HeySmile Reviews 

Had a bit of a wait for the product but did email me to let me now would be delayed.
product good quality and easy to use

So far I’ve only used the whitening kit 3 times, so it’s a bit early to assess the results (hence only 4 stars- will change to 5 if happy with the final result). But it’s been easy and pleasant to use and there’s no sensitivity or discomfort so far.

Really happy with this product will buy again

Absolutely amazing teeth whitening strips. Instant results and gave myself and my partner the confidence we needed

Good product
Will use again

The produc was great and useful so I’m happy with it.

I bought some teeth whitening strips from HEYSMILE recently, and they have been great. Really simple to apply, and after a couple of applications, teeth look whiter already!

Love using HEYSMILE kit. Can see a difference already. Doesn’t have any funny after taste and is very easy to do!

Paid for fast track delivery (supposed to arrive within 1-2 days), didn’t hear anything for a week not even a confirmation email. It took 2 weeks for it to arrive. No correspondence from the company at all, you would expect them to at least refund the delivery charge however my email was ignored

Ordered 2 weeks ago and paid for 48 hour tracked delivery. Company emailed on 22 August to say it had been dispatched but the Royal Mail tracking system says that they are yet to receive it. No response to my emails. Don't waste your money.

Slow delivery. 2-4 days it said but took 3 weeks. Customer service didn’t bother emailing back

Paid for 'express delivery' today is the last day for delivery and order just shows as 'order received'. As per other reviews no response from them regarding delivery enquiry. Shame really, will have to initiate a charge back if no response, so frustrating when you pay extra for a quick delivery.

Updated - one week on, I have had a response from HeySmile, order was dispatched apparently yesterday (one week after ordering). Tracking info from Royal Mail says they are still yet to receive it. HeySmile have advised they have refunded the delivery charge but this will take up to ten days, what will arrive first, the item ordered or the delivery charge refund, place your bets! Perhaps neither at this rate.

Ordered on 18th its stuck on royalmail website

I hadn't received my order placed on 17th August. Order tracking states sent to Royal Mail but nothing further. I thought this was a scam but after having the response below to my Trustpilot review on the
27th August I had an email from Royal Mail to advise they had my order. I received it today 28th August. Thanks for the response below. 4 stars due to the delay and no communication to advise of this.

Ordered my items 2 weeks ago and haven’t even received any updates on them, not getting any replies back on my emails and the tracking doesn’t say anything at all. No updates whatsoever.
🚨 SCAM 🚨

Received a confirmation email but no further update on my order despite advertising 2-4 delivery. My order was placed over a week ago and I have had no response to emails.

Avoid! Ordered 2 weeks ago and still hasn’t arrived. Emails ignored. SCAM!

Ordered over a week ago stated 2-4 working days delivery, no response to email, no communication on delivery nothing at all, I'm thinking this is a scam, I'd shop else where if I was you.

Havn’t received my order after 7 days (they state 3 for delivery). Furthermore they ignore e-mails and there is no telephone contact number stated on their web site.
I’m wondering if it’s a scam and all these excellent reviews on Trust Pilot are false.