a recent purchase and the matter was resolved prompts with an apology and a full refund. Excellent customer service
11 augustus 2025
I still didn't get what I ordered and…
I still didn't get what I ordered and payed for!
4 augustus 2025
Antwoord van Henryka Jewellery
Dear Jimmy,
I'm so sorry to read that you have not recieved your order. I have tracked this and because a customs charge was due on this order as we do not collect taxes at time of purchase this is why it was delayed. It appears to be in transit to you now. You can track it here https://www.postnord.se/en/our-tools/track-and-trace#dynamicloading=true&shipmentid=LE804156549GB
Please do reach out to us before leaving a review as we're always happy to help.
I hope you're order arrives very soon and that we can resolve the issue for you.
Best wishes,
Hollie
I really like the products and it is…
I really like the products and it is very good communication with seller.
19 maart 2025
The paw charm and chain are lovely
The paw charm and chain are lovely. It is a gift for my granddaughter who is crazy about dogs and cats. I’m sure she will absolutely love it.
6 augustus 2025
Shopping here .so much to choose.
THE SERVICE WAS GREAT
The jewellery is beautiful.what will I choose next.
Decisions.Decisions
6 augustus 2025
Beautiful pieces
Lovely company. Items are beautiful and well made. I love their amber pieces which are flawless and oh so wearable. Quick dispatch and tracking.
5 augustus 2025
Fast delivery.
5 augustus 2025
Lovely product at reasonable price
29 juli 2025
Peridots for Cally
The necklace was for my granddaughter as her birthstone is a peridot. It was delivered on time and she loves it.
30 juli 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.