Home Feeling Reviews 

82
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am very impressed with the service I've received from Home Feeling. I was looking for a very specific sized (small) Fridge-Freezer and had almost given up hope finding something that I wanted... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service from them, we have a delay on the kitchen that’s out of our control, so the wine cooler is not wired in yet but it all looks fine so I can see there being any problems. None of the d... Toon meer

Beoordeeld met 4 van de 5 sterren

Recently (Jul2025) bought 2 Willow under-counter wine coolers. So far very pleased: good value and seems to keep well to the chosen temperature. Would have awarded 5stars but fitting the bottles int... Toon meer

Beoordeeld met 1 van de 5 sterren

Shoddy service. Large freezer arrived a day after they said it would. No timely communication about the change - received a text the day before stating the date and on the morning. Waited in all day (... Toon meer

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Elektronicawinkel
  3. Keukenvernieuwer
  4. Koelkastwinkel
  5. Kookwinkel
  6. Winkel voor wasmachines en wasdrogers

Geschreven door het bedrijf

Home Feeling began life in 2012 as a family wholesale business supplying household electricals across the UK. After years of working behind the scenes with leading brands and retailers, the team decided to bring that experience directly to customers, launching homefeeling.co.uk to offer a carefully chosen range of appliances at honest prices. Today, Home Feeling is run from our HQ and warehouse in the Midlands, where a small, close‑knit team looks after everything from stock and logistics to customer care. With a mix of younger team members setting up homes of their own and more experienced hands on customer service and engineering, we understand both the practical and emotional side of choosing the right appliance. A big part of the Home Feeling story is Willow, a newer UK appliance brand that shares our belief that good quality appliances should be accessible to all, no matter the budget. With a background in technical maintenance and servicing, Willow is built around reliability first, then adds the style and features that customers actually use day to day. From fridge freezers and chest freezers to washing machines, washer dryers and small appliances, Willow products are designed to give you the performance you need without unnecessary cost. The result is a range that feels reassuringly solid to use – from the way doors close to the weight of the dials – while still offering the kind of modern look you’d expect from much more expensive brands.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(82)

35 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Refunds

Still waiting for a full refund for my tumble dryer, home feeling have the broken appliance yet still haven’t refunded my money that was a week ago, when asked on time scale of refund I was ignored would like to know when my money is coming back so I replace the broken appliance, home feeling are also fully aware we have 2 disabled children in the home so a tumble dryer is essential, after care and customer service is abrupt and rude

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Table top dishwasher - excellent company and product.

I recently purchased a table top dishwasher. The company we're great to purchase from.

I am extremely pleased with this product, its a nice compact table top dishwasher and is surprisingly spacious inside. It is very easy to use and very efficient. Would highly recommend this product and very pleased with the quality and how clean everything is following use. It comes equipped with everything you need and can either be plumbed in or run from the sink. Plenty of space inside for everything and comes with a cutlery holder. Great price and value for money. Would definitely purchase from this company again.

31 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fridge freezer

Having originally ordered my fridge freezer through Amazon, not only did they mess me about but cancelled my order which was the opposite of my wishes . Went direct to Home Feeling - what a difference- polite and extremely helpful. Goods ordered and delivered in a few days. Wish I had gone to them in the first place . New fridge in place for Christmas and full of food already. Also their delivery service Furdeco were as efficient . Would highly recommend both companies and will check with you first next time I order white goods . Thank you

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am happy to recommend

I was looking for a small silver fridge-freezer. I looked at most brands from Smeg to Russell Hobbs but settled on this product due to its size. I do not know the Willow brand but it comes with a two year guarantee. There was a little cosmetic damage but the company offered an exchange return or partial refund. I have chosen to try the fridge-freezer since the cosmetic damage does not affect the warranty. It has been in use two weeks and so far no complaints. It will of course be tested to capacity over the holidays but I am happy to recommend.

29 november 2024
Beoordeeld met 1 van de 5 sterren

Would not give a one star but had to…

Would not give a one star but had to give a rating, ordered the wrong size fridge freezer and now my messages are being ignored to return it when they cancelled the return date which was 17.04.2024 with no explanation as to why i got a link to re arrange another collection which is over a week away. This company have ignored my messages knowing i have no fridge freezer and 2 children and can't get another without a refund from them. DO NOT USE THIS COMPANY

Update there has been no collection of the fridge freezer twice now it has been cancelled on the day when I have waited in and wasted my time with no explanation given, a manager apparently called me as I made a complaint this has not happened the company will not refund me my money!!!!! Honestly don't make the same mistake I did this company is a joke they don't care they just want your money and after they get it they do not help at all. AVOID BEING SCAMED BY THIS COMPANY

There is a wonderful lady called Becky in the office which is rude, throws stuff back in your face and does not even read messages sent or listen to what has been said to her

22 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very friendly and eager to help

Very friendly and eager to help — my address was completely wrong and they made sure it came to the correct address (after a week of being mishelped by soulless “AI” customer service… thank you for making me feel reassured and helped)

27 januari 2024
Beoordeeld met 5 van de 5 sterren

Thank you for my amazing air fryer

Thank you for my amazing air fryer! The Delivery was fast and efficient. Its cooks food to perfection, easy to use and looks great in our kitchen, would highly recommend this. 10/10

29 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Willow air fryer

Had my willow air fryer for a month now.
Best thing I’ve ever bought!
So easy to use and compared to my mom’s ninja one, equally as good if not better.

Buying from home feeling was so simple and quick. The team are extremely friendly and helpful and will be my go to for any appliance in the future!

16 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

air fryer

Had my air fryer delivered yesterday. Deliver was super fast and efficient. I absolutely love it. Easy to use, looks fabulous and cooks food to perfection. Highly recommend and would definitely buy again! Thank you!!!

15 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank You Home Feeling!!

Thank you to the fantastic team at Home Feeling. I received my air fryer this morning and it is absolutely fabulous. I spoke to a lovely lady on the phone who advised me to purchase through the website. Quick, easy and simple. Thank you again! Time to get cooking!

27 november 2023
Review zonder uitnodiging

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