Shirazul was clear and concise with my renewal information. Took me through the process while ensuring I get a chance to ask questions when needed. Explained what is included and happy to email all ot... Toon meer
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Lees wat reviewers zeggen
i had a great experience with connor smith while setting up my insurance, he made everything so clear and talked me through everything making sure i had full understanding. very happy with my overall... Toon meer
Home let was very good and helpful on sorting things out for me and you’re representative Thomas Kempson was very helpful setting up my house insurance so I appreciate the help I received Kind Rega... Toon meer
I’m going through a tenancy application and had a wonderful phone call today with Shirazul Hoque. He was extremely professional, very clear, repeated everything he was explaining when my signal dipped... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
Contactgegevens
Verenigd Koninkrijk
- customer.experience@homelet.co.uk
- homelet.co.uk
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adam key was very helpful
Inexpensive cover for peace of mind
Inexpensive cover for peace of mind. Adam Key was very responsive and sent all the information through to review. Easy to set up over the phone and convenient that he had all our details as we were being vetted by HomeLet.
Good communication
Good communication, well experience and well explanation.
I understood everything based on how I had clear expectations from Tom
Quick and helpful!
Had a call with Shirazul today to set up insurance. It was all very quick, professional and he was very helpful. He's even organised a call with someone to talk about broadband! Great service.
Rachel Harvey was extremely courteous
Rachel Harvey was extremely courteous, knowledgeable and professional. She is a pleasure to deal with and speak to, many thanks Rachel.
Ashanti Reid provided excellent…
Ashanti Reid provided excellent customer service - she was very friendly and clear helping me through every step of the process. Thanks Ashanti!
Very efficient
Rachel Harvey was friendly, professional and very efficient.
Quick and efficient
Rachel Harvey was very helpful and got my policy renewed quickly and efficiently.
I spoke with Tom to set up some house…
I spoke with Tom to set up some house insurance, he was super helpful and efficient to get us set up with the most suited package for us. Would definitely recommend!
Polite, Helpful and Professional Service
The service was very good, which should be standard but sadly is not always the case these days. Rachel, who I spoke to, was polite, helpful and a pleasure to deal with. Thank you.
Great customer service
My insurance cover was due for renewal and Shirazul was there to help me understand my options and the covers included under each one of them. We exchanged quite a few emails and he responded kindly to all my queries. He was very professional and clear during our communication.
Connor Smith Was very efficient and…
Connor Smith Was very efficient and sorted my renewal out within a few short minutes. He was very professional.
Homelet has a good product and Rachel Harvey was very helpful on the phone.
Homelet has a good product and Rachel Harvey went through the policy and why it was better than the comparison site policies. She was polite,helpful and went to a lot of trouble for me.
The service personnel ( Ashanti Reid)
The service personnel ( Ashanti Reid), was very warm and professional.
She guided me excellently through the process and her explanation was apt.
I am happy with the customer service today and my experience was great.
I received a text message from homeLet…
I received a text message from homeLet to ring them up to discuss certain policies regarding cover for the new property I was moving into. I got through very quickly to Thomas Kempson who was very professional and incredibly helpful in relaying all the appropriate policies and information about those policies that i needed. I set up a direct debit within minutes and now I don’t need to worry about being covered from the moment I move into. Tom was incredibly polite and the whole process was as easy as it could have been.
Customer service was amazing
Customer service was amazing! His name is Enoch Biney.
Great customer service
I was serviced by Adam Key, who was very warm and friendly on the phone and who walked me through the process of setting up my home insurance clearly. I very much appreciated his help!
Rachel was a star
Thomas Kempson was super clear!
Thomas Kempson was super clear, approachable and made the whole process incredibly easy. Would highly recommend!
Great experience with Valentin Valeanu
Had a great experience with Valentin Valeanu - he made everything very clear and was super friendly and helpful. The process of renewing my policy only took a few minutes and was completely painless. Their customer service is fantastic and the policies are affordable too - would definitely recommend!
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