Home Made Reviews 

1.676
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 1 van de 5 sterren

Absolute nightmare—left stranded 8 days before move-in due to their mistake We paid a holding deposit in good faith for an apartment, only to be met with total radio silence for over two weeks from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently viewed an apartment at The Goodsyard and was shown around by Caitlin. From the moment we met, her energy was infectious — warm, genuine, and immediately welcoming. What stood out most was t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marc and Kerri were outstanding, they were so clear in everything they explained making life so much easier for me and my flat mates. Any questions we had they answered with quick replies and great in... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Piraveen has been super helpful showing me around the complete property and keeping up with multiple queries of mine. He ensured all my security related queries ate answered and has been very kind me... Toon meer

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Makelaardij

Over Home Made

Informatie afkomstig van verschillende externe bronnen

Home Made has been built from the ground up to provide both landlords and tenants with the best possible experience at the lowest cost. We’ve recruited experts from around the industry and from outside of it to ensure you get the most out letting. We’re a tech company at our centre, so we’ve built our technology platform around efficiency and speed to ensure we can get tenants into the right properties as fast as and as cheap as possible. Book An Appointment

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(1.676)

158 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Really great experience

Really great experience! Helpful in providing us with all the details we needed about the apartment we are interested in and a great viewing experience. Recommended! Michael showed us the property.

5 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pleasant experience

So far the experience with the Home made agency has pleasant, the photos of the flat really matched it and the agents I
dealt with have been professional. Michael has been great showing the flat around and replying to all my questions with a friendly and warm approach, which made the experience more relaxed.

4 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Marc home-made

Marc was a pleasure to meet at the viewing, he gave me lots of information, and took the time to listen to my worries and concerns as I have a son who has a few extra needs so everything needs to be perfect and safe for him, He made me feel very welcome and showed me around every inch of the flat inside and outside.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible company

the viewing date is constantly changed, delayed, and delayed. It feels one-sided. They raise the price for bait and demand more when they actually go
Horrible

4 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We were shown around by Antria

We were shown around by Antria, and from start to finish she made the whole experience really enjoyable. She was warm, welcoming, and extremely knowledgeable, taking the time to walk us through everything and answer all of our questions clearly. Nothing felt rushed or pressured – she made sure we felt comfortable and informed throughout. Her professionalism, friendliness, and genuine care really stood out and made the visit a great experience. I would highly recommend asking for Antria if you’re visiting – she goes above and beyond to make everything smooth and positive.

3 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Perfect. Antria made us feel very welcome and knew all about the properties she showed us. She made the process extremely easy and was always available if we had any questions. Can’t recommend enough!

30 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Homemade-Molly, Andria and Shaivi

We had a viewing with Molly, who showed us a flat and all of the facilities in Botanica, she was very helpful and friendly! We then viewed the Slate Yard with Andria and she was also very friendly and helpful and help us to secure a property. She showed us 2 flats and all of the facilities and explained everything in detail. We then spoke with Shaivi to finalise details and again she was great at her job, she called me back numerous times! I would highly recommend Homemade :)

1 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience chasing down for the…

Worst experience chasing down for the viewing for 2 weeks more didn't got any proper answer, delayed the room viewing and when finally got the viewing the attendent says the room is not available for the viewing so why on earth it the viewing was arranged?
waste of time.

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Josh was absolutely fantastic

Josh was absolutely fantastic in touring me and my family around. Despite my twins being quite loud and disruptive he remained extremely patient and was keen on being specific about every detail within the apartment complex.

Truly a fantastic experience thanks to Josh.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Josh was really helpful for my first…

Josh was really helpful for my first and second post-deposit viewing at Enclave Croydon. I appreciate his calm, friendly non pushy manner. It made for a pleasant experience

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be aware their prices fake

Absolutely terrible company..
They set a viewing for us in Glasgow but at the viewing we were told no flats available for the price quoted on home-made.com website.
Seems that home-made will attract customers by doing so.
They wasted full day for us.. we had travel from Aberdeen to Glasgow just to be told that there are no flats as shown on home-made.com.
Avoid them at all costs..

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tried to get our deposit back for months

Absolutely terrible company to work with. We moved out of our property in January and we still don't have our deposit back. They make zero attempt to return your money. Calling the specific department for a return of the deposit and they never pick up. I was given an invalid number when I called trying to sort this out and they haven't responded to emails or their own direct messaging. Awful experience, avoid them like the plague.

28 juli 2025
Review zonder uitnodiging
Logo Home Made

Antwoord van Home Made

Hi Simon, we're sorry to hear about your experience and understand your frustration. We were informed that the tenancy ended in mid-April, not January, and we've been working based on that information. Just to clarify, we don’t hold the deposit ourselves. It’s protected with the TDS, and we’re unable to request its release until they have received the approval from both the tenant(s) and the Landlord.

We're sorry if you've had difficulty getting through to us, we unfortunately haven’t seen any further emails since our last response in May. If you're still having issues, please get in touch with us at tenancymanagement@home-made.com and we’ll do our best to support.

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